- Experts rate Revolut highly for its user-friendly interface and low-cost services, noting it as a solid option for investors interested in major shares and cryptocurrencies. However, they highlight the lack of FSCS protection due to its e-money institution status and mention a limited range of investment options as a drawback.
- Across 539 user reviews on Good Money Guide, averaging 4.6/5, customers frequently commend the app’s ease of use, innovative features, and competitive exchange rates. While many appreciate the seamless banking experience and customer service, some express concerns about account access issues and the lack of traditional banking protections.
Revolut Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.- Pricing5.0
- Market Access4.5
- Online Platform5.0
- Customer Service5.0
- Research & Analysis4.0
Pros
- Easy to use
- Low cost
- Innovative product
Cons
- New company
- Limited Range of investments
- App only
See full expert review
Our verdict
Revolut is an all-in-one banking and investment app loved by millions. Revolut offers banking, saving, spending, investing, foreign exchange and cryptocurrency services to 50 million individual customers and 500k businesses around the world.
Is Revolut good for investing?
Revolut is a good choice for investors that want to buy and sell major shares and cryptocurrencies. No funds, or smaller cap stocks, but a good entry-level account for most investors.
One of the most commonly asked questions about new banks and fintech is if they are a safe place to keep your money. The answer is generally, yes, if they are regulated by the FCA as funds are protected by the FSCS up to £85,000. But, Revolut, is regulated as an e-money institution and not as a bank so you do not get the FSCS protection.
Revolut says that if they were to go bust, client funds would be paid out of a “safeguarding” account which is a type of ringfenced account where client funds are held. When funds are in this type of account, Revolut cannot (in theory, at least) lend them out or use them to run the business. This is how banks traditionally made money, they pay you a smaller amount of interest than they receive on the money they lend out and make a profit from the difference (among other things).
For small money transfers, Revolut is safe enough, but as with all currency conversions if you are sending over £10,000 abroad you should be using a currency broker. You’ll get much better rates, more control over when you buy and sell, help with all the AML (anti-money laundering) issues that may come up, and the ability to lock in the currency exchange rate for up to a year in advance (if you think it will move against you).
- Sending a small amount of money abroad? Compare the best money transfer apps
Revolut Customer reviews
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 539 reviews
- Excellent73%
- Very good16%
- Basic6%
- Poor2%
- Bad3%
Read customer reviews
Excellent
Availability of information about my accounts is instant. eg interest added on a daily basis, exchange rates (very relevant for $, Euro and Paraguayan Guaranie) and ease of foreign transfers.
Easy
Easy to use and is great with currency exchange
Honest
They make everything clear and easy to understand, they also allow you to see exactly what is happening with your money.
Flexible
Flexibility, decent currency conversion rates, which both in country and when travelling.
helpful
Gives access to lots of providers on one platform
Innovative
Innovative features that are inline with modern everyday living and spending. Technology advancements that other mainstream banks either can’t do or take a long time to achieve.
Rewarding
It gives you points every time you make a purchase and those points can be used at a number of different companies.
It is great for currency conversion and to use when travelling.
Rather efficient
Prices, most of the times good customer service, good debitcard service, ok exchange rates…
Quick
Great app and comms
Transparent
Revolut provides a one-stop-shop for current/savings/trading/exchange etc in an easy to use app. The chat bot is also very good compared to others I have tried.
innovative
they are an exciting brand as they disrupt. i like their mobile app as easy to use.
Excellent
I was initially very cautious with Revolut but since they became an official bank I signed up and never looked back. Excellent app for daily banking and as we live in the EU but paid a UK pension, it is ideal for money conversion. Any complaints I have made against wrong payments have been resolved immediately. The AI chatbot is an excellent tool.
avanced
Good and innovative technology on their app
Trustable
Excellent banking experience with Revolut. The service is reliable, secure, and very convenient. I really appreciate the professional customer service, smooth transactions, and user-friendly banking system. A trustworthy and comfortable banking experience that I highly recommend.
App champion
Revolut makes managing day-to-day finances and foreign currency completely effortless. As someone using it regularly in the UK and abroad, the exchange rates and real-time spending notifications are unmatched. I primarily use it for hassle-free travel spending, splitting bills with friends, and setting up single-use virtual cards for secure online shopping.
Revolut is my go-to account whenever I travel outside the UK. The exchange rates save me money on every trip, and the disposable virtual cards give me total peace of mind when spending online. The app interface is vastly superior to traditional high-street banks, making international spending and transfer tracking seamless.
The app experience is fast, intuitive, and loaded with useful features. I use Revolut as my main hub for discretionary spending and short-term savings. Tools like Vaults for round-up spare change, organised Pockets for subscriptions, and instant transfer alerts give me full visibility over my monthly budget.
Fraud- Services did not provided but paid for
Very disappointing experience — misleading advertising and poor service
I paid for accommodation that was advertised as including specific services and facilities, including breakfast, but what was actually provided did not match what was advertised. Several of the promised services were simply not fulfilled.
I consider this extremely misleading. Customers pay based on the description and promises made at the time of booking, and those promises should be honoured.
I also contacted Revolut regarding the issue, but the customer service and handling of the case were very disappointing. I paid for a service that I did not receive as advertised, yet I did not feel that Revolut properly protected me as a customer or adequately addressed the problem.
Overall, this experience has seriously damaged my trust in both the merchant and the way Revolut handled the dispute. I would strongly recommend checking every detail before paying, because what is advertised may not necessarily be what you actually receive.
Reliability
Instant transfers
Clear
Clarity and transparency over services offered.
Revolutionary
Everything is on point and innovative. Love the platform.
Informatio
Keeps me updated on crypto markets and the movement of my crypto.
Leave a review
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.