Saxo Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.1/10Excellent

Based on 137 customer reviews and our expert analysis

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62% of retail investor accounts lose money when trading CFDs with this provider

  • Good Money Guide experts highlight Saxo as an excellent trading platform, particularly for experienced traders, due to its direct market access, low commissions, and robust platform. However, they caution that the complexity may be overwhelming for beginners, despite offering user-friendly apps for novice investors. Saxo has received multiple awards, including ‘Best Investing App’ and ‘Best DMA/Professional Account’ in 2024.
  • Across 137 user reviews on Good Money Guide, averaging 4.2/5, customers frequently commend Saxo for its comprehensive market access, competitive pricing, and user-friendly platform. Many users appreciate the professional execution and extensive range of investment options available. However, some criticisms arise regarding payment processing issues and customer service challenges, particularly related to account registration and withdrawals.

Saxo Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.9Excellent

Our experts have rated Saxo across five key areas of our review framework.

  • Pricing4.5
  • Market Access5.0
  • Online Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Direct market access
  • Low commissions
  • Robust trading platform

Cons

  • Seen as a trading platform for professionals
  • Have to subscribe for live prices
See full expert review

Our verdict

Saxo is an excellent investing and trading platform for those that who want institutional grade pricing, robust execution and wide market coverage as well as simple to use apps for beginners. Saxo was voted best investing account in the 2026 Good Money Guide Awards

62% of retail investor accounts lose money when trading CFDs with this provider

Is Saxo Markets a good broker?

Yes, Saxo has a great choice of accounts for beginners with SaxoInvestor and for professionals, the more sophisticated SaxoTrader go provides direct market access. The pro platform, analysis, and direct market access may be too complicated for beginners. But, for experienced traders, its coverage, commissions and research are unrivalled.

Saxo is one of the largest investing and trading platforms worldwide and provides direct market access to equities, bonds, forex, futures and options as well as being a major liquidity and infrastructure provider to wealth managers, banks and smaller brokers.

Awards: Saxo won best investing app and best DMA/Professional account in 2024. Before that, in our 2023 awards, Saxo won ‘Best CFD Broker’, and ‘Best DMA & Professional Trading Account’. In 2022 Saxo also scooped ‘Best Bond Broker’.

Pricing: Commissions have just been reduced further making Saxo one of the cheapest brokers

Market Access: Saxo offers a huge range of markets for both derivatives trading and physical investing

Platform & Apps: Saxo has an industry-leading robust workhorse of a platform

Customer Service: Experienced dealers for active larger customers

Research & Analysis: Some of the best opinions on the markets around.

Plus, with Saxo posting its best financial results in history (with over $118bn customer funds on account) and now that it has been 70% bought out by J. Safra Sarasin Group, they will be in an even better position to continue to provide excellent market access. This, combined with founder Kim Fournais still owning 28% will keep the firm’s customer-first ethos intact.

Overall, Saxo Markets is an excellent trading platform for retail traders and investors who want institutional-grade pricing, robust execution and wide market coverage.

Saxo Customer reviews

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.2Very good

Based on 137 reviews

  • Excellent54%
  • Very good19%
  • Basic18%
  • Poor7%
  • Bad2%
Read customer reviews

Easy

Marco Carnovale ·

Broad range of securities

Slick

Nigel Southern ·

Strong platform

A delight. Exactly what investing should feel like.

Sumit Mehta ·

Really slick interface, by far the best on the street. Great investing choices.

Inviting

David Brooke ·

Easy to navigate web pages.
Complete account information available.
International shares.

Trustworthy

Susan Seerden ·

Performs as it should and when it should.

trust

Alexander Wilson ·

very low fees, excellent range of assets, great app, excellent service

Sophisticated

Carlos Thompson ·

They deliver a professional, sophisticated and reliable experience proving global reach, depth and quality tools for both the experienced investor/trader and beginners on their investing journey. They are top tier powerhouse, but the part I value the most is their London team! They are outstanding.

Comprehensive

Will Mitchell ·

Intuitive platform, multi-asset, ease of use

Straightforward

Sinead Hofmann ·

Its interface is easy to use and works reliably. Large choice of shares and ETFs

Smart

Daniel Tavana ·

Execution

All in one place.

Kreso Bilan ·

Very broad range of instruments.

Broad

michael cook ·

Competitive pricing, broad spectrum of assets to trade and invest. Good mobile app easy to use. I use their ISA account for trading etf and individual stocks.

Professional

GREG AHNE ·

Platform technology and pricing

User Friendly

Callum Hutchinson ·

User friendly system, with expansive investment options.

Simple extensive

Alan Robinson ·

24 hour access

Excellent

Marek Lagodzinski ·

Simple, clear look and easy to use. ISA account and secured funds.

Empowering

Richard Hyman ·

Portfolio management is effortless with Saxo. I can see exactly what net returns are for each asset, currency exposure at the account level, and I’ve got all the tools I need to hedge risk I don’t want, whilst managing trades I do want. Reporting is simple, and the excel export on almost every module is a godsend. I run a multi-asset portfolio for myself, and it’s like dealing with an investment bank. Very few assets are off limits.

It works – magnificently

Martin Adams ·

Everything

Trustworthy

Ola Aisekhalaye ·

Provide regular educational webinars to keep investors knowledgable about investing

Excellent

Carl Bennett ·

Provide excellent service

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Saxo Alternative Trading Platforms

Good Money Guide has extensively tested, ranked and reviewed the market and shortlisted these as the best UK online trading platforms.

Saxo Markets FAQ:

Yes, Saxo Markets does act as a market maker for OTC products like CFDs. But, Saxo Markets does not act as a market maker if you are dealing in exchange products like listed options, futures or DMA stocks and shares.

No. Saxo used to offer a spread betting service through a partnership with London Capital Group. However, Saxo announced back in 2015 that it would be shutting down it’s spread betting service.  Clients of Saxo Spread Betting migrated to deal with Capital Spreads directly.

The Saxo spread betting services was a white label of the London Capital Group platform, whose own brand is Capital Spreads.

The news came after there were significant changes at London Capital Group with a reported 75% staff turnover since Charles-Henri Sabet took the reigns and focusses on building the spread betting and forex broker back to profitability.

There is was also a significant amount more competition in the spread betting industry than in 2009 when Saxo launched the service.  Increased competition and a decline in active spread betting clients may lead to more consolidation in the sector.  This may include more white-label contracts being cancelled (like City Spreads, another LCG white label) or acquisitions (like City Index by Gain Capital or Cantor Index to Spreadex).

It is free to have an account with Saxo Markets. However, there are some monthly fees for accessing live data on certain markets. There is a custody fee for holding physical shares, but there is no inactivity fee if you don’t trade.

For a Classic account there is no minimum deposit, but for Platinum accounts the minimum deposit is £200,000 and for VIP accounts the minimum is £1,000,000.

Beginners may find Saxo Markets a bit complex as they are more suited to experienced traders. However, beginners can still open an account and invest in the stock market without trading derivatives.

No. There is no fee to withdraw funds. However, to avoid delays with requesting funds back make sure your account information is completely up to date as Saxo Markets will have to comply with AML regulations before returning money.

Yes, to switch from limit order to market order on Saxo Trader GO follow these steps:

  • Go to the “Orders” tab at the bottom of the trading screen.
  • Find the order you want to change
  • Click the three dots on the right-hand side that look like this “…”.
  • Select “change to market order”
  • Approve the change on the confirmation screen.

Your order will be executed at the currency market price and your limit cancelled.

62% of retail investor accounts lose money when trading CFDs with this provider

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