TorFX Customer Reviews & Expert Rating

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Customer Reviews

4.9

2,282 Good Money Guide reviewers have given this provider an average rating of 4.9 out of 5 based on their genuine experience.

Excellent95%
Very good4%
Average1%
Poor0%
Terrible0%

Reliable transfers

6th November 2024

I have used TorFX over the past years, and and have been very satisfied particularly with the prompt and efficient service provided. I shall continue to use their services.

Brenda McKee

Aus transfer

6th November 2024

What can i say. they transferred my money from Australia and holding it for me until the exchange rate is more favorable to finalize. no pressure from them, they have been fine with me and I would recommend them to anyone,

Barry
Verified

Josephine Ottaway

6th November 2024

I have dealt with Josephine a couple of times from TORfx and simply would not go anywhere else, i am confident with her professionalism and honesty, that is why they won this year’s award

MR MALCOLM JOHN WOOD

TorFX: The Perfect Blend of Support and Value

4th November 2024

I have used TorFX for my money transfer needs, and I was thoroughly impressed by the level of personal service I received. From start to finish, I felt guided and supported at every step of the process. The rates are competitive, but what truly sets TorFX apart is their unmatched personal touch. I highly recommend them to anyone looking for a reliable and customer-focused money transfer service!

Owais Sajid
Verified

Sending money abroad Torfx

4th November 2024

Great company to deal with, Richard is the best very efficient, never let’s me down, gives me a great exchange rate, I will always use Torfx, I would strongly recommend them !!

Alan James Cox
Verified

My experience for 9 yes

4th November 2024

Torfix are always patient and helpful when changes need to be made they facilitate these kindly.

Mrs S Farmer
Verified

Flexible, supportive, professional

4th November 2024

I have used TorFX for several years now and their level of service and professionalism has been always satisfactory. Simple ans secure transactions and reliable. Can recommend them for Euro, GBP, USD, and AUD fir sure.

Yashar

My personal experiences over the last 4 years

2nd November 2024

Always very helpful and much better exchange rates than the High street banks, I strongly recommend to my friends and contacts.

Neil Machin

Best I’ve used

2nd November 2024

Everyone I have dealth with have been efficient and friendly. The App is simple and the speed of the transfer has never been quicker. The rates are more than competative without minimum or charge. BEST BY FAR

Julie Parker-Page

Currency transfer

2nd November 2024

Very fast and competetive rste

Iraj Farazjou
Verified

Great service

2nd November 2024

I’ve always found them helpful and their system really easy to use. I wouldn’t go anywhere else and I do regularly check what else might be on offer!

Susan Foster
Verified

TorFX money transfers

2nd November 2024

I have used TorFX for five years. They are reliable, cost effective, and efficient.

Andrew Last

Helpful to an absolute Novice.

2nd November 2024

I needed to make a payment 20K+ from Sterling to Euros to pay a tax bill in Ireland. Contacted Tor Fx based on online search and positive reviews. Was assigned a staff member to talk me through process from start to finish, locking in a good rate given the timeframe, even informing me when money was leaving and arrived at its destination. Always contacted me as agreed throughout process.

Would use again without a doubt.

Valerie Brandon
Verified

Very helpful and efficient

2nd November 2024

Ally was very helpful. My calls were always returned promptly and she guided me throughout in what was to me a stressful experience.

I would use Ally again

alison bisset
Verified

Professional and friendly.

2nd November 2024

Very professional, efficient and friendly service.

Josephine was very helpful and quick to respond.

Bill Cross
Verified

Excellent customer service

2nd November 2024

I always get great service and my advisor, Ally, was highly professional, friendly and competent. She listened to all my concerns and provided simple effective solutions.

Richard
Verified

Just Brilliant and Efficient !!

2nd November 2024

Website is a breeze, Customer Support is just amazing – You can actually speak to a person who knows what they are doing and is polite and helpful.

Oh … and Great Rates !!!!

Alan Gribben
Verified

Torfx

2nd November 2024

Torfx an excellent & outstanding company, I would let other people know it is the best company overall with no problems getting my currency exchange. I would also like to give one of your companies employees a 10 star as he has a pleasant and cheery personality when I have dealt with him requiring a currency exchange, his name is Matthew Meyritz

Mary De Sykes

so easy

31st October 2024

Very helpful staff nothing is to much trouble to help sort any problems.

Keith
Verified

Excellent in all aspects

31st October 2024

Oustanding customer services. Straight forward transactions online.

Virginia

Expert Review
Good Money Guide Recommended 2025

Name: TorFX

Description: TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.

Should you send money abroad with TorFX?

TorFX won the Good Money Guide “People’s Choice” Award in 2024 for having the most and best reviews from satisfied customers.

Prior to that, TorFX won best currency forward provider in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.

TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank beating exchange rates and expert advice on timing the process.

A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.

Pros

  • Personal service
  • Bank beating exchange rates
  • Currency forwards

Cons

  • Not great for small transfers
  • Pricing
    (4.5)
  • Market Access
    (5)
  • Online Platform
    (4)
  • Customer Service
    (5)
  • Research & Analysis
    (5)
Overall
4.7

TorFX Facts & Figures

💱 Total Currencies40 offered
💵 Min Transfer£100
💰 Max TransferNo maximum transfer
🛒 Customers325,000+
🏛️ Founded2004
💱 Transfers£7.5 billion a year
🏢 HQCornwall, UK
⚖️ RegulatedYes – Authorised by FCA
Account Options
🧍 Personal Transfers✔️
👔 Business Transfers✔️
🗓️Currency Forwards24 months
💸 Currency Options
🤝 Personal ServiceYes- rated highly
📱 Phone DealingYes – superb service
🌐 WebsiteVisit TorFX

People's Choice Award - Good Money Guide Awards Winners 2024

TorFX wins People’s Choice Award at the Good Money Guide Awards 2024

TorFX won the People’s Choice award because they received the most individual votes among all providers we cover on the site. Feedback from those votes was overwhelmingly positive. Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career

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