Saxo Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.1/10Excellent

Based on 137 customer reviews and our expert analysis

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62% of retail investor accounts lose money when trading CFDs with this provider

  • Good Money Guide experts highlight Saxo as an excellent trading platform, particularly for experienced traders, due to its direct market access, low commissions, and robust platform. However, they caution that the complexity may be overwhelming for beginners, despite offering user-friendly apps for novice investors. Saxo has received multiple awards, including ‘Best Investing App’ and ‘Best DMA/Professional Account’ in 2024.
  • Across 137 user reviews on Good Money Guide, averaging 4.2/5, customers frequently commend Saxo for its comprehensive market access, competitive pricing, and user-friendly platform. Many users appreciate the professional execution and extensive range of investment options available. However, some criticisms arise regarding payment processing issues and customer service challenges, particularly related to account registration and withdrawals.

Saxo Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.9Excellent

Our experts have rated Saxo across five key areas of our review framework.

  • Pricing4.5
  • Market Access5.0
  • Online Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Direct market access
  • Low commissions
  • Robust trading platform

Cons

  • Seen as a trading platform for professionals
  • Have to subscribe for live prices
See full expert review

Our verdict

Saxo is an excellent investing and trading platform for those that who want institutional grade pricing, robust execution and wide market coverage as well as simple to use apps for beginners. Saxo was voted best investing account in the 2026 Good Money Guide Awards

62% of retail investor accounts lose money when trading CFDs with this provider

Is Saxo Markets a good broker?

Yes, Saxo has a great choice of accounts for beginners with SaxoInvestor and for professionals, the more sophisticated SaxoTrader go provides direct market access. The pro platform, analysis, and direct market access may be too complicated for beginners. But, for experienced traders, its coverage, commissions and research are unrivalled.

Saxo is one of the largest investing and trading platforms worldwide and provides direct market access to equities, bonds, forex, futures and options as well as being a major liquidity and infrastructure provider to wealth managers, banks and smaller brokers.

Awards: Saxo won best investing app and best DMA/Professional account in 2024. Before that, in our 2023 awards, Saxo won ‘Best CFD Broker’, and ‘Best DMA & Professional Trading Account’. In 2022 Saxo also scooped ‘Best Bond Broker’.

Pricing: Commissions have just been reduced further making Saxo one of the cheapest brokers

Market Access: Saxo offers a huge range of markets for both derivatives trading and physical investing

Platform & Apps: Saxo has an industry-leading robust workhorse of a platform

Customer Service: Experienced dealers for active larger customers

Research & Analysis: Some of the best opinions on the markets around.

Plus, with Saxo posting its best financial results in history (with over $118bn customer funds on account) and now that it has been 70% bought out by J. Safra Sarasin Group, they will be in an even better position to continue to provide excellent market access. This, combined with founder Kim Fournais still owning 28% will keep the firm’s customer-first ethos intact.

Overall, Saxo Markets is an excellent trading platform for retail traders and investors who want institutional-grade pricing, robust execution and wide market coverage.

Saxo Customer reviews

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.2Very good

Based on 137 reviews

  • Excellent54%
  • Very good19%
  • Basic18%
  • Poor7%
  • Bad2%
Read customer reviews

Solid

Marius Bausys ·

Saxo is a safe, reliable broker with a vast offering of securities.

complete

Luka Jevnikar ·

A comprehensive investment platform offering a vast array of investment products to trade and invest in. The platform has a professional look and feel. It also includes research, third party news coverage as well as provides education and own research. For a long-term investor, not sure you could ask for much more.

Helpful

Howard Baker ·

Provides retail investors with a great trading platform and access to global financial markets 24hrs a day. Also Saxo is entirely professional and they are always there to help if ever needed.

Slick

Henry Watkinson ·

Everything

Professional

Tim Mowat ·

Straight forward, simple to use, fast response to requests and commands. Excellent analysis of markets, trends, opportunities.

Brilliant

Rudi Swanepoel ·

Great platform, excellent breadth of markets and reasonably priced.

Brilliant

Jesper Rasmussen ·

Most instruments to choose from.
Lowest fees.
Best support.

Efficient

Roger EASON ·

Friendly and good with advice

Best

Himanshu Arora ·

Trading, investment, savings and all

Excellent

Richard Webb ·

I find Saxo’s app easy to use, very clear on fees, and supported by great customer service

Superb platform

Phil Taylor ·

Quality of platform, tools and investment information. Stability of site and clear informative interface.

Good UX, technical tools and insights

DENZIL GRIFFITHS ·

Charting and data

Good

Jon Mann ·

Good

Helpful

Jonathan Martin ·

The platform and good service when needing to speak with someone

One stop shop

Lucy Sylva ·

Great platform

Reliable and Quick Broker App

CSABA GYÖRGY SIMON ·

Saxo Bank is a privately owned Danish investment bank specializing in online trading and investment. The bank provides access to a broad range of financial instruments, including Forex, stocks, CFDs, futures, funds, bonds, and futures spreads, through its proprietary online trading platforms in its App.
I am satisfied with the “SAXO BE INVESTED” App, indeed and have been using that in Hungary for years.
Good luck by the SAXO App all of you in 2026!

Comprehensive

Terry Rourke ·

Provides excellent investment information, very competitive trading fees, simple trading process and good access to shares from a range of countries

Flexible

STELIOS KARAGIANNOGLOU ·

Breadth of investment products, costs, speed

slick

Gary Evans ·

Great platform and app

User-friendly

Laura Baija ·

The platform is very user friendly and visually easy to navigate. There is a lot of interesting educational material. Has a good range of options for different instruments.

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Saxo Alternative Trading Platforms

Good Money Guide has extensively tested, ranked and reviewed the market and shortlisted these as the best UK online trading platforms.

Saxo Markets FAQ:

Yes, Saxo Markets does act as a market maker for OTC products like CFDs. But, Saxo Markets does not act as a market maker if you are dealing in exchange products like listed options, futures or DMA stocks and shares.

No. Saxo used to offer a spread betting service through a partnership with London Capital Group. However, Saxo announced back in 2015 that it would be shutting down it’s spread betting service.  Clients of Saxo Spread Betting migrated to deal with Capital Spreads directly.

The Saxo spread betting services was a white label of the London Capital Group platform, whose own brand is Capital Spreads.

The news came after there were significant changes at London Capital Group with a reported 75% staff turnover since Charles-Henri Sabet took the reigns and focusses on building the spread betting and forex broker back to profitability.

There is was also a significant amount more competition in the spread betting industry than in 2009 when Saxo launched the service.  Increased competition and a decline in active spread betting clients may lead to more consolidation in the sector.  This may include more white-label contracts being cancelled (like City Spreads, another LCG white label) or acquisitions (like City Index by Gain Capital or Cantor Index to Spreadex).

It is free to have an account with Saxo Markets. However, there are some monthly fees for accessing live data on certain markets. There is a custody fee for holding physical shares, but there is no inactivity fee if you don’t trade.

For a Classic account there is no minimum deposit, but for Platinum accounts the minimum deposit is £200,000 and for VIP accounts the minimum is £1,000,000.

Beginners may find Saxo Markets a bit complex as they are more suited to experienced traders. However, beginners can still open an account and invest in the stock market without trading derivatives.

No. There is no fee to withdraw funds. However, to avoid delays with requesting funds back make sure your account information is completely up to date as Saxo Markets will have to comply with AML regulations before returning money.

Yes, to switch from limit order to market order on Saxo Trader GO follow these steps:

  • Go to the “Orders” tab at the bottom of the trading screen.
  • Find the order you want to change
  • Click the three dots on the right-hand side that look like this “…”.
  • Select “change to market order”
  • Approve the change on the confirmation screen.

Your order will be executed at the currency market price and your limit cancelled.

62% of retail investor accounts lose money when trading CFDs with this provider

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