Xe Customer Reviews
Extremely safe and quick
Extremely safe and quick
Terrible
They give poorer than mid- market rates, so I was expecting good service for this premium.
After 8 days with my money, the transfer was cancelled and am still waiting for my money to be returned.
The recipient said that they have never had problems with Wise, so the problem would not seem to be at that end.
I provided all the information XE required, so the problem is not my end.
The problem, therefore, must be with the intermediary.
In addition to my money I am also still waiting for a response to my complaint.
provides everything I need at…
provides everything I need at a good rate
Extremely safe and quick
Extremely safe and quick
GOOD
GOOD
Very easy and reliable
Very easy and reliable
Efficient
Efficient
Nice
Nice
fine
fine
Good but some compliance checks…
Good but some compliance checks not enforced by others
excellent
excellent
Easy app to use and…
Easy app to use and extremely quick service
Haven’t used enough to provide…
Haven’t used enough to provide a decent reveiew
Does the job
Does the job
Website software not user friendly
Website software not user friendly
Fast efficient transfer of money…
Fast efficient transfer of money to overseas account
2nd best
2nd best
….
….
Good Service
Good Service
Good but rates could be…
Good but rates could be lower
Helpful to start with. Poor…
Helpful to start with. Poor customer service thereafter
Others cheaper
Others cheaper
4/5
Useless
Useless
Difficult got get hold of
Difficult got get hold of
Very efficient
Very efficient
Sometimes
Sometimes
Online experience is good, extensive…
Online experience is good, extensive list of currencies that can be traded online but has implemented an extensive cost cutting programme that has eliminated the personal touch and doesn’t always have the most competitive price.
4/5
Good exchange rate,fast transfer,great customer…
Good exchange rate,fast transfer,great customer service
x
x
Dont use now
Dont use now
Reasonable rates abd transfer process.
Reasonable rates abd transfer process.
Great App, reasonable pricing.
Great App, reasonable pricing.
n/a
n/a
Not used
Not used
Efficient and good rates
Efficient and good rates
5/5
4/5
Pros:
simple for transfers
Cons:
na
3/5
4/5
Pros:
Ease of use
Cons:
Works well for me
5/5
Pros:
Ravi
4/5
Pros:
Layout
5/5
Pros:
Easy to use, reliable, cost effective
Cons:
Even tighter spreads
5/5
Pros:
ease of use
Cons:
N/a
4/5
Pros:
app
3/5
Pros:
Rarely used
Cons:
D ok my know
4/5
3/5
Pros:
ease of use
Cons:
currency pricing
5/5
Pros:
Quick currency conversions
Cons:
Nothing
5/5
5/5
Pros:
Good ex
Cons:
Already great
4/5
Pros:
none
Cons:
none
4/5
Pros:
Converts easily
Cons:
No idea
5/5
5/5
Pros:
Easy to use with good and fair fee/exchange rates
Cons:
Honestly, nothing because itÔÇÖs a perfect service with great communication
4/5
4/5
Pros:
Nice platform
Cons:
Very good
4/5
Pros:
good interface
5/5
2/5
Pros:
less Fees
Cons:
Nothing
3/5
3/5
Pros:
na
Cons:
na
4/5
Pros:
Exchange rate info
Cons:
Interface very dated
4/5
Pros:
Costs
3/5
Cons:
?
4/5
Pros:
hard to find one
Cons:
they are solid
3/5
3/5
Pros:
Accurate fx information
Cons:
Lower fees
4/5
3/5
Pros:
Ease of use
Cons:
No longer use
3/5
Pros:
None
Cons:
None
4/5
Pros:
it works
Cons:
don’t know
3/5
5/5
Pros:
App
3/5
5/5
Pros:
dashboards and app
4/5
Pros:
Convenient
Cons:
Dunno
5/5
Pros:
Easy to use
Cons:
Nothing
5/5
Pros:
Efficient
3/5
4/5
Pros:
Very nice App
Cons:
nothing
3/5
Pros:
Easy access.
Cons:
Better rates.
4/5
Pros:
Na
Cons:
Ma
2/5
Pros:
Just is really
Cons:
Charge less
3/5
Pros:
Nothing
Cons:
Nothing
5/5
Pros:
My go to currency converter
Cons:
N/a
5/5
Pros:
The platforms
3/5
5/5
3/5
3/5
3/5
5/5
Pros:
Easy to use
3/5
Pros:
Easy app
5/5
4/5
Pros:
User friendly
Cons:
N/a
5/5
Pros:
Speed of use
Cons:
Nothing identified
5/5
Pros:
can transfer large amounts
Cons:
nothing at present
4/5
Pros:
fair exchange rates
Cons:
not sure
3/5
Pros:
Live currency prices
Cons:
Nothing
3/5
3/5
3/5
Pros:
No thoughts
Cons:
No Thoughts
5/5
Pros:
Good exchange rate, easy to use app for tfrs.
Cons:
Give an even better exc rate. What about a currency card where I can put euros on it and use it as a credit/debit. Ard
3/5
Pros:
Nothing
Cons:
Make simpler to use
5/5
5/5
2/5
3/5
Pros:
the app, for guidance
Cons:
Betther margins
5/5
Pros:
Fees
Cons:
Nothing
3/5
Pros:
Market fx
Cons:
Network
Leave a review
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Xe Expert Review
Xe Review
Name: Xe
Description: Xe started off life as an online currency conversion calculator, then started flogging the data to currency transfer providers, then in 2002 decided to compete with all it’s customers and offer online money transfers (which it provides through HiFX in the UK. At the time, HiFX was one of the largest money transfer providers in the UK, but as Xe.com is one of the largest currency conversion calculators in the world (in the top 500 websites by traffic) HiFX decided to rebrand to Xe.
Summary
A good option if you are looking for cheap no frills small to medium-sized currency transfers from a trusted and well-established brand. However, if you have a large amount of currency to transfer and need personal service, you are better off with a currency broker.
Xe is now part of the Euronet Worldwide family, who were recognised as leaders in the currency exchange space. It aims to offer the most simple, reliable, and friendly money transfer service.
XE offers:
- Good exchange rates. XE uses mid-market rates.
- Transfers to more than 130 countries.
- Fast delivery.
- Transparent delivery times so that you can move money fast.
- Tools such as currency charts and alerts. You can set an alert so that you never miss your desired rate.
- A good app that allows you to make transfers on the go.
One downside to XE is that fees and charges can be higher than those of some other providers. Overall, however, it’s a very solid provider and one that is well suited to more sophisticated users.
When comparing money transfer providers, user reviews can help you determine which providers are the best. Here are independently sourced and verified money transfer company reviews to help you decide which money transfer service to use.
Pros
- Discounted exchange rates
- Good data and charting
- Good currency calculator
Cons
- Not suitable for large transfers
- No forwards or hedging
-
Exchange Rates
(4.5)
-
Available Currencies
(3)
-
Online Platform
(4)
-
Customer Service
(3)
-
Research & Analysis
(1)
Overall
3.1Xe Facts & Figures
| 💱 Total Currencies | 98+ offered |
|---|---|
| 💵 Min Transfer | £1 |
| 💰 Max Transfer | $500,000 |
| 🛒 Customers | 500,000 |
| 🏛️ Founded | 1993 |
| 🏢 HQ | Newmarket, Canada |
| ⚖️ Regulated | Yes – by the FCA |
| Account Options | |
| 🧍 Personal Transfers | ✔️ |
| 👔 Business Transfers | ✔️ |
| 📅 Currency Forwards | ❌ |
| 💸 Currency Options | ❌ |
| 🤝 Personal Service | ❌ |
| 📱 Phone Dealing | ❌ |
| ⌨️ Online Platform | Yes – very easy to use |
| ⭐ TrustPilot Rating | 4.3/5 |
| 🌐 Website | Visit Xe |
Xe.com Money Transfer FAQs
Yes, we rate Xe.com as a safe way to send money abroad as they have been established since 1995, owned by a larger parent company (worth $4bn as of November 2023) and are authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration 462444, for the provision of payment services
Xe.com is ultimately owned by Euronet Worldwide Inc which is a public company listed on the NASDAQ with the ticker code EEFT. Xe.com is managed by HiFX, which acquired XE.com in 2017. Prior to this HiFX only offered money transfer services for business, but the acquisition enabled them to offer individual currency transfers.
It’s fine to transfer small and medium amounts fo money abroad with Xe.com, but if you are sending larger amounts it may be more sensible to use a currency broker as they can help with admin, give phone support and advise on how to save money when doing the conversion.
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
