Bestinvest Customer Reviews
Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.Our experts have rated Bestinvest across five key areas of our review framework.
- Pricing5.0
- Market Access4.0
- Online Platform3.0
- Customer Service4.5
- Research & Analysis4.5
Pros
- Expert advice
- Lowest comparable costs
- Ready-made portfolios
Cons
- Basic data on platform
- App a bit clunky
- No hedging products
See full expert review
Our verdict
Bestinvest is one of the most established investment platforms in the UK. Bestinvest was founded in 1986 and is now owned by Evelyn Partners (a financial services firm with £52 billion under management). Bestinvest primary offering is low-cost premade portfolios costing as little as 0.2% a year, fund investing and discount UK share dealing.
Is Bestinvest good for investing?
Yes, Bestinvest has combined low-cost online investing and share dealing with personalised expert advice to help clients choose the right investments for their portfolio. A good choice for large long-term investors who want a bit of added value from their broker.
Pricing: Bestinvest scores top marks for their low-cost ready-made portfolios and cheap dealing fees
Market Access: There is a huge range of UK and US shares, bonds and funds to invest in, although they are let down by not offering emerging markets
App & Platform: This could be a lot better, and the app is only a recent addition.
Customer Service: Bestinvest gives excellent personal service, although advice is charged on a flat fee basis
Research & Analysis: There is a really good coverage of funds with their ‘Spot the Dog’ report.
Customer reviews
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 109 reviews
- Excellent59%
- Very good22%
- Basic9%
- Poor8%
- Bad2%
Read customer reviews
Great Service
My kid bro refered me to them, ngl i enjoyed their service.. and the customer support was top notch
Definitely coming back
Excellent support
I have an ISA account with Bestinvest. Since the service was completely overhauled a couple of years ago, it is much improved. In particular, the ability to book a virtual meeting and discuss things with a Coach (at no cost!!!), is incredibly helpful and sets it apart from rivals.
SIPP
Great range of ready-made portfolios to choose from
Easy Investing
I like the simplicity of the platform and the ready made portfolios available.
Great coaching, easy to use, wide choice of ready-made portfolios
I’ve had an account for a couple of years with Bestinvest and particularly like the free financial coaching – there whenever I need it – and the RMPs that are tailored to my risk profile and work well for someone who prefers a hands-off approach to investing.
Great service if you are going to use it to it's full extent
Cost-effective way to get access to investment coaches to discuss the right investment strategy is right for you. The Ready-made Portfolios, particularly the Smart funds, are perfect if you know how much risk/growth you want to target but want to leave the stock-picking to the professionals.
Great coaching service accessible whenever I need it
I have an ISA with Bestinvest
Been with Bestinvest for many years but……
Had my first-ever hiccup with Best in 2024. I was advised to send original documents for shares held in paper form to the Liverpool office for conversion into Crest so that they could be entered into my Investment account. The value was 60K+ and the Postoffice confirmed delivery. I Included a cover letter asking for confirmation e-mail of agreement as to content of the letter (Number of certificates, etc) but received nothing. Rang the 02071899999 number after a while (which seemed to be answered in Liverpool) and was told it had been received and was in process. I asked again for confirmation of what was received, but the lady could not tell me so I asked again for an e-mail confirmation pointing out that I had requested that with the certificates. Nothing was forthcoming so I wrote a complaint which was answered in terms of the length of time such moves took and claiming my envelope was received 4 Nov 24 when the Postoffice showed it was signed for by Eyelyn on 24 Oct 24! I still like Bestinvest
Easy to use
Brilliant, easy to use, efficient, friendly layout
Access to what's going on with your money
Up to date data of your invested money
Leave a review
Capital at risk
Bestinvest Expert Review
For this Bestinvest review, I’ve interviewed the CEO (in the studio and over a lovely lunch at Cobette on Gresham Street) and put some trades and investments on the app and desktop platform.
Worst SIPP Funds Revealed By Provider Bestinvest’s Spot the Dog
Bestinvest has published its Spot the Dog report and it makes for uncomfortable reading for SIPP investors and fund managers alike. The latest Bestinvest Spot the Dog report reveals a rather worrying surge in the amount of assets “locked up” in underperforming investment funds, despite the total number of struggling funds holding steady rather than
Bestinvest wins Best SIPP Provider at the Good Money Guide Awards 2024
Bestinvest won Best SIPP Provider this year because they excel at providing advice and added value for long-term investors. They offer guidance to help individuals decide what to invest in for their retirement, making the process easier and more informed. Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker Guide),
Bestinvest wins Best Junior SIPP at the Good Money Guide Awards 2024
Bestinvest won Best Junior SIPP for the added value they provide, including advice to help parents decide what to invest in for their children’s future Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades
Is Bestinvest’s general investment account any good?
I’d say the best thing about Bestinvest’s GIA is the added value. Market access is a bit limited, but you can get advice on what to invest in as and when you need it (at a cost). Bestinvest’s GIA has recently launched a series of low-cost ready-made portfolios. You can also buy individual shares, funds
How much can you pay into a Bestinvest Junior SIPP each year?
Bestinvest’s Junior SIPP lets you start investing up to £3,600 a year for your children’s retirement. At 18 it turns into a regular SIPP which they can manage themselves (or with your help). One of the key advantages of Bestinvest’s junior SIPP is that you can ask qualified investment experts for advice on what to
Is Bestinvests ISA any good?
Bestinvest offer some of the best interest rates on uninvested cash in a stocks and shares ISA. Current Bestinvest interest rates are over 4%. Bestinvest has combined low-cost online ISA investing and share dealing with personalised expert advice to help clients choose the right investments for their portfolio. A good choice for large long-term investors.
Oliver Plant Head of Bestinvest on how important the right type of advice and guidance is for investors
In our latest interview, we talk to Oliver Plant, head of Bestinvest. As the name suggests we rank Bestinvest as one of the best places to invest and as such they won “Best Added Value Investment Account” in our 2023 awards. They are in fact one of the few stock brokers left in the UK
Bestinvest add IPO access through partnership with PrimaryBid
Digital wealth manager Bestinvest has announced a new partnership which will allow customers of the firm to participate in IPOs and secondary offerings. Bestinvest IPO Investing Bestinvest has announced a new partnership with PrimaryBid which opens up the world of new issues to Bestinvest clients. Bestinvest was founded way back in 1986 so it’s perhaps
How many investment trusts are on Bestinvest?
How many investment trusts are on Bestinvest? Expert RatingThe overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.6.5/10★★★★★★★★★★BasicBased on our expert analysisExpert review by Richard Berry · Last updated 25th September 2024Expert ratingOur expert rating is the average of the areas listed here, each
Can you invest in OEIC on Bestinvest?
Can you invest in OEIC on Bestinvest? Expert RatingThe overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.6.5/10★★★★★★★★★★BasicBased on our expert analysisExpert review by Richard Berry · Last updated 25th September 2024Expert ratingOur expert rating is the average of the areas listed here, each
Is Bestinvest a good platform for buying ETFs?
Is Bestinvest a good platform for buying ETFs? Expert RatingThe overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.6.6/10★★★★★★★★★★BasicBased on our expert analysisExpert review by Richard Berry · Last updated 25th September 2024Expert ratingOur expert rating is the average of the areas listed here,
How are Bestinvest share dealing fees taken?
How are Bestinvest share dealing fees taken? Expert RatingThe overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.6.7/10★★★★★★★★★★BasicBased on our expert analysisExpert review by Richard Berry · Last updated 25th September 2024Expert ratingOur expert rating is the average of the areas listed here, each
Avoid bad funds with Bestinvest’s Spot the Dog list
Avoid bad funds with Bestinvest's Spot the Dog list Expert RatingThe overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.6.6/10★★★★★★★★★★BasicBased on our expert analysisExpert review by Darren Sinden · Last updated 25th September 2024Expert ratingOur expert rating is the average of the areas listed
Can you invest for your children with Bestinvest junior ISA?
Can you invest for your children with Bestinvest junior ISA? Expert RatingThe overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.6.5/10★★★★★★★★★★BasicBased on our expert analysisExpert review by Richard Berry · Last updated 25th September 2024Expert ratingOur expert rating is the average of the areas
Bestinvest wins best added value account at the 2023 Good Money Guide Awards
Bestinvest won best added value account in the GoodMoneyGuide 2023 awards as they are one of the only major investment platforms to offer both advice and guidance. Did you know that one of the worst things about investing online, is having to invest online… This is because investing is a fairly solitary activity. Gone are
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
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