Hargreaves Lansdown Lifetime ISA

Hargreaves Lansdown Lifetime ISA Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.6/10Very good

Based on 1,779 customer reviews and our expert analysis

  • Experts highlight Hargreaves Lansdown's Lifetime ISA as an excellent investment vehicle, noting the substantial tax savings available for different taxpayer brackets and the attractive government bonus of up to 25% on contributions. The platform offers a wide array of investment options, including over 3,000 funds and various asset types, while maintaining competitive fees, particularly for larger investments.
  • Across 1779 user reviews on Good Money Guide, averaging 3.8/5, customers frequently commend the user-friendly app and website, alongside responsive customer service. However, some users express concerns about high fees and occasional difficulties with account management. There is also a notable divide in experiences, with many praising the platform's reliability and investment options, while others report frustrations with customer support and account issues.

Hargreaves Lansdown Lifetime ISA Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.8Excellent

Our experts have rated Hargreaves Lansdown Lifetime ISA across five key areas of our review framework.

  • Pricing4.0
  • Market Access5.0
  • App & Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Investment options
  • Established provider
  • Good interest rates

Cons

  • Account charge
  •  
See full expert review

Our verdict

Hargreaves Lansdown's Lifetime ISA is a great way to take advantage of the 25% government bonus with your £4,000 Lifetime ISA allowance as fees are low and there are a huge number of markets to invest in.

Does HL have a good Lifetime ISA?

The latest LISA analysis from Hargreaves Lansdown found that if you invested the full allowance in a stocks and shares Lifetime ISA over 30 years, the tax saving for a basic rate taxpayer could be £26,935, for a higher rate taxpayer £59,949 and for an additional rate taxpayer £66,044.

When you deposit money into a Hargreaves Lansdown lifetime ISA, the government will top that amount up by up to 25%. It is one of the best ways to get a head start save for your first home, or to save for your retirement.

Once you add in the government top up, a Lifetime ISA investor could be £129,568 better off than a basic rate taxpayer investing outside an ISA, £162,581 better off than a higher rate taxpayer and £168,676 better off than an additional rate taxpayer

Hargreaves Lansdown's Lifetime ISA also benefits from free account opening.

In terms of administrative fees for the lifetime ISA, Hargreaves Lansdown operates a scaled charging system with a fee of 0.25% on the first £1.0 million of investments, if that money is held in funds

Those charges fall to 0.1%, for fund holdings worth between £1.0 and £2.0 million and fall to zero for investments that are larger than £2.0 million.

However, if the investor only holds UK and overseas equities, investment trusts, ETFs, VCTs or Gilts and other bonds, in their Lifetime ISA, then fees are charged at 0.25% capped at a maximum of £45.0 per annum.

The HL LISA is geared more towards more confident investors Hargreaves Lansdown gives you one of the most flexible Lifetime ISAs where you can choose exactly what to invest in. With the HL LISA you can invest in over 3,000 funds, UK and international shares as well as investment trusts, bonds and ETFs.

Customer reviews for Hargreaves Lansdown

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
3.8Basic

Based on 1,779 reviews

  • Excellent27%
  • Very good38%
  • Basic24%
  • Poor7%
  • Bad4%
Read customer reviews

Useful

Mr K Townson ·

Helpfull phone support and an easy to use app and website

Excellent

David Davis ·

Everything is clearly explained, and the interest rate on the cash isa is very good

Transparent

Nic Manfield ·

Clear policies and excellent documentation with reasonable charges in managing ISA savings and SIPP pensions

Reliable

Ramit Gahir ·

Provides excellent rates with a solid reputation.

hideous experience

Daz ·

just speechless! I created the kids accounts. They changed the primary person on my child's account without telling either parent, locked me out when I Phoned about a login issue, then dictated what I do in my own home and with whom. Never had an experience like that!

Website

Richard Cowell ·

Excellent platform for stocks, shares and cash investing.

Class

Jacques Opoku ·

Amazing customer service

Efficient

Ivana Balitska ·

Very simple app. Brilliant customer service. Good range of ETFs, which I use for long-term investing. Brilliant Cash ISA also, with great interest rate. Trusted and credible. I trust my money is in a safe place.

Good

Jon Stephenson ·

Communication

Intuitive

Adrian Saw ·

Good, intuitive app. Very responsive customer service.

Excellent

Guy Saunders ·

Easy platform to use

Confidence

Morgan Beake ·

Easy to use platform, very supportive and excellent telephone service.

fantastic

Stephen Sullivan ·

They listen then execute the right strategy

Accessible

Bernard Crick ·

Easy to use and patient/friendly when contacted. 5he brand provides access at all investment skill and money levels.

Great for junior ISA

Shade Gotau ·

Provide good junior stocks and shares ISA

Quality

Pauk Baker ·

Been with them for years and I have always felt they provide me with the best service for my needs as being retired now , not the force of old but heh ho still looking . Pb

Bereavement Support - Incompetent and Difficult

David Bibby ·

Where do I start.
Claiming they sent forms when they didn't. Then sent them in an email, but the forms were not attached.
Provided all information requested.
Week later I get an email requesting more information. We are all HL clients but they have made a bad situation so much worse because of their incompetence and awkwardness.
I have NEVER dealt with a more difficult organisation in thise who bereavement process.
They offer good products but I am seriously considering moving my considerable financial invesment away from HL.
Utterly appalled.

Overall good but the app could be easier to use.

Andy ·

One of only a few providers of a JISA where you can pick and manage your investments. Setting up the account was reasonably easy. The app UI is ok but not great. Can only fund the account through a card payment is a little frustrating but not a deal breaker.

Free JISA and app is great

Justin ·

Opened up a JISA on HL due to fees and ease of use. Good stock universe and the app works very well. Got no complaints

Good but room for improvement

JB ·

HL Junior ISA is okay but their website and app need improvement compared to competitors like InvestEngine and Trading212.

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