- Experts rate Xe as a solid choice for small to medium-sized currency transfers, highlighting its user-friendly app and competitive exchange rates. However, they caution that it may not be the best option for larger transfers due to limited personal service and potential hidden fees in the exchange rate.
- Across 121 user reviews on Good Money Guide, averaging 3.9/5, customers frequently commend Xe for its reliability, speed, and ease of use, particularly for small transfers. However, some users express dissatisfaction with the exchange rates, noting that they can be less favourable than mid-market rates, and a few have experienced issues with delayed transfers.
Xe Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.- Exchange Rates4.0
- Available Currencies4.0
- App & Platform4.0
- Customer Service4.0
- Research & Analysis3.0
Pros
- Discounted exchange rates
- Good data and charting
- Good currency calculator
Cons
- Not suitable for large transfers
- No forwards or hedging
See full expert review
Our verdict
Xe started off life as an online currency conversion calculator, then started flogging the data to currency transfer providers, then in 2002 decided to compete with all it’s customers and offer online money transfers (which it provides through HiFX in the UK. At the time, HiFX was one of the largest money transfer providers in the UK, but as Xe.com is one of the largest currency conversion calculators in the world (in the top 500 websites by traffic) HiFX decided to rebrand to Xe.
Is Xe a good international money transfer app?
Xe is a good option if you are looking for cheap no no-frills, small to medium-sized currency transfers from a trusted and well-established brand. However, if you have a large amount of currency to transfer and need personal service, you are better off with a currency broker.
I’ve always liked Xe.com, the website has always been an excellent resource for currency information. But ever since they were bought by Euronet under their HiFX brand in 2017 you can now use them for international currency transfers. They offer loads of currencies, a slick app, and the ability to send money by debit, credit card and bank transfer to other bank accounts, to be picked up as cash or to a mobile wallet. As international payments have grown in popularity you can also use them for business international payments.
Is Xe cheap for international money transfers?
I’m not sure Xe is as cheap as it used to be. When I was testing the app it looks like Xe exchange rates are around 1% from the midmarket. When I requested some quotes, the midmarket was 1.3294 for GBPUSD, and Xe quoted me 1.3186. Doing it the other way round, the USDGBP rate was 0.7522 and Xe quoted 0.7458 (about 0.85%) away from the mid-market.
It’s a bit frustrating that money transfer apps are still hiding fees in the exchange rate market up (read my guide on how to compare exchange rates here). Especially when it says there is no send fee. Granted, “Send Fee” and “Exchange Rate Market Up” are two different things, but it still stinks.
Is Xe safe for money transfers?
Yes, we rate Xe.com as a safe way to send money abroad as they have been established since 1995, owned by a larger parent company and are authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration 462444, for the provision of payment services.
Who owns Xe.com money transfers?
Xe.com is ultimately owned by Euronet Worldwide Inc, which is a public company listed on the NASDAQ with the ticker code EEFT. Xe.com is managed by HiFX, which acquired XE.com in 2017. Prior to this HiFX only offered money transfer services for business, but the acquisition enabled them to offer individual currency transfers. You can see thier share price and how much they are worth below.
Xe Customer reviews
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 121 reviews
- Excellent36%
- Very good26%
- Basic30%
- Poor5%
- Bad2%
Read customer reviews
Excellent
Small transfers. Fast. Cost effective. Usually straightforward.
Efficient
Excellent.
Trustworthy
Never let me down
Send money to family, always arrives quickly. The site is very easy to use.
Reliable, safe and fast service with a good rate.
I have used this company for many years and have yet to find another money transfer company that offers the same service. I have always found them fast, reliable and offering a competitive rate, and above a certain level, no fee. Their phone assistance service is excellent, which in this day and age is refreshing.
Money Transfers
Used Xe since we bought our first house in France in 2015, used them again in 2019 when we bought our second house in France for retirement and have used then ever since to transfer funds , always great rates, and a simple sane day process, wouldn’t use any other company.
Quick and efficient service
I have used XE to transfer funds yo family members across the Globe.
I have never had any issues. I am kept informed of the status of the transfer and when it has arrived in the receiving account.
The exchange rate I received was the best I could get at the time.
I would recommend XE to anyone looking to transfer money to friends and family abroad.
Terrible
They give poorer than mid- market rates, so I was expecting good service for this premium.
After 8 days with my money, the transfer was cancelled and am still waiting for my money to be returned.
The recipient said that they have never had problems with Wise, so the problem would not seem to be at that end.
I provided all the information XE required, so the problem is not my end.
The problem, therefore, must be with the intermediary.
In addition to my money I am also still waiting for a response to my complaint.
provides everything I need at…
provides everything I need at a good rate
Extremely safe and quick
Extremely safe and quick
GOOD
GOOD
Very easy and reliable
Very easy and reliable
Efficient
Efficient
Nice
Nice
fine
fine
Good but some compliance checks…
Good but some compliance checks not enforced by others
excellent
excellent
Haven't used enough to provide…
Haven’t used enough to provide a decent reveiew
Easy app to use and…
Easy app to use and extremely quick service
Leave a review
Xe Alternatives
Xe’s closest competitors are Wise and Remitly for small transfers. You can compare them against other money transfer apps below:
| Money Transfer App | Currencies | Min | Max | Bank Transfer | Credit Card | Debit Card | Cash | Customer Reviews | More Info |
|---|---|---|---|---|---|---|---|---|---|
 | 50 | £1 | £1m | ✔️ | ✔️ | ✔️ | ❌ | (Based on 237 reviews) | See Rates |
 | 130 | £1 | £50k | ✔️ | ✔️ | ✔️ | ✔️ | (Based on 123 reviews) | See Rates |
 | 75 | £1 | £5k | ✔️ | ✔️ | ✔️ | ❌ | See Rates | |
 | 98 | £1 | £500k | ✔️ | ✔️ | ✔️ | ❌ | (Based on 121 reviews) | See Rates |
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
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Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
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