Equals Money Customer Reivews

What is Equals Money?

Equals Money provides a comprehensive financial platform for businesses that need to manage international payments, employee expenses, and multi-currency accounts. The service is designed to streamline financial operations by combining foreign exchange capabilities, expense management, and payment infrastructure in one platform.

Businesses can issue physical and virtual corporate cards, pay suppliers in over 100 countries, and hold funds in more than 30 currencies. Accounts can be structured to segment spending by department, project, or team, making it easier to manage budgets and reporting. The platform also integrates with accounting systems and provides real-time transaction monitoring, making it suitable for companies with international exposure or complex spending needs.

Is Equals Money a bank?

Equals Money is not a traditional bank. Instead, it operates as an electronic money institution. This means it does not hold customer deposits in the same way a high-street bank does. Rather than lending out client funds, Equals Money keeps them safeguarded in segregated accounts.

This structure gives clients a high level of protection without the service being classified as a bank. While it performs many functions similar to business banking, including providing accounts, cards, and transfers, it is not covered by the Financial Services Compensation Scheme (FSCS) in the way a bank deposit would be.

How is Equals Money regulated?

Equals Money is fully regulated in the United Kingdom. Equals Money plc is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017 (firm reference number 488396) and is also registered under the Electronic Money Regulations 2011 for issuing electronic money.

This regulatory status ensures it meets high standards in operational controls, capital adequacy, safeguarding, and anti-money laundering procedures. In addition, its Mastercard-issued cards are governed by the relevant e-money licensing frameworks.

How do you login to Equals Money?

Logging into Equals Money is straightforward. Users can access their account by going to the Equals Money website and clicking the “sign in” link. This leads to a secure portal where users enter their credentials and, if set up, a two-factor authentication code. The platform can also be accessed via a mobile app, providing a seamless experience for managing payments, reviewing balances, and tracking expenses from anywhere.

Pricing: Transparent monthly fees and competitive FX rates. Some services have a base fee which may not suit very small businesses.

Market Access: Supports payments in over 100 countries and 30+ currencies. Strong international reach but not a full replacement for traditional banking.

Apps/Platforms: Modern and responsive web and mobile platforms with real-time controls and intuitive interface.

Customer Service: UK-based support with helpful guidance and onboarding. No 24/7 service, but daytime coverage is reliable.

Research & Analysis: Basic reporting and tracking tools available but limited in-depth market or FX insight content compared to competitors.

Safety & Regulation:  Authorised by the FCA, regulated under e-money and payment service rules, with robust safeguarding of client funds.