Hargreaves Lansdown won Best Stockbroker at the Good Money Guide Awards this year because they offer one of the cheapest accounts for share investing. They provide access to a wide range of large-, medium-, and small-cap stocks, tax-efficient wrappers, and IPOs for newly listed companies.
- Experts rate Hargreaves Lansdown highly, noting its extensive range of investment options and top-tier customer service. The platform excels in market access and research capabilities, achieving a total rating of 4.9/5, although it is acknowledged that there are cheaper alternatives for fund investing.
- Across 1779 user reviews on Good Money Guide, averaging 3.8/5, customers frequently commend the intuitive app, responsive customer service, and the platform's reliability for managing investments. However, some users express concerns about high fees and difficulties with account management, particularly during complex processes like drawdowns.
Hargreaves Lansdown Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.Our experts have rated Hargreaves Lansdown across five key areas of our review framework.
- Pricing4.5
- Market Access5.0
- Online Platform5.0
- Customer Service5.0
- Research & Analysis5.0
Pros
- Wide range of investments and accounts
- Top-notch customer service
- Excellent research and analysis
Cons
- There are cheaper options for fund investing
- Limited portfolio hedging tools
See full expert review
Our verdict
Founded in 1981 Hargreaves Lansdown is one of the largest investment platforms in the UK. They offer investing, savings, ISAs and SIPP account to over 1.8 million clients with 142bn in assets under management.
Is Hargreaves Lansdown a good broker?
Yes, Hargreaves Lansdown is one of our best-rated stock brokers and investment platforms. HL offers access to a huge range of investment types, through a wide range of general and tax-efficient accounts and is suitable for almost all types of investors.
I always think of Hargreaves Lansdown as the Waitrose of the investing world. Yes, it may be a bit pricier sometimes, but I think it's just a nicer, safer place to shop for stocks.
Hargreaves Lansdown Customer reviews
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 1,779 reviews
- Excellent27%
- Very good38%
- Basic24%
- Poor7%
- Bad4%
Read customer reviews
Useful
Helpfull phone support and an easy to use app and website
Excellent
Everything is clearly explained, and the interest rate on the cash isa is very good
Transparent
Clear policies and excellent documentation with reasonable charges in managing ISA savings and SIPP pensions
Reliable
Provides excellent rates with a solid reputation.
hideous experience
just speechless! I created the kids accounts. They changed the primary person on my child's account without telling either parent, locked me out when I Phoned about a login issue, then dictated what I do in my own home and with whom. Never had an experience like that!
Website
Excellent platform for stocks, shares and cash investing.
Class
Amazing customer service
Efficient
Very simple app. Brilliant customer service. Good range of ETFs, which I use for long-term investing. Brilliant Cash ISA also, with great interest rate. Trusted and credible. I trust my money is in a safe place.
Good
Communication
Intuitive
Good, intuitive app. Very responsive customer service.
Excellent
Easy platform to use
Confidence
Easy to use platform, very supportive and excellent telephone service.
fantastic
They listen then execute the right strategy
Accessible
Easy to use and patient/friendly when contacted. 5he brand provides access at all investment skill and money levels.
Great for junior ISA
Provide good junior stocks and shares ISA
Quality
Been with them for years and I have always felt they provide me with the best service for my needs as being retired now , not the force of old but heh ho still looking . Pb
Bereavement Support - Incompetent and Difficult
Where do I start.
Claiming they sent forms when they didn't. Then sent them in an email, but the forms were not attached.
Provided all information requested.
Week later I get an email requesting more information. We are all HL clients but they have made a bad situation so much worse because of their incompetence and awkwardness.
I have NEVER dealt with a more difficult organisation in thise who bereavement process.
They offer good products but I am seriously considering moving my considerable financial invesment away from HL.
Utterly appalled.
Overall good but the app could be easier to use.
One of only a few providers of a JISA where you can pick and manage your investments. Setting up the account was reasonably easy. The app UI is ok but not great. Can only fund the account through a card payment is a little frustrating but not a deal breaker.
Free JISA and app is great
Opened up a JISA on HL due to fees and ease of use. Good stock universe and the app works very well. Got no complaints
Good but room for improvement
HL Junior ISA is okay but their website and app need improvement compared to competitors like InvestEngine and Trading212.
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Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.