- TorFX is highly rated in both expert and user reviews on Good Money Guide, boasting an impressive average of 4.8/5 from 4,673 user reviews. The provider has received accolades for its exceptional service, including the “People’s Choice” Award for “Best Currency Broker” in 2025. Users frequently highlight the bank-beating exchange rates and the personal service that makes international money transfers straightforward and efficient.
- Experts commend TorFX for its competitive pricing and excellent customer service, noting that it is particularly well-suited for larger transfers. The platform is praised for its user-friendly interface and the ability to lock in exchange rates with currency forwards, making it a strong choice for those looking to manage their currency needs effectively.
- Users consistently appreciate the personal touch and responsiveness of TorFX’s customer service, with many noting the ease of transactions and quick transfer times. The platform is also recognised for its reliability and transparency, with customers feeling well-informed throughout the process. However, some users mention that it may not be the best option for smaller transfers due to associated costs.
TorFX Customer Reviews
Tell us what you think of this provider.
reliable
Simple and secure transfers.
Simple
Customer service
Responses
Staying in touch when funds are pending…
customer oriented
current exchange rate available instantly and transfers effected within a couple of days
Personal service
Professional personal service at an individual level
Excellent
Excellent service best rates super quick transactions
Excellent
The personal touches.
Good provider
Rates are excellent, Website works really well cannot fault them
Excellent
TorFX are extremely reliable, efficient, helpful, friendly, and they make complicated things incredibly simple.
Efficient
Listens and acts fast ensuring that money reaches quickly
Efficient
Simple to follow process
Excellent
Friendly,good advice, good exchange rates,faultless service.
Trustworthy
The whole process from start to finish is great and very quick, so pleased with Torfx.
Helpful Reliable
Always answer calls or call back promptly by person assigned to my account or if unavailable at the moment another agent who will deal with any transfer I’d like to make so I don’t lose out on current exchange rate.
Consistency
Quick, good rates, problem solvers.
Excellent
Easy to set up – easy to use – great rates
Efficient
Personal contact, very efficient and friendly and very professional.
Excellent – Good rates of exchange, intelligent, good cxustomer services
Excellent exchange rates both for business and for holiday rates. Will bend over backwards to meet client requirements. Very good at understanding what the client wants and how to achieve it. Ergo – Good sound business advice always given.
I use them for exchange and for business payments, usually in Euros, but also for payments in Canadian dollars.
Efficient and responsive
Everything we ask of it
TorFX Expert Review
TorFX Expert Review: Best Currency Broker 2025
Provider: TorFX
Verdict: TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.
Should you send money abroad with TorFX?
TorFX won the Good Money Guide “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.
Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.
TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.
A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.
Pros
- Personal service
- Bank beating exchange rates
- Currency forwards
Cons
- Not great for small transfers
- Pricing (4.5)
- Market Access (5)
- Online Platform (4)
- Customer Service (5)
- Research & Analysis (5)
Overall
4.7TorFX Facts & Figures
| 💱 Total Currencies | 40 offered |
| 💵 Min Transfer | £100 |
| 💰 Max Transfer | No maximum transfer |
| 🛒 Customers | 325,000+ |
| 🏛️ Founded | 2004 |
| 💱 Transfers | £7.5 billion a year |
| 🏢 HQ | Cornwall, UK |
| ⚖️ Regulated | Yes – Authorised by FCA |
Account Options | |
| 🧍 Personal Transfers | ✔️ |
| 👔 Business Transfers | ✔️ |
| 🗓️Currency Forwards | 24 months |
| 💸 Currency Options | ❌ |
| 🤝 Personal Service | Yes- rated highly |
| 📱 Phone Dealing | Yes – superb service |
| 🌐 Website | Visit TorFX |
TorFX News
TorFX wins People’s Choice Award at the Good Money Guide Awards 2024
TorFX won the People’s Choice award because they received the most individual votes among all providers we cover on the site. Feedback from those votes was overwhelmingly positive. Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career
TorFX Wins Best Currency Forward Contract Provider at the Good Money Guide Awards 2023
TorFX has won the Best Currency Forward Contract Provider at the 2023 Good Money Guide Awards, recognizing their outstanding service and expertise in the foreign exchange industry. This prestigious accolade highlights the dedication of the TorFX team to delivering exceptional solutions for their clients. Our team has worked tirelessly to provide exceptional financial services, and
Nigel Fox, TorFX Managing Director on what it’s like running a currency broker
What do you think makes TorFX stand out above other currency brokers? At TorFX our most unique selling point is our staff. We employ a team of highly-experienced currency experts to provide our customers with an unrivaled level of support and insight. All of our customers are assigned a personal Account Manager to look after
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.