- Experts regard XTB as a solid trading platform, particularly for small-to-medium sized CFD traders, highlighting its competitive spreads and proprietary trading platform. The platform has received accolades for its educational resources, and customer service is emphasised as a top priority, although it is noted that XTB is not based in the UK and lacks direct market access.
- Across 139 user reviews on Good Money Guide, averaging 4.6/5, customers frequently commend the platform’s user-friendly interface, efficient trade execution, and excellent customer service. Many users appreciate the educational resources and the variety of trading options available, while a few express dissatisfaction with specific issues related to compliance and management practices.
XTB Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.- Pricing4.0
- Market Access4.0
- Online Platform4.0
- Customer Service4.0
- Research & Analysis4.0
Pros
- Publically listed
- Mulitple platform choices
- Innovative order types
Cons
- Not UK based
- No DMA
See full expert review
Our verdict
XTB is a CFD and forex broker headquartered in Poland and listed on the Warsaw Stock Exchange (WSE:XTB) valued at over $1bn. XTB was founded in 2003 and offers forex, indices, commodities, ETF and stock CFD trading. XTB has historically used celebrity endorsements to promote it’s brand including Jose Mourinho, Conor McGregor, Joanna Jędrzejczyk and Jiří Procházka.
74% of retail investor accounts lose money when trading CFDs with this provider
Is XTB a good broker?
XTB, are a decent all-round trading platform and a good choice for most small-to-medium sized CFD traders. They are publically listed in Poland and offer, competitive spreads on a fairly wide range of markets.
The key things to focus on when considering trading with XTB are:
- They have their own proprietary trading platform. When I interviewed Omar Arnaout, the XTB CEO Omar Arnout, he said “I’m really proud of our platform and honestly believe it’s one of the best in the market.” Rightly so.
- They really push client education, XTB won “Best Trading Platform Education” in our 2023 awards (although they didn’t show up to collect the trophy, they never do). You can read their Q&A on forex education here.
- Customer service is paramount. Omar said that “first and foremost is the customer service”. I really agree with this as I think it’s important to have a few different trading accounts (diversify, diversify, diversify) and you’ll trade more with the broker that treats you best.
XTB Customer reviews
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 139 reviews
- Excellent77%
- Very good12%
- Basic7%
- Poor2%
- Bad2%
Read customer reviews
Kacper @ 03/16/2021 12:26
Ultimately best broker I have used so far! Great trading app and customer service.
Mark Thomas @ 03/16/2021 08:51
It has taken me some time, but I have finally found a excellent broker, tight spreads, an excellent platform, honourable conduct, a genuine trustworthy broker. A pleasure to do business with.
Edalgar @ 03/16/2021 09:30
Excellent trading platform, great support, very helpful education content and webinars. Fully recommend xtb for starter and professionals.
Paul kavanagh @ 03/16/2021 09:31
Great platform
Never any issues
Good training platform
Informative calendar and news
Teodora @ 03/16/2021 07:05
Trustworthy broker!
Bartosz @ 03/16/2021 08:42
xStation is amazing, videos every morning on YT are helpful and low spreads on derivatives that IÔÇÖm trading also make my life easier.
CHRIS ANDRIANOPOULOS @ 03/16/2021 08:49
Great broker , very simple but also very efficient platform , very low spreads in most accets .
Only negative , i can think , is the high charges in stocks trading , you can’t scalp easily.
Razvan @ 03/16/2021 07:04
The best broker for short, mid and long term investment
Thom @ 03/15/2021 03:47
In love with their platform xStation5. Bit disappointed because they’re not offering crypto anymore. Overall very good feedback.
Luk @ 03/15/2021 03:10
Great plataform , great customer support. Fast withdrawals, great education. One of the best brokers i have tried so far
Lamar @ 03/15/2021 02:49
Awesome easy platform and you could even trade in cryptos.
Definitely my favourite broker.
James @ 03/14/2021 12:22
4 out of 5 because the spread on exotic assets is still too high. I’m sure they can still do more. Definitely recommended.
Gábor Nagy @ 03/12/2021 03:47
low sperad, good webinars and learning materials
safe depo and withdraw
i do recommend, also they haveing the best platfor i have used in my 10 Years of experience 😀
francisco @ 03/12/2021 11:12
They have, in my opinion, the best platform for beginners and pro investors. The customer service & educational content make the difference in my daily trading
Randy @ 03/12/2021 11:57
Verry nice Broker.
Perfect for Newstarter and advanced people!
Maik @ 03/12/2021 11:59
Best Broker
Natalia @ 03/12/2021 12:18
Best platform for trading and also good Customer Service. They answer fast and solving doubts real quick!
Totally recomend them to beginners, and also experiended investors
Jose @ 03/12/2021 01:00
The best broker I know, the platform is simple to use but very complete, the customer service is very good and the trading conditions are excellent.
Matthew @ 03/12/2021 01:44
Adam @ 03/12/2021 10:10
Great platform, very good trading conditions, I welcome education events and materials. I had a positive experience with their customer support.
Leave a review
74% of retail investor accounts lose money when trading CFDs with this provider
XTB FAQs:
Yes, we rate XTB as a good broker and can recommend it based on their pricing, reputation, customer service, regulator status and platform features.
There is no minimum deposit required to open an account. However, you will need enough funds on account to cover the initial and variation margin of the positions you open.
XTB say it takes one business day to withdraw funds from your account. However, this process may be delayed if you use a different withdrawal/deposit method due to AML regulations.
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
Comments are closed.