Saxo Trading Platform Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.2/10Excellent

Based on 137 customer reviews and our expert analysis

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62% of retail investor accounts lose money when trading CFDs with this provider

  • Good Money Guide experts commend Saxo Trading Platform for its robust and professional trading capabilities, highlighting its direct market access and competitive pricing as significant advantages. The platform is particularly well-suited for experienced traders, offering a wide range of instruments and advanced analytics, although it may be complex for beginners.
  • Across 137 user reviews on Good Money Guide, averaging 4.2/5, customers frequently praise the platform's user-friendly interface, extensive market access, and excellent customer service. However, some users express frustration with payment processing issues and the complexity of certain features, indicating a mixed experience for less experienced traders.

Saxo Trading Platform Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
5.0Excellent

Our experts have rated Saxo Trading Platform across five key areas of our review framework.

  • Pricing5.0
  • Market Access5.0
  • Online Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Professional trading platform
  • Direct market access
  • Futures & options

Cons

  • Can be too complicated for beginners
See full expert review

Our verdict

Overall, Saxo Markets is an excellent platform for experienced traders. SaxoTrader Pro offers a very advanced trading platform and voice brokerage service for experienced and professional traders and investors.
62% of retail investor accounts lose money when trading CFDs with this provider

Is Saxo's trading platform any good?

Yes, I’ve been using Saxo's online trading platform for around ten years now and it’s evolved nicely over the years. The core functionality remains consistently high-end, whilst the front end is given a facelift every few years.

Whilst Saxo does offer MT4, it’s own proprietary trading platform (SaxoTraderGo) is a well-established work-horse. The platform is exceptionally robust and suitable for institutional-grade hedge fund businesses as well as individual traders. It really stands out among peers as a serious platform for serious traders that is backed up by the products on offer, such as DMA CFDs, on-exchange futures, options, a huge range of bonds and access to dealers via voice brokerage who can work complex orders for you.

Direct Market Access

Unlike more retail-based trading platforms where CFD commissions are built into the spread with Saxo, you trade at the bid-offer (or DMA) and commission is charged afterward. This enables clients to trade inside the market price if they have opted for direct market access.

Pricing

Commissions are very competitive as Saxo Market is most suited to high-volume and high-net-worth traders. Smaller traders may be put off by auxiliary costs such as having to subscribe to live pricing from exchanges, level-2 data fees, and minimum commission charges.

Market Access

Saxo Market’s trading platform market range is vast, you can go long or short over 19,000 instruments, which is more than any other retail derivatives provider with the SaxoTraderGO platform or apps.

Analytics

The platform also has built-in post-trade analytics so you can see where you have been profitable in the past, and has an integrated research portal, webinars, trading signals, and market analysis.

Account Types

Saxo Markets can be suitable for smaller traders as it has three different tiers of trading accounts – Classic, Platinum and VIP. Classic is the most basic with a minimum deposit of £1,500 whilst the VIP requires at least £1 million in funding, where traders will have access to the tightest spreads and dedicated Saxo service.

What does Saxo's trading platform look like?

Saxo Markets Trading Platform

Customer reviews for Saxo

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.2Very good

Based on 137 reviews

  • Excellent54%
  • Very good19%
  • Basic18%
  • Poor7%
  • Bad2%
Read customer reviews

Payment and client service chaos

Sean P. ·

Bank account registration system/deposits consistently fail - their systems cannot cope. Their new rule about not funding from or withdrawing to non-resident countries is absurd and they have ignored their own grace periods for compliance. Online withdrawals fail with the transaction logs disappearing within 24 hours. Withdrawals have to be processed manually and this takes at least one week. Their account restrictions come in too easily, and client service tickets yield no results at all unless you file a formal complaint. I have been trying to make withdrawals for over three months now and I am closing my account in exasperation.

Effective

Gary O'Brien ·

Demands competence on part of investor - restricts access to asset types.

Professional

Robert Matyus ·

Large range of different markets.Execution,costumer service and deposits/withdrawals.

Consistent performance

Sachin T ·

Wide range of products, competitive and transparent pricing, great client service

Versatile

Carlos Thompson ·

Saxo bank delivers a premium trading experience with vast markets access, advanced tools, and competitive fees. They are Professional and helpful all the way.

Strong Platform

Mayank Singhal ·

A great platform with latest technology.

Professional

Albert Maasland ·

The Saxo platform provides access to all important stock and bond markets worldwide with professional execution and reasonable pricing.

A comprehensive global trading platform

Luka Jevnikar ·

Range of available product, accompanying research, trading educational materials, daily news. Not much more one could wish for.

professional

Asa Aberg ·

What stands out is how closely it resembles a professional trading environment. The interface is intuitive but not dumbed down, the charting is robust enough for serious technical work, and the order management feels precise — which is critical when you’re trading actively or managing risk intraday. Research is global and competitive.

It gives me exactly what I need: clarity, control, and confidence in execution.

Comprehensive

Christopher Frost ·

A really good, straightforward & easy to use platform with comprehensive market information and good articles about stocks and shares. Simple, efficient and cost-effective.

Great

D w ·

Every single thing, from information to execution.

Swift

Amund Corneliussen ·

Complete package

Excellent

Khalid Mahmood ·

Transparent, accurate, well time tested being a trusted one along.

Reliable

Steve Mills ·

Executes trades efficiently. Reporting great.

very good

Samuel l Romao ·

The. Interface is easy to use and provide most of the information required ro make decisions

Professional

Mel James ·

Analysis, information, data availabld

Easily usable

Ben Leitch ·

They make the site and app easy to understand and use

Great

Christian Hedberg Moeller ·

Saxo

Comprehensive

David Middleton ·

Great UI with access to global markets

Service

Paisley Downing ·

Customer Service and platform ease of use

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