Saxo Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.1/10Excellent

Based on 137 customer reviews and our expert analysis

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62% of retail investor accounts lose money when trading CFDs with this provider

  • Good Money Guide experts highlight Saxo as an excellent trading platform, particularly for experienced traders, due to its direct market access, low commissions, and robust platform. However, they caution that the complexity may be overwhelming for beginners, despite offering user-friendly apps for novice investors. Saxo has received multiple awards, including ‘Best Investing App’ and ‘Best DMA/Professional Account’ in 2024.
  • Across 137 user reviews on Good Money Guide, averaging 4.2/5, customers frequently commend Saxo for its comprehensive market access, competitive pricing, and user-friendly platform. Many users appreciate the professional execution and extensive range of investment options available. However, some criticisms arise regarding payment processing issues and customer service challenges, particularly related to account registration and withdrawals.

Saxo Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.9Excellent

Our experts have rated Saxo across five key areas of our review framework.

  • Pricing4.5
  • Market Access5.0
  • Online Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Direct market access
  • Low commissions
  • Robust trading platform

Cons

  • Seen as a trading platform for professionals
  • Have to subscribe for live prices
See full expert review

Our verdict

Saxo is an excellent investing and trading platform for those that who want institutional grade pricing, robust execution and wide market coverage as well as simple to use apps for beginners. Saxo was voted best investing account in the 2026 Good Money Guide Awards

62% of retail investor accounts lose money when trading CFDs with this provider

Is Saxo Markets a good broker?

Yes, Saxo has a great choice of accounts for beginners with SaxoInvestor and for professionals, the more sophisticated SaxoTrader go provides direct market access. The pro platform, analysis, and direct market access may be too complicated for beginners. But, for experienced traders, its coverage, commissions and research are unrivalled.

Saxo is one of the largest investing and trading platforms worldwide and provides direct market access to equities, bonds, forex, futures and options as well as being a major liquidity and infrastructure provider to wealth managers, banks and smaller brokers.

Awards: Saxo won best investing app and best DMA/Professional account in 2024. Before that, in our 2023 awards, Saxo won ‘Best CFD Broker’, and ‘Best DMA & Professional Trading Account’. In 2022 Saxo also scooped ‘Best Bond Broker’.

Pricing: Commissions have just been reduced further making Saxo one of the cheapest brokers

Market Access: Saxo offers a huge range of markets for both derivatives trading and physical investing

Platform & Apps: Saxo has an industry-leading robust workhorse of a platform

Customer Service: Experienced dealers for active larger customers

Research & Analysis: Some of the best opinions on the markets around.

Plus, with Saxo posting its best financial results in history (with over $118bn customer funds on account) and now that it has been 70% bought out by J. Safra Sarasin Group, they will be in an even better position to continue to provide excellent market access. This, combined with founder Kim Fournais still owning 28% will keep the firm’s customer-first ethos intact.

Overall, Saxo Markets is an excellent trading platform for retail traders and investors who want institutional-grade pricing, robust execution and wide market coverage.

Saxo Customer reviews

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.2Very good

Based on 137 reviews

  • Excellent54%
  • Very good19%
  • Basic18%
  • Poor7%
  • Bad2%
Read customer reviews

Amazing

Manish Verma ·

Has good options for building funds

Comprehensive

Charlie Turnbull ·

Saxo offers something for everyone. Their platforms are easy to use, give you plenty of data and some great knowledge resources. They make investing straightforward and as not-scary as possible

Sleek

Ben R ·

Broad access to markets and asset classes, useful toolkit and low fx exchange fees when trading international shares regularly

After IB experience it is like day and night bad

Orkun Turkmen ·

My german bank decided to discontinue doing business with me as I am resident in the UAE and I want to transfer the commerzbank account to Saxo so that it is EU regulations. transfer took 8 weeks and multiple calls, account opening takes similarly very time consuming and several problems moreover the platform offers much less ETFs and bonds to compare to IB and prices are higher.

Four Stars

paul anthony rothwell ·

Very efficient trading in world wide Shares, Funds and ETF’s

More compelted platfomr but more…

Giles Hodgson ·

More compelted platfomr but more asset/ivestment options

4/5

Timothy Hocks ·

Good experience so far

Mark Mackay ·

Good experience so far

Sound

Ian Day ·

Sound

Easy to trade with provision…

John Smye ·

Easy to trade with provision for options with stops and security features

Basic trading platform, with a…

Michael Simpson ·

Basic trading platform, with a wide range of stocks.

No comment

Gary Towner ·

No comment

Easy to use with excellent…

Steven Giddings ·

Easy to use with excellent pricing and range of equities across multiple markets

2/5

John Binding ·

3/5

Kristina Juodikyte ·

I find the website difficult…

Ann MacMillan ·

I find the website difficult manage and customer service substandard.

x

Norman Renshaw ·

x

too big

Aaron White ·

too big

no thoughts

Antony Deacon Lee ·

no thoughts

uk

Ben Johnston ·

uk

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Saxo Alternative Trading Platforms

Good Money Guide has extensively tested, ranked and reviewed the market and shortlisted these as the best UK online trading platforms.

Saxo Markets FAQ:

Yes, Saxo Markets does act as a market maker for OTC products like CFDs. But, Saxo Markets does not act as a market maker if you are dealing in exchange products like listed options, futures or DMA stocks and shares.

No. Saxo used to offer a spread betting service through a partnership with London Capital Group. However, Saxo announced back in 2015 that it would be shutting down it’s spread betting service.  Clients of Saxo Spread Betting migrated to deal with Capital Spreads directly.

The Saxo spread betting services was a white label of the London Capital Group platform, whose own brand is Capital Spreads.

The news came after there were significant changes at London Capital Group with a reported 75% staff turnover since Charles-Henri Sabet took the reigns and focusses on building the spread betting and forex broker back to profitability.

There is was also a significant amount more competition in the spread betting industry than in 2009 when Saxo launched the service.  Increased competition and a decline in active spread betting clients may lead to more consolidation in the sector.  This may include more white-label contracts being cancelled (like City Spreads, another LCG white label) or acquisitions (like City Index by Gain Capital or Cantor Index to Spreadex).

It is free to have an account with Saxo Markets. However, there are some monthly fees for accessing live data on certain markets. There is a custody fee for holding physical shares, but there is no inactivity fee if you don’t trade.

For a Classic account there is no minimum deposit, but for Platinum accounts the minimum deposit is £200,000 and for VIP accounts the minimum is £1,000,000.

Beginners may find Saxo Markets a bit complex as they are more suited to experienced traders. However, beginners can still open an account and invest in the stock market without trading derivatives.

No. There is no fee to withdraw funds. However, to avoid delays with requesting funds back make sure your account information is completely up to date as Saxo Markets will have to comply with AML regulations before returning money.

Yes, to switch from limit order to market order on Saxo Trader GO follow these steps:

  • Go to the “Orders” tab at the bottom of the trading screen.
  • Find the order you want to change
  • Click the three dots on the right-hand side that look like this “…”.
  • Select “change to market order”
  • Approve the change on the confirmation screen.

Your order will be executed at the currency market price and your limit cancelled.

62% of retail investor accounts lose money when trading CFDs with this provider

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