3.8
1,774 Good Money Guide users have given this provider a review rating of 3.8 out of 5 based on their genuine experience.
Excellent
Very good
Average
Poor
Terrible

Hargreaves Lansdown Customer Reviews & Expert Review

Hargreaves Lansdown is rated very highly by Good Money Guide experts, who describe it as the “Waitrose of investing”, a premium, safe and full-service platform offering ISAs, SIPPs, funds and shares to over 1.8 million clients. Experts highlight its huge market range, strong research and award wins, including Best Stock Broker at the Good Money Guide Awards (multiple years). Customer reviews on Good Money Guide are generally positive but more mixed, with some users praising reliability while others flag that fees can be higher than newer app-based rivals, especially for fund holding charges.

Hargreaves Lansdown Customer Reviews

Tell us what you think of this provider.

My trust in their knowledge is key

4th December 2024

When you are a newbie to investing, it can be overwhelming, there are sharks in the tank that you need to avoid, along with many obstacles to overcome. While no financial organisation can deliver guidance with a crystal ball – I have found Hargreaves’s Lansdown to operate with expertise and business integrity with a focus on client satisfaction. This has led me to confidently invest in a safe and secure environment with top class educated guidance. I don’t think you can do better than that.

Holly Jordan
Verified

Great value for Junior ISAs

4th December 2024

Set up Junior ISAs for my kids last year with 0% commission on all trades into and out of the Junior ISAs has been an excellent way to get them started in investing. I use other resources for keeping track of my portfolio but the overall service provides excellent value for money.

John Zachary
Verified

SAFE AND SECURE LIKE A TRUSTED OLD FRIEND

28th November 2024

I have been a customer of Hargreaves Lansdowne for many decades, and I use the platform to manage my stocks and shares ISA, my SIPP, plus my Fund and Share Account.

The platform is easy to navigate

The choice of investments is wide ranging.

The customer service is very good, though not as good as it used to be since a cost saving exercise about a year ago.

Obviously, other platforms are cheaper, and for that reason I cannot give it five stars.

It is safe and secure like a trusted old friend, and long may that continue.

James Gray
Verified

No fees on JISA is Great – Webstite Needs Improvement

27th November 2024

Love the lack of fees on the product for the junior ISA. Really draws me in to make the most of the contributions that are made to it. However I really don’t enjoy using the HL website to manage the JISA. It lacks a lot of the ease of use that you find in other products e.g. Invest Engine, Trading 212 that HL should be able to compete with. Just changing my contribution / d

Justin
Verified

Good

26th November 2024

Good service speed, feedback clear website

Neil Andrew harrison

Investors

26th November 2024

My Friend made a small investment in Hargreaves Lansdown PLC . They are a United Kingdom-based digital wealth management service administering company. The Company provides a range of services, including stocks and shares individual savings account (ISA), Self-Invested Personal Pension (SIPP), share dealing, fund dealing, drawdown, cash savings, lifetime ISA and junior ISA.

There is so much to like about this company. They have money in the bank. The returns are enormous with ROC of 50% ROE of 46% and a healthy margin of 48%. Gearing is low. Liquidity is good. Analyst sentiment is reasonably positive. The fundamentals are excellent . Revenue is increasing . Operating profits are steady. Cash flow and working capital are all good.

I had a few reservations. New investment last year was 38% down year on year. However, this is understandable in a cost of lockdown crisis. In addition, compared to their peers, such as AJ Bell, they are not doing that badly.

Another drawback is that HL are not competitive for those who are just getting started with investing. Investors with a large portfolio are ok because of the platform fee cap. However, HL could well lose out to new platforms offering commission free trading and no platform fees.

I like the sound of the new CEO and a potential British ISA may bring in more clients.

All in all, this is a quality company that I bought at a low price (P/E 11) with a great dividend story (expected 6.6% this year). which they have consistently paid over the past 8 years: with no share dilution.

This will be a stock that I will hold and enjoy the dividend and probable capital accumulation

Kashif Zafar

Will be transferring a JISA here as it is fee free!

26th November 2024

I will be transferring a JISA to HL as it is fee free and also pays interest on any cash held which my current provider does not.

Kishan
Verified

Stocks & Shares JISA

26th November 2024

Been using HL to invest for my daughter’s future. All transactions are quick and simple to execute. Buy & sell orders fulfilled smoothly. I also was impressed with their customer service and help in transferring in a cash JISA from Nationwide. The application process was easy and the response was swift.

Raj
Verified

Reliable and User-Friendly, but High Fees Make It Worth Exploring Alternatives

26th November 2024

I’ve been a Hargreaves Lansdown customer for many years, and the platform does exactly what it says on the tin. It’s generally user-friendly, reliable, and offers a wide range of investment options and app. However, it is undeniably expensive compared to other platforms. The fees add up, especially if you’re an active investor. While I plan to continue using it for now, the market has become increasingly competitive, and it’s worth exploring other options that offer similar functionality at a much lower cost.

Ryan Letley
Verified

HL is not acting in my best interests, I have been waiting over 6 weeks for my drawdown funds.

30th October 2024

HL pensions staff have not been helpful, open or transparent with my drawdown application. I am still waiting after 6 weeks and have no confidence in their internal work processes. HL are not acting in my best interests.

I wish I had checked Good Money Guide and other sites before as others have experienced similar issues. Delayed payment appears a deliberate HL policy.

Ronald Keith Sainsbury

Hargreaves Lansdown Excellent

27th October 2024

HL currently is a market leader to my investment experience. Top service, top platforms, safe an secure with a large portfolio and great analytics. I would recommend.

Jolita Hallas

Easy to use app. Moderate plans

26th October 2024

App is pretty intuitive and decent value

Mark Hyde

Investment guide

25th October 2024

I’ve been following Hargreaces Lansdown it has been helpful to understand present money and investing guide.

Prajwal

Good and safe

25th October 2024

They hold my shares. It’s an easy website to navigate.

Daphne MacFarlane

Excellent service

25th October 2024

I like the HL app which allows me to follow markets and my investment with ease. It was also very simple to set up.

Amanda WESTWOOD

investments

25th October 2024

professional competent and efficient

keep you updated trustworthy

Anokh

AVOID AT ALL COSTS

18th October 2024

1. I Sold isa to pay deposit for house. 2. I Changed my address which stopped me nominating a bank for transfer.

3. Spoke to them was asked to provide proof of house purchase which I did.

4. 10 days later despite an email saying they would be in contact in next few days I heard nothing.

5 Rang them , nothing had been done! I wasn’t allowed to speak to the relevant department they don’t speak to customers.

6. Looks like at least another week before I can even nominate my bank for a transfer exchange date is before that.

IF YOUR HAPPY TO BE ABUSED AND DONT WANT CONTROL OVER YOUR FINANCES HARGREAVES LANSDOWN IS THE COMPANY FOR YOU, FOR OTHERS AVOID THESE SOULLESS COMPANY.

Katrina Edmonds
Verified

Professional & efficient

18th October 2024

People & platform – professional, competent & efficient. Overall, great value.

Richard
Verified

Does the job

17th October 2024

No fuss – just really good platform and service

Grant Holland

Platform is good but difficult to navigate sometimes

17th October 2024

I find the platform good but it is difficult sometimes to navigate around. Customer service can be slow. Overall it is ok

VN
Verified

Hargreaves Lansdown Expert Review

Hargreaves Lansdown Review: The Waitrose of the investing world
Hargreaves Lansdown

Provider: Hargreaves Lansdown

Verdict: Founded in 1981 Hargreaves Lansdown is one of the largest investment platforms in the UK. They offer investing, savings, ISAs and SIPP account to over 1.8 million clients with 142bn in assets under management.

Is Hargreaves Lansdown a good broker?

Yes, Hargreaves Lansdown is one of our best-rated stock brokers and investment platforms. HL offers access to a huge range of investment types, through a wide range of general and tax-efficient accounts and is suitable for almost all types of investors.

I always think of Hargreaves Lansdown as the Waitrose of the investing world. Yes, it may be a bit pricier sometimes, but I think it’s just a nicer, safer place to shop for stocks.

Pros

  • Wide range of investments and accounts
  • Top-notch customer service
  • Excellent research and analysis

Cons

  • There are cheaper options for fund investing
  • Limited portfolio hedging tools
  • Pricing
    (4.5)
  • Market Access
    (5)
  • Online Platform
    (5)
  • Customer Service
    (5)
  • Research & Analysis
    (5)
Overall
4.9

Capital at risk

Hargreaves Lansdown Facts & Figures

⬜ Public Company✔️
👉 Number Active Clients1,800,000
💰 Minimum Deposit£1
💸 Client Funds£142 billion
📅 Founded1981
Account Costs
👉 Investment Account
0%
👉 SIPP
0.45%
👉 Stocks & Shares ISA
0.45%
👉 Junior ISA
0%
👉 Lifetime ISA
0%
Dealing Costs
👉 UK Shares
£11.95
👉 US Stocks
£11.95
👉 ETFs
£11.95
👉 Bonds
£11.95
👉 Funds£0

Capital at risk

Hargreaves Lansdown News

Hargreaves Lansdown Lifetime ISA

Hargreaves Lansdown Lifetime ISA Could Make You £168,676 Extra Over 30 years

Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape. Having worked as a broker at Investors Intelligence and a multi-asset derivatives

Read More »
Easy access savings accounts

Hargreaves Lansdown launches own-brand 3.45% Cash ISA App, but savers can still find higher rates elsewhere

Hargreaves Lansdown (HL) has launched its first own-brand savings product, a Cash ISA designed to give clients a “consistently competitive” rate and an alternative to low-paying high street banks. The new Cash ISA, unveiled during UK Savings Week (22–28 September 2025), is powered by a partnership with Shawbrook Bank. Deposits are FSCS-protected up to £85,000

Read More »
Hargreaves Lansdown Junior ISA

Hargreaves Lansdown Wins Best Junior ISA (JISA) 2025

Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape. Having worked as a broker at Investors Intelligence and a multi-asset derivatives

Read More »
Hargreaves Lansdown Financially Fearless

Hargreaves Lansdown launches Financially Fearless

Hargreaves Lansdown has launched “Financially Fearless” a new initiative to coincide with International Women’s Day,  that aims to help close the gender investment gap between men and women. What is the gender investment gap? Men and women invest differently, men have historically been more inclined to invest, and have had more money to invest when

Read More »
Hargreaves Lansdown

Why is the Hargreaves Lansdown falling? (LON: HL)

Hargreaves Lansdown is a leading investment platform in the UK Stock is stuck in a bear trend due to macro uncertainty LON:HL remains profitable; watch to buy on a further setback When Peter Hargreaves and Stephen Lansdown started their financial venture back in 1981 in Bristol (reputedly in Peter’s bedroom!), few would have anticipated the financial colossus

Read More »
Hargreaves Lansdown

Is Hargreaves Lansdown’s keeping up with the cool kids?

The last 18 months have been a period of strong growth for investment platforms and businesses within financial services particularly those that meet the needs of retail clients. Or so we thought because, despite headlines about sharply increased online trading activity and thousands of new accounts being opened, that hasn’t translated into increased profitability at

Read More »
Peter Hargreaves Blue Whale Capital

Peter Hargreaves, Chairman of Blue Whale Capital on investment strategies and the importance of investing in the next generation of fund managers

What do you do when you’ve stepped away from a FTSE 100 listed investment firm valued at around £9 billion you set up and have run for nearly four decades? Evidently, you set up another one. That’s what Peter Hargreaves the co-founder of Hargreaves Lansdown has done with Blue Whale Capital. Sometimes doing these interviews

Read More »

Hargreaves Lansdown FAQs

Yes, we rate Hargreaves Lansdown as one of the safest share dealing accounts in the UK because they are well established, listed on the London Stock Exchange, and regulated by the FCA. Hargreaves Lansdown is also a profitable company with millions of private and corporate customers.

As an FCA-regulated stock broker, if Hargreaves Lansdown were to go bust, client cash on account would be protected by the FSCS scheme. Client investments are held in nominee accounts on CREST and can be transferred to another FCA-regulated investment platform.

Yes, Hargreaves Lansdown is considered one of the more expensive trading apps, as they charge a commission per share deal as opposed to commission-free investing apps like Freetrade, CMC Invest or Dodl, where it is free. Hargreaves Lansdown is also very expensive for holding funds on account as there is no cap on their fund account charge. Whereas, AJ Bell fund fees are capped and Interactive Investor charges a flat monthly subscription.

Hargreaves Lansdown is a public company listed on the London Stock Exchange meaning anyone can buy shares. But only around 25% of HL shares are traded on the LSE as 75% of the company is still owned by the founders Peter Hargreaves, and Stephen Lansdown and employees. You can see the breakdown of Hargreaves Lansdown shareholders in our HL share price performance section.

Yes, Hargreaves Lansdown offers access to a huge range of UK-listed Government and corporate bonds that you can invest in to build an income-generating portfolio. We actually used Hargreaves Lansdown to demonstrate buying Retail Charity bonds when we reviewed them.

No, you cannot buy commodities directly on Hargreaves Lansdown directly, to do that you need a commodities broker. But, you can invest in commodities on HL through a commodity ETF which is listed on the stock exchange like the Legal & General Longer Dated All commodities UCITS ETF (CMFP).

No, you cannot buy fractional shares on Hargreaves Lansdown, you can only buy whole shares, ETFs and units of funds. If you want to invest in small slices of company shares or want to invest in monetary amounts rather than shares you can compare the best brokers for fractional shares investing here.

No, you cannot trade options on Hargreaves Lansdown. I view this as quite a significant disadvantage because options are a great way to hedge your long-term investment portfolio against potential short-term stock market falls. If you want to trade or invest with options you can compare the best options brokers here.

No, you cannot buy or invest in gold directly on Hargreaves Lansdown, to do that you need a gold trading platform. But, you can get exposure to gold and invest in a gold ETF that tracks the price of the gold and can be bought and sold on the Hargreaves Lansdown platform just like shares for example, SPDR Gold Trust, iShares Gold Trust or Aberdeen Standard Physical Gold Shares ETF.

No, you cannot short stocks or go short on the Hargreaves Lansdown platform. But if you think that the Hargreaves Lansdown share price will go down it is possible to short Hargreaves Lansdown shares with a short-selling broker using CFDs, options or financial spread betting. However, if you want to go short the overall stock market to hedge your portfolio held at Hargreaves Lansdown you can buy an inverse ETF (which goes up when the market goes down) like

Absolutely not! Hargreaves Lansdown is a traditional stock brokerage and is most suitable for those investing in the long term. Cryptocurrency is a very high-risk product and not apprapriate to hold alongside ISA or SIPP accounts. Having said that, the SEC has recently approved a Bitcoin ETF, which can be bought and sold on the stock market, so some UK investors may be able to buy cryptocurrency on HL if they pass the sophisticated investor threshold.

Capital at risk
Scroll to Top