Share Dealing

Hargreaves Lansdown Share Dealing Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.7/10Very good

Based on 1,779 customer reviews and our expert analysis

  • Experts commend Hargreaves Lansdown Share Dealing for its excellent stock coverage and no account fees for share dealing accounts, although they note that its dealing charges can be higher than some competitors. The platform is praised for its robust research portal and customer service, earning a total rating of 4.9/5 based on various criteria including market access and app usability.
  • Across 1779 user reviews on Good Money Guide, averaging 3.8/5, customers frequently highlight the user-friendly app and website, as well as the quality of customer service. However, some users express dissatisfaction with high dealing fees and issues related to account management and support responsiveness, indicating a mix of positive experiences and notable frustrations.

Hargreaves Lansdown Share Dealing Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.9Excellent

Our experts have rated Hargreaves Lansdown Share Dealing across five key areas of our review framework.

  • Pricing4.5
  • Market Access5.0
  • App & Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Excellent stock coverage
  • No share dealing account fees
  • Established stock broker

Cons

  • Relatively high dealing charge for infrequent share dealing
See full expert review

Our verdict

Hargreaves Lansdown offers access to the widest selection of stocks for share dealing accounts in the UK. The platform also has one of the best research portals for analysing stocks.
Capital at risk.

Is it expensive to buy and sell shares on Hargreaves Lansdown?

Hargreaves Lansdown is not as expensive as it used to be as there is no account charge for holding shares in a general investment account and a max of ยฃ3.75 in a stocks and shares ISA. HL does still cost more than competitors like AJ Bell and Interactive Brokers to buy and sell shares, but the account running costs can be lower because of the monthly cap.

HL won the Best Stock Broker in our 2024, 2022 awards, and in 2021, it won Best Full-service Stockbroker for their all-round approach to customer service..

Another added bonus of dealing shares through HL is that their clients benefit from price improvements for best execution. HL say they reach out to multiple brokers to get the best prices for a trade and clients can make a saving of ยฃ18 per trade on average.

This is particularly relevant if you are dealing with cap UK shares, which is where Hargreaves Lansdown excels.

Overall, Hargreaves Lansdown is an excellent choice for most types of share dealing on UK and international markets.

Customer reviews for Hargreaves Lansdown

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
3.8Basic

Based on 1,779 reviews

  • Excellent27%
  • Very good38%
  • Basic24%
  • Poor7%
  • Bad4%
Read customer reviews

Useful

Mr K Townson ยท

Helpfull phone support and an easy to use app and website

Excellent

David Davis ยท

Everything is clearly explained, and the interest rate on the cash isa is very good

Transparent

Nic Manfield ยท

Clear policies and excellent documentation with reasonable charges in managing ISA savings and SIPP pensions

Reliable

Ramit Gahir ยท

Provides excellent rates with a solid reputation.

hideous experience

Daz ยท

just speechless! I created the kids accounts. They changed the primary person on my child's account without telling either parent, locked me out when I Phoned about a login issue, then dictated what I do in my own home and with whom. Never had an experience like that!

Website

Richard Cowell ยท

Excellent platform for stocks, shares and cash investing.

Class

Jacques Opoku ยท

Amazing customer service

Efficient

Ivana Balitska ยท

Very simple app. Brilliant customer service. Good range of ETFs, which I use for long-term investing. Brilliant Cash ISA also, with great interest rate. Trusted and credible. I trust my money is in a safe place.

Good

Jon Stephenson ยท

Communication

Intuitive

Adrian Saw ยท

Good, intuitive app. Very responsive customer service.

Excellent

Guy Saunders ยท

Easy platform to use

Confidence

Morgan Beake ยท

Easy to use platform, very supportive and excellent telephone service.

fantastic

Stephen Sullivan ยท

They listen then execute the right strategy

Accessible

Bernard Crick ยท

Easy to use and patient/friendly when contacted. 5he brand provides access at all investment skill and money levels.

Great for junior ISA

Shade Gotau ยท

Provide good junior stocks and shares ISA

Quality

Pauk Baker ยท

Been with them for years and I have always felt they provide me with the best service for my needs as being retired now , not the force of old but heh ho still looking . Pb

Bereavement Support - Incompetent and Difficult

David Bibby ยท

Where do I start.
Claiming they sent forms when they didn't. Then sent them in an email, but the forms were not attached.
Provided all information requested.
Week later I get an email requesting more information. We are all HL clients but they have made a bad situation so much worse because of their incompetence and awkwardness.
I have NEVER dealt with a more difficult organisation in thise who bereavement process.
They offer good products but I am seriously considering moving my considerable financial invesment away from HL.
Utterly appalled.

Overall good but the app could be easier to use.

Andy ยท

One of only a few providers of a JISA where you can pick and manage your investments. Setting up the account was reasonably easy. The app UI is ok but not great. Can only fund the account through a card payment is a little frustrating but not a deal breaker.

Free JISA and app is great

Justin ยท

Opened up a JISA on HL due to fees and ease of use. Good stock universe and the app works very well. Got no complaints

Good but room for improvement

JB ยท

HL Junior ISA is okay but their website and app need improvement compared to competitors like InvestEngine and Trading212.

In our HL share dealing review below, we explain how much Hargreaves Lansdown charges for buying and selling shares and how they compare to other share dealing platforms.

 

Tell us what you think:

Scroll to Top

Subscribe To The Good Money Guide Newsletter

Make more of your money with our guides, analysis, tips and interviews.

We’re committed to your privacy, and you may unsubscribe from these communications at any time with a single click. For more information, check out our privacy policy.