XTB ISA Review

XTB Stocks & Shares ISA Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.5/10Excellent

Based on 139 customer reviews and our expert analysis

Visit XTB(opens in a new tab)

74% of retail investor accounts lose money when trading CFDs with this provider

  • Experts rate XTB's Stocks & Shares ISA highly, noting its competitive interest rate of 4.5% on uninvested cash and low account costs as significant advantages. However, they caution that the platform can feel complex and may not suit all investors, particularly due to its inclusion of high-risk CFDs alongside traditional investments.
  • Across 139 user reviews on Good Money Guide, averaging 4.6/5, customers frequently commend the platform's user-friendly app, efficient trading process, and excellent customer service. Many users appreciate the variety of investment options available, while some express concerns about the complexity of the platform and a few negative experiences regarding account management.

Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.9Excellent

Our experts have rated XTB Stocks & Shares ISA across five key areas of our review framework.

  • Pricing4.5
  • Market Access5.0
  • App & Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Low account costs
  • High interest on uninvested cash
  • Innovative app

Cons

  • Also offers high-risk CFDs
  • Complex web platform
  • No funds
See full expert review

Our verdict

XTB's Stocks & Shares ISA is a Flexible Individual Savings Accounts (ISAs), which means that customers who invest through the ISA can withdraw funds and reinvest them without losing their allowance.

Is XTB's Stocks & Shares ISA Any Good?

Yes, XTB has a good ISA, especially now that you can earn so much from your uninvested cash.

ISA Transfers:  Customers can now transfer their existing Stocks and Shares ISA & Cash ISA directly to XTB. However, this can only be done via the app and can take up to 30 days.

Fees: Clients trading over €100,000 (£82,000) or equivalent per month on the platform are charged a 0.2% commission fee, subject to a minimum ticket charge of £10.00. Otherwise, trading on the platform is commission-free.

The platform also carries a FX fee of 0.5% for investments in different currencies and charges a £10 monthly inactivity fee after 12 months of no activity and no cash deposit within the previous 90 days

Market Access: Alongside its Investing Plans, XTB offers forex trading, indices, commodities, ETF and stock CFD trading.

The firm’s Investment Plans allow users to build a personalised portfolio of ETFs aligned with their attitudes towards risk and asset allocation choices. With this service, investors can build new portfolios from scratch and top them up using a pre-defined asset allocation plan.

XTB offers traders some of the best market access, pricing and trading tools including the ability to invest in the long-term alongside their short-term speculation. If you want to knwo more about their ethos, read our interview with XTB chief executive Omar Arnaout who previously emphasised the importance of customer service in defining the company’s proposition.

Interest Rates: XTB's ISA pays 4.5% interest on uninvested funds, which is calculated daily and paid out monthly within five days of the following month. One really good thing about XTBs interest on uninvested cash is that there are no thresholds to get the best interest rates. Some other brokers like eToro and Saxo only give the best rates to clients with more money in their accounts.

Platform & App: The app is great, but the platform has a bit of a trader feel to it, which may put people off a bit as you can buy shares alongside CFDs. I was going to buy some XTB shares as they are publicly listed in Poland, but couldn't, so instead I just put whatever free cash I had into one of their investing plans that lets you invest in everything, the iShares Core MSCI World UCITS.

You can also set up regular investments so that each month you build your portfolio, in the same way you pay for Netflix.

XTB Investing Plans

Customer reviews for XTB

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.6Excellent

Based on 139 reviews

  • Excellent77%
  • Very good12%
  • Basic7%
  • Poor2%
  • Bad2%
Read customer reviews

XTB is the worst company I have ever dealt with.

Greg W ·

AVOID XTB - they are dishonest and poorly managed. I currently have 2 cases pending against them. The first is their complete refusal to comply with GDPR and the second for refusing to transfer my French PEA account to another bank. Both of these incidents are highly illegal and the French authorities are involved. The UK and Polish head offices are aware of the situation and doing nothing to help. AVOID XTB at all costs.

Efficient

Olivia Holt ·

The layout of the app, the low cost, the efficiency of placing a trade, the educational resources.

Reliable

Ellie Nt. ·

The customer service is amazing. I have an account manager that checks in with me. I use them for Stocks, ETFs and my ISAs.

Best Trading platform

Mohamed ·

Best trading platform in term of execution and market updates.

It offers everything I need

Spiros ·

I find the platform easy to use and it has everything you need. I have created my own Investment Plan and I invest in stocks. Not much of a risk taker myself. I have spoken to the account managers a few times too. They are super helpful and there to answer any questions you have. The platform has gotten better over the years and has definitely improved. Overall it offers everything I need.

I like it

Wendy ·

I had a great experience with XTB! The platform is easy to use, and I love the variety of trading options available. Their customer support is fantastic—always quick to help when I have questions. Plus, the educational resources are super helpful for improving my trading skills. Overall, I highly recommend XTB for anyone looking to trade!

Very good CFD broker

Oyedeji Jaiyeola ·

Very good CFD broker

Solid in web browser

Ian Day ·

Solid in web browser

Considerable

Ussumane Sauane ·

Considerable

n/a

Miroslaw Jankowski ·

n/a

Very good, no...

Mark ·

Very good, no requotes

short experience trading CFD's -...

John Pilkington ·

short experience trading CFD's - expensive and confusing

I get a quick response...

Maheshkumar Haria ·

I get a quick response from support

Generally ok

Adel Fouad ·

Generally ok

Bad

Bartlomiej Ogorek ·

Bad

the best investment platform, one-stop...

Razvan Topa ·

the best investment platform, one-stop shop, good for all types of instruments and all types of investments

Waw

Nasira khattab ·

Waw

outstanding, user friendly platform...

jack ·

outstanding, user friendly platform

Great customer support, cheap and...

Alex Butler ·

Great customer support, cheap and easy to use

easy, intuitive, fast , execution...

lucia ·

easy, intuitive, fast , execution time on point

XTB has raised interest rates for UK clients on uninvested cash, offering 4.2% on US Dollars and 2.3% on Euros in both GIAs and ISAs. Interest is earned daily and paid monthly, with no minimum deposit required. Its 4.5% rate on Sterling remains unchanged. XTB says it passes on wholesale bank rates to benefit customers and aims to offer market-leading returns. In addition to attractive cash rates, it offers zero commission on stock and ETF trades up to €100,000 per month. Beyond this, a 0.2% fee applies. Currency conversion costs and investment risks also apply.

Tell us what you think:

Scroll to Top

Subscribe To The Good Money Guide Newsletter

Make more of your money with our guides, analysis, tips and interviews.

We’re committed to your privacy, and you may unsubscribe from these communications at any time with a single click. For more information, check out our privacy policy.