Revolut Cryptocurrency Investing Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.8/10Very good

Based on 524 customer reviews and our expert analysis

  • Experts rate Revolut Cryptocurrency Investing positively, highlighting its user-friendly app for trading over 400 cryptocurrency pairs with real-time market access. However, they caution that its services are not regulated by the FCA like traditional investments, and the commission fees can be relatively high for smaller trades, particularly for base accounts.
  • Across 524 user reviews on Good Money Guide, averaging 4.5/5, customers frequently commend the app's ease of use, instant transfers, and the variety of cryptocurrencies available. However, some users express frustration with customer service issues, including account freezes and lack of direct support options, alongside concerns about high fees for smaller transactions.

Revolut Cryptocurrency Investing Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.3Very good

Our experts have rated Revolut Cryptocurrency Investing across five key areas of our review framework.

  • Pricing4.0
  • Market Access4.5
  • App & Online Platform5.0
  • Customer Service4.0
  • Research & Analysis4.0

Pros

  • Lots of cryptocurrencies
  • Small dealing minimums
  • Part of the overall service

Cons

  • 1.49% commission for base accounts is quite high
  • Limited crypto research
  • No direcet market access
See full expert review

Our verdict

Revolut X cryptocurrency app lets you trade 400 pairs with 0% maker fees on a stand alone app. As Revolut is now a bank more than a crypto exchange, its app is a good way to dabble in the crypto markets if you just want to buy a small amount of the most popular cryptocurrencies. Capital at risk

Is Revolut good for cryptocurrency investing?

Revolut is a good choice if you are just dabbling in cryptocurrency and don't need anything too complicated.

Market Access:

Revolut X lets you trade 400+ pairs to trade in real-time with USD, EUR, or GBP with instant visibility of how your portfolio is performing and decide your next trade with token details and a live order book.

On the baking app you can buy, sell, and send over 228 digital currencies at the touch of a button, with no hidden fees. But, Revolut’s cryptocurrency service is not regulated by the FCA in the same way as investing in the stock market. As you will find out when you take the "how well do you understand crypto" quiz when you try to buy cryptocurrencies on the app.

App & Online Platform: It's pretty easy to buy crypto on Revolut, it took me about 3 minutes to login, acept the terms and conditions that I may lose all my money and buy some Bitcoin and Ethereum. If you want to know which is best, we've just written a guide on Bitcoin versus Ethereum. However, it's a bit annoying that it's app only and you can't use it on a laptop or desktop.

If you are trading crypto on Revolut X it is also available on desktop if you want to see more detailed market analysis. You’ll find technical indicators, TradingView charts, and top-traded, top-gaining, and top market cap coins.

Revolut X

Revolut Fees: Versuse eToro & Coinbase For Crypto

Revolut X does not charge if you are a (taker) selling, but there is a 0.09% charge if you are buying (making). The difference is based on if you are making or taking liquidity from the exchange.

Revolut has recently reduced it's commission for buying and selling cryptocurrency for trades above £20,000 from 1.49% to 1.29%. From 24 March 2025, Revolut has also removed the minimum trading limit, so you can now make trades below £1.49.

In real-terms that means if you bought £100k worth of Bitcoin it would save you £180 compared to the previous pricing structure. It's a decent saving. but won't really make a difference, especially as if you buy £100k of one of the most volatile digital assets in the world the price will probably have changed by that much before you have read your confirmation notification.

Fees are pretty high, if you are just buying a small amount. To test the app, I bought £200 worth of each I was charged a whopping £2.98, which is 1.49%. That's very high compared to buying share,s which are largely commission-free these days. However, Revolut has recently reduced their crypto commission for trades above £20,000. It's not as cheap as eToro's 1%, but it's certainly a lot cheaper than Coinbase.

 

Customer Service: Obviously, there is no phone number (Revolut has far too many customers for a call centre to handle), and no in-app live chat feature, but there are direct links if you need to report any fraud or banking issues.

Research & Analysis: You get access to some fairly standard articles and news feeds on crypto but nothing unique. There are links to the cryptocurrencies official websites and the white papers, so you can do your own more thorough research.

Revolut Cryptocurrency Investing

Customer reviews for Revolut

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.5Excellent

Based on 524 reviews

  • Excellent73%
  • Very good16%
  • Basic6%
  • Poor2%
  • Bad3%
Read customer reviews

Fraud- Services did not provided but paid for

Loucas Ioannou ·

Very disappointing experience — misleading advertising and poor service

I paid for accommodation that was advertised as including specific services and facilities, including breakfast, but what was actually provided did not match what was advertised. Several of the promised services were simply not fulfilled.

I consider this extremely misleading. Customers pay based on the description and promises made at the time of booking, and those promises should be honoured.

I also contacted Revolut regarding the issue, but the customer service and handling of the case were very disappointing. I paid for a service that I did not receive as advertised, yet I did not feel that Revolut properly protected me as a customer or adequately addressed the problem.

Overall, this experience has seriously damaged my trust in both the merchant and the way Revolut handled the dispute. I would strongly recommend checking every detail before paying, because what is advertised may not necessarily be what you actually receive.

Reliability

Nikolaos Vozikis ·

Instant transfers

Clear

Pascale Baker ·

Clarity and transparency over services offered.

Revolutionary

Yannick Wandji ·

Everything is on point and innovative. Love the platform.

Informatio

Marjorie Browne ·

Keeps me updated on crypto markets and the movement of my crypto.

Avoid keeping your money with Revolut

Olga Kornukhova ·

My account has been frozen since 29 May 2025 because of a £164 transfer from my own bank account in Kazakhstan to my own Revolut account in UK. The transfer was made over 13 months earlier.

I provided everything they asked for: bank statements, proof of income, and clear evidence that these were my own funds. Despite this, my account remains blocked, leaving me without access to money I use for my children’s activities, phone bills, and everyday expenses.

Customer support is useless - they only send automated, copy-and-paste replies and never provide any meaningful updates. A £164 transfer between my own accounts should not result in months of being locked out of my money.

If this can happen over such a small, fully documented transfer, it can happen to anyone. Think twice before trusting Revolut with money you may need.

THIEVES

Nick Smith ·

THIEVES
Refusing to let me sell an investment which is not suspended on the exchange or on other trading sites. So effectively they have stolen my funds . BEWARE using this company is dangerous to your finances .

The reply from Revolut is disengenous as I have only listed the review after exhaustive chats , email and a complaint. They still refuse to take responsibility. Now as of a week later I still cannot close my account or gain access to my funds . They dismissed my complaint and suggested I contact the ombudsman. In the meantime they have my funds. THIEVES and SCAMMERS

Fraudster Bank

Muhammad ·

FUNDS NOT SAFE WITH THIS BANK. THIS BANK INDULGES IN FRAUD

Excellent

Derek France ·

Everything

Multiple way to grow money

Janphen Brunella ·

Always the best exchange offer

David Williams ·

Seamless

John Griffin ·

Disgusting company

KJ ·

Absolutely sick of this company not closing an inactive account from over 3 years ago. Just send rude, blunt emails. So unhelpful and zero customer compassion or care

Unaccredited nonsense

Franky ·

Please just enter into your Google search "revolut scam" and educate yourself before joining. Read BBC, Guardian, and Reddit articles/posts. Selfie camera doesn't work, and they refuse to offer an alternative login method, so I can't access my money. Keep getting same automated response(do some work you twits). They heavily spam my email, though. No customer service so imagine being stuck abroad with these absentee idiots as your lifeline, best learn to beg or busk in the local language. Check these articles for more info:
www.bbc.co.uk/news/articles/c9wkzv1zk91o
www.theguardian.com/money/2024/apr/10/im-a-victim-of-scammers-but-revolut-says-no-to-a-refund
www.bbc.co.uk/news/articles/cj6epzxdd77o

Very good digital service provider

Michael ·

Easy to use app and banking experience, recommended.

Best bank I've been with

Allana Silk ·

Amazing banking features and customer service

Super prilojenie nice

Danail Borisov ·

Super prilojenie nice

Currency made easy

Sheena ·

Love how clear and easy to use the app is !

Easy transactions

Bishal Mahara ·

Best app so far

Reliable and friendly banking

Dauda Ademola ·

Revolut is one of the best online bank in UK is reliable, efficient and effective in all there financial aspects both in security, investment and management of financial services to general public. It worth recommending.

Yes, Good Money Guide rates Revolut X as one of the best ways to trade and invest in cryptocurrency safely in the UK. In this review, we have tested Revolut X and compared it to alternative crypto apps and platforms.

Revolut X Alternative Cryptocurrency Apps In The UK

We have compared the best cryptocurrency exchanges and platforms in the UK, by what they are good for, how much they cost, how many cryptocurrencies you can trade and also what our users think of them. Don’t invest unless you’re prepared to lose all the money you invest. Crypto is a high-risk investment and you should not expect to be protected if something goes wrong.
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