GMG Score

8.7/10

Expert Rating

Pricing
Market Access
Online Platform
Customer Service
Research & Analysis

Customer Reviews

3.8
1,774 Good Money Guide users have given this provider a review rating of 3.8 out of 5 based on their genuine experience.

Hargreaves Lansdown Customer Reviews & Expert Review

  • Hargreaves Lansdown is highly rated in both expert and user reviews, boasting an average of 3.8/5 from 1,774 user reviews. Users appreciate the platform’s extensive range of investment options and the quality of customer service, while experts commend its comprehensive research tools and user-friendly interface.
  • Experts highlight Hargreaves Lansdown as a top-tier investment platform, noting its wide array of investment types and accounts, excellent customer service, and high ratings across various criteria, including a total rating of 4.9. However, they caution that it may not be the most cost-effective option for fund investing.
  • Users frequently praise the platform’s intuitive app and responsive customer service, with many noting the ease of use and the variety of investment options available. However, some users express concerns about high fees and the need for improvements in the app’s navigation and overall user experience.

Customer Reviews

3.8
1,774 Good Money Guide users have given this provider a review rating of 3.8 out of 5 based on their genuine experience.
Excellent
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Average
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Hargreaves Lansdown

17th October 2024

I’ve been using Hargreaves Lansdown for about 20 years for my investments and have been very satisfied with the service provided. They provide a one stop shop for all my needs which include Stocks & Shares ISA, Cash ISA and their Active Savings product.

Alan Mayo
Verified

Really easy to use platform,…

1st July 2024

Really easy to use platform, good range of choices offered

Steve Ball

provides the complete package for…

1st July 2024

provides the complete package for an investor.

Richard Hurst

None

30th June 2024

None

Stuart

outstanding

29th June 2024

outstanding

Kevin William Henderson

Efficient but pricey, easy to…

28th June 2024

Efficient but pricey, easy to use website.

Stuart J Duff

Seem ok

28th June 2024

Seem ok

Patricia Curts

App experience isn’t great

27th June 2024

App experience isn’t great

Kaye

Very reliable with good customer…

27th June 2024

Very reliable with good customer service and care. Offers variety of packages

Mfon Sam

slow process to open savings…

27th June 2024

slow process to open savings accounts and rates are uncompetitive

Andrew Page

Very easy to use; and…

27th June 2024

Very easy to use; and good tools withn the platform

Matt Judge

Competitive and good help line

26th June 2024

Competitive and good help line

PAUL NORRINGTON

expensive, flaffy

26th June 2024

expensive, flaffy

Jez Etherington

Far too big

26th June 2024

Far too big

Derek Jarman

Easy to use and customer…

26th June 2024

Easy to use and customer focused

Nicholas Laurens

Excellent platform but expensive.

26th June 2024

Excellent platform but expensive.

Seamus McGurrell

Excellent app and website

26th June 2024

Excellent app and website

Patrick Lomax

Good but expensive

26th June 2024

Good but expensive

Paul Wheeler

Excellent

26th June 2024

Excellent

PatrickLeonard

3/5

24th June 2024
Elaine Hynes

Expert Review & Rating

Hargreaves Lansdown Review: The Waitrose of the investing world
Hargreaves Lansdown

Provider: Hargreaves Lansdown

Verdict: Founded in 1981 Hargreaves Lansdown is one of the largest investment platforms in the UK. They offer investing, savings, ISAs and SIPP account to over 1.8 million clients with 142bn in assets under management.

Is Hargreaves Lansdown a good broker?

Yes, Hargreaves Lansdown is one of our best-rated stock brokers and investment platforms. HL offers access to a huge range of investment types, through a wide range of general and tax-efficient accounts and is suitable for almost all types of investors.

I always think of Hargreaves Lansdown as the Waitrose of the investing world. Yes, it may be a bit pricier sometimes, but I think it’s just a nicer, safer place to shop for stocks.

Pros

  • Wide range of investments and accounts
  • Top-notch customer service
  • Excellent research and analysis

Cons

  • There are cheaper options for fund investing
  • Limited portfolio hedging tools
  • Pricing
    (4.5)
  • Market Access
    (5)
  • Online Platform
    (5)
  • Customer Service
    (5)
  • Research & Analysis
    (5)
Overall
4.9

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Hargreaves Lansdown FAQs

Yes, we rate Hargreaves Lansdown as one of the safest share dealing accounts in the UK because they are well established, listed on the London Stock Exchange, and regulated by the FCA. Hargreaves Lansdown is also a profitable company with millions of private and corporate customers.

As an FCA-regulated stock broker, if Hargreaves Lansdown were to go bust, client cash on account would be protected by the FSCS scheme. Client investments are held in nominee accounts on CREST and can be transferred to another FCA-regulated investment platform.

Yes, Hargreaves Lansdown is considered one of the more expensive trading apps, as they charge a commission per share deal as opposed to commission-free investing apps like Freetrade, CMC Invest or Dodl, where it is free. Hargreaves Lansdown is also very expensive for holding funds on account as there is no cap on their fund account charge. Whereas, AJ Bell fund fees are capped and Interactive Investor charges a flat monthly subscription.

Hargreaves Lansdown is a public company listed on the London Stock Exchange meaning anyone can buy shares. But only around 25% of HL shares are traded on the LSE as 75% of the company is still owned by the founders Peter Hargreaves, and Stephen Lansdown and employees. You can see the breakdown of Hargreaves Lansdown shareholders in our HL share price performance section.

Yes, Hargreaves Lansdown offers access to a huge range of UK-listed Government and corporate bonds that you can invest in to build an income-generating portfolio. We actually used Hargreaves Lansdown to demonstrate buying Retail Charity bonds when we reviewed them.

No, you cannot buy commodities directly on Hargreaves Lansdown directly, to do that you need a commodities broker. But, you can invest in commodities on HL through a commodity ETF which is listed on the stock exchange like the Legal & General Longer Dated All commodities UCITS ETF (CMFP).

No, you cannot buy fractional shares on Hargreaves Lansdown, you can only buy whole shares, ETFs and units of funds. If you want to invest in small slices of company shares or want to invest in monetary amounts rather than shares you can compare the best brokers for fractional shares investing here.

No, you cannot trade options on Hargreaves Lansdown. I view this as quite a significant disadvantage because options are a great way to hedge your long-term investment portfolio against potential short-term stock market falls. If you want to trade or invest with options you can compare the best options brokers here.

No, you cannot buy or invest in gold directly on Hargreaves Lansdown, to do that you need a gold trading platform. But, you can get exposure to gold and invest in a gold ETF that tracks the price of the gold and can be bought and sold on the Hargreaves Lansdown platform just like shares for example, SPDR Gold Trust, iShares Gold Trust or Aberdeen Standard Physical Gold Shares ETF.

No, you cannot short stocks or go short on the Hargreaves Lansdown platform. But if you think that the Hargreaves Lansdown share price will go down it is possible to short Hargreaves Lansdown shares with a short-selling broker using CFDs, options or financial spread betting. However, if you want to go short the overall stock market to hedge your portfolio held at Hargreaves Lansdown you can buy an inverse ETF (which goes up when the market goes down) like

Absolutely not! Hargreaves Lansdown is a traditional stock brokerage and is most suitable for those investing in the long term. Cryptocurrency is a very high-risk product and not apprapriate to hold alongside ISA or SIPP accounts. Having said that, the SEC has recently approved a Bitcoin ETF, which can be bought and sold on the stock market, so some UK investors may be able to buy cryptocurrency on HL if they pass the sophisticated investor threshold.

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