4.6
518 Good Money Guide users have given this provider a review rating of 4.6 out of 5 based on their genuine experience.
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Revolut Customer Reviews & Expert Rating

  • Revolut is highly rated in both expert and user reviews, boasting an average of 4.6/5 from 518 user reviews. Users appreciate its user-friendly app and low-cost services, while experts highlight its innovative features for banking and investing. However, concerns about the lack of full banking protections and limited investment options have been noted.
  • Experts commend Revolut for its easy-to-use platform and competitive pricing, rating it highly across various criteria, including customer service and online platform usability. However, they caution that as an e-money institution, it lacks the same protections as traditional banks, which may be a consideration for potential users.
  • Users frequently praise Revolut for its seamless transactions, excellent customer service, and ease of use, particularly for international money transfers. However, some users express frustration with account management issues and a perceived lack of support during problems, indicating a mixed experience regarding customer service responsiveness.

THIEVES

1st June 2026

THIEVES

Refusing to let me sell an investment which is not suspended on the exchange or on other trading sites. So effectively they have stolen my funds . BEWARE using this company is dangerous to your finances .

The reply from Revolut is disengenous as I have only listed the review after exhaustive chats , email and a complaint. They still refuse to take responsibility. Now as of a week later I still cannot close my account or gain access to my funds . They dismissed my complaint and suggested I contact the ombudsman. In the meantime they have my funds. THIEVES and SCAMMERS

Nick Smith
Verified

Fraudster Bank

12th May 2026

FUNDS NOT SAFE WITH THIS BANK. THIS BANK INDULGES IN FRAUD

Muhammad
Verified

Excellent

12th May 2026

Everything

Derek France

Multiple way to grow money

6th May 2026
Janphen Brunella

Always the best exchange offer

1st May 2026
David Williams

Seamless

1st May 2026
John Griffin

Disgusting company

21st April 2026

Absolutely sick of this company not closing an inactive account from over 3 years ago. Just send rude, blunt emails. So unhelpful and zero customer compassion or care

KJ
Verified

Unaccredited nonsense

7th August 2025

Please just enter into your Google search “revolut scam” and educate yourself before joining. Read BBC, Guardian, and Reddit articles/posts. Selfie camera doesn’t work, and they refuse to offer an alternative login method, so I can’t access my money. Keep getting same automated response(do some work you twits). They heavily spam my email, though. No customer service so imagine being stuck abroad with these absentee idiots as your lifeline, best learn to beg or busk in the local language. Check these articles for more info:

www.bbc.co.uk/news/articles/c9wkzv1zk91o

www.theguardian.com/money/2024/apr/10/im-a-victim-of-scammers-but-revolut-says-no-to-a-refund

www.bbc.co.uk/news/articles/cj6epzxdd77o

Franky

Very good digital service provider

6th February 2025

Easy to use app and banking experience, recommended.

Michael
Verified

Best bank I’ve been with

4th November 2024

Amazing banking features and customer service

Allana Silk

Super prilojenie nice

4th November 2024

Super prilojenie nice

Danail Borisov

Currency made easy

4th November 2024

Love how clear and easy to use the app is !

Sheena
Verified

Easy transactions

4th November 2024

Best app so far

Bishal Mahara
Verified

Great, everything works really well

4th November 2024

Easy process to apply, app works really well, great features.

Scott
Verified

Reliable and friendly banking

4th November 2024

Revolut is one of the best online bank in UK is reliable, efficient and effective in all there financial aspects both in security, investment and management of financial services to general public. It worth recommending.

Dauda Ademola

Revolut este tot ce ai nevoie❤️

4th November 2024

Cu un cont revolut poți primi salariul poți face schimb în ori ce monedă simplu și rapid respect👍👍👍👍❤️

Marius Marian Florea

Easy to use. Quick to set up

4th November 2024

Easy to get along with. Has made working aboard a lot easier being able to manage my own money transfers in one place.

Luke Taylor
Verified

Love this account

4th November 2024

Love revolut easy to use just brilliant

Danielle

Best bank

4th November 2024

Best bank

Alexandru Patras

Amazing

4th November 2024

I love Revolut

Daniel Alsudani
Revolut is an all-in-one banking and investment app loved by millions
Good Money Guide Recommended Provider 2026

Provider: Revolut

Verdict: Revolut offers banking, saving, spending, investing, foreign exchange and cryptocurrency services to 50 million individual customers and 500k businesses around the world.

Is Revolut good for investing?

Revolut is a good choice for investors that want to buy and sell major shares and cryptocurrencies. No funds, or smaller cap stocks, but a good entry-level account for most investors.

One of the most commonly asked questions about new banks and fintech is if they are a safe place to keep your money. The answer is generally, yes, if they are regulated by the FCA as funds are protected by the FSCS up to £85,000. But, Revolut, is regulated as an e-money institution and not as a bank so you do not get the FSCS protection.

Revolut says that if they were to go bust, client funds would be paid out of a “safeguarding” account which is a type of ringfenced account where client funds are held.  When funds are in this type of account, Revolut cannot (in theory, at least) lend them out or use them to run the business. This is how banks traditionally made money, they pay you a smaller amount of interest than they receive on the money they lend out and make a profit from the difference (among other things).

For small money transfers, Revolut is safe enough, but as with all currency conversions if you are sending over £10,000 abroad you should be using a currency broker. You’ll get much better rates, more control over when you buy and sell, help with all the AML (anti-money laundering) issues that may come up, and the ability to lock in the currency exchange rate for up to a year in advance (if you think it will move against you).

Pros

  • Easy to use
  • Low cost
  • Innovative product

Cons

  • New company
  • Limited Range of investments
  • App only
  • Pricing
    (5)
  • Market Access
    (4.5)
  • Online Platform
    (5)
  • Customer Service
    (5)
  • Research & Analysis
    (4)
Overall
4.7
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