- Experts regard XTB as a solid trading platform, particularly for small-to-medium sized CFD traders, highlighting its competitive spreads and proprietary trading platform. The platform has received accolades for its educational resources, and customer service is emphasised as a top priority, although it is noted that XTB is not based in the UK and lacks direct market access.
- Across 139 user reviews on Good Money Guide, averaging 4.6/5, customers frequently commend the platform’s user-friendly interface, efficient trade execution, and excellent customer service. Many users appreciate the educational resources and the variety of trading options available, while a few express dissatisfaction with specific issues related to compliance and management practices.
XTB Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.- Pricing4.0
- Market Access4.0
- Online Platform4.0
- Customer Service4.0
- Research & Analysis4.0
Pros
- Publically listed
- Mulitple platform choices
- Innovative order types
Cons
- Not UK based
- No DMA
See full expert review
Our verdict
XTB is a CFD and forex broker headquartered in Poland and listed on the Warsaw Stock Exchange (WSE:XTB) valued at over $1bn. XTB was founded in 2003 and offers forex, indices, commodities, ETF and stock CFD trading. XTB has historically used celebrity endorsements to promote it’s brand including Jose Mourinho, Conor McGregor, Joanna Jędrzejczyk and Jiří Procházka.
74% of retail investor accounts lose money when trading CFDs with this provider
Is XTB a good broker?
XTB, are a decent all-round trading platform and a good choice for most small-to-medium sized CFD traders. They are publically listed in Poland and offer, competitive spreads on a fairly wide range of markets.
The key things to focus on when considering trading with XTB are:
- They have their own proprietary trading platform. When I interviewed Omar Arnaout, the XTB CEO Omar Arnout, he said “I’m really proud of our platform and honestly believe it’s one of the best in the market.” Rightly so.
- They really push client education, XTB won “Best Trading Platform Education” in our 2023 awards (although they didn’t show up to collect the trophy, they never do). You can read their Q&A on forex education here.
- Customer service is paramount. Omar said that “first and foremost is the customer service”. I really agree with this as I think it’s important to have a few different trading accounts (diversify, diversify, diversify) and you’ll trade more with the broker that treats you best.
XTB Customer reviews
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 139 reviews
- Excellent77%
- Very good12%
- Basic7%
- Poor2%
- Bad2%
Read customer reviews
Thomas @ 03/12/2021 10:11
Good trading platform, very good indices, great support
Razvan @ 03/12/2021 10:15
The best one-stop-shop on the market
david @ 03/12/2021 10:17
I tried a lot of brokers but XTB has the best support + education. On the other hand platform is sometimes lugging but not a big deal. Great reputation, reviews and regulations will calm you down and I recommend this broker.
Radu @ 03/12/2021 10:19
XTB is really great, their offer is vast and gives answers to every need. Also the xStation5 platform is very intuitive and user friendly making it easy to use and adapt to it.
Maria @ 03/12/2021 10:20
Highly recommended!
Roberto_Francis @ 03/12/2021 10:22
Best support and mobile platform!
Maria @ 03/12/2021 10:23
Highly recommended!
Steve @ 03/12/2021 10:28
Everything is perfect, I am really surprised!
xStation 5 platform is amazing
Zero comissions
Fast deposits and safe withdrawals
Helpful account managers
Negative balance protection
News and live analysis
So many products
Eugen @ 03/12/2021 10:31
Great platform, very good trading conditions.
Eduard @ 03/12/2021 10:32
By far the best customer service out there! Intuitive platform. I have absolutely no complaints.
Ina @ 03/12/2021 10:33
I highly recommend!
Lóránt @ 03/12/2021 10:35
I am very satisfied, they are among the top brokers.
David @ 03/12/2021 10:48
excellent xStation and Customer Support
Alberto @ 03/12/2021 10:54
Best tech, best Trading Platform xStation, best guys and now best fees. Keep on XTB!
Marcos @ 03/12/2021 10:56
XTB are the best broker to invest. Their offer, their attention and the fast and innovative app makes the trading experience to a next level. I would definitely recommend them
Kuba @ 03/12/2021 09:51
xStation5 is really great, 0% commission shares just wow!
thomas @ 03/12/2021 09:40
XTB is a great Broker,they helped me to set up my account and the platform is easy to use. Highly recommended
Giorgio @ 03/10/2021 10:57
Ellis @ 03/10/2021 11:54
I am very happy and satisfied with XTB! Absolutely recommended!
Tayfun @ 03/10/2021 12:12
Excelent customer service and trading platform. Highly recommend them!
Leave a review
74% of retail investor accounts lose money when trading CFDs with this provider
XTB FAQs:
Yes, we rate XTB as a good broker and can recommend it based on their pricing, reputation, customer service, regulator status and platform features.
There is no minimum deposit required to open an account. However, you will need enough funds on account to cover the initial and variation margin of the positions you open.
XTB say it takes one business day to withdraw funds from your account. However, this process may be delayed if you use a different withdrawal/deposit method due to AML regulations.
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
Comments are closed.