- Experts regard XTB as a solid trading platform, particularly for small-to-medium sized CFD traders, highlighting its competitive spreads and proprietary trading platform. The platform has received accolades for its educational resources, and customer service is emphasised as a top priority, although it is noted that XTB is not based in the UK and lacks direct market access.
- Across 139 user reviews on Good Money Guide, averaging 4.6/5, customers frequently commend the platform’s user-friendly interface, efficient trade execution, and excellent customer service. Many users appreciate the educational resources and the variety of trading options available, while a few express dissatisfaction with specific issues related to compliance and management practices.
XTB Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.- Pricing4.0
- Market Access4.0
- Online Platform4.0
- Customer Service4.0
- Research & Analysis4.0
Pros
- Publically listed
- Mulitple platform choices
- Innovative order types
Cons
- Not UK based
- No DMA
See full expert review
Our verdict
XTB is a CFD and forex broker headquartered in Poland and listed on the Warsaw Stock Exchange (WSE:XTB) valued at over $1bn. XTB was founded in 2003 and offers forex, indices, commodities, ETF and stock CFD trading. XTB has historically used celebrity endorsements to promote it’s brand including Jose Mourinho, Conor McGregor, Joanna Jędrzejczyk and Jiří Procházka.
74% of retail investor accounts lose money when trading CFDs with this provider
Is XTB a good broker?
XTB, are a decent all-round trading platform and a good choice for most small-to-medium sized CFD traders. They are publically listed in Poland and offer, competitive spreads on a fairly wide range of markets.
The key things to focus on when considering trading with XTB are:
- They have their own proprietary trading platform. When I interviewed Omar Arnaout, the XTB CEO Omar Arnout, he said “I’m really proud of our platform and honestly believe it’s one of the best in the market.” Rightly so.
- They really push client education, XTB won “Best Trading Platform Education” in our 2023 awards (although they didn’t show up to collect the trophy, they never do). You can read their Q&A on forex education here.
- Customer service is paramount. Omar said that “first and foremost is the customer service”. I really agree with this as I think it’s important to have a few different trading accounts (diversify, diversify, diversify) and you’ll trade more with the broker that treats you best.
XTB Customer reviews
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 139 reviews
- Excellent77%
- Very good12%
- Basic7%
- Poor2%
- Bad2%
Read customer reviews
4/5
Pros:
NIL
Cons:
lower prices
3/5
Pros:
It has good academic resources
Cons:
they need add pre and post markets for the stocks market
5/5
Pros:
Excelent plattform
Cons:
Augment the trading instuments, though they have a lot
5/5
Pros:
support
Cons:
mid range stocks
5/5
Andrew @ 04/21/2021 10:34
Serious broker. No one of those pushing you for funding. I’m actually surprised with their onboarding team, very helpful.
Thank you.
Jeff @ 03/25/2021 05:03
Very reliable broker, I’ve recently discovered their xstation mobile, what a gem.
Recommended!
Selcuk KILINC @ 03/21/2021 01:48
I never lost money with XTB. But buy-sell price difference are sometimes too high on some pairs.
Sophie @ 03/19/2021 07:26
I’m not a professional trader, but I’m learning so much with their trading material. Very helpful costumer service, thank you!
Sophie
Mariusz @ 03/18/2021 05:56
A lot of stocks, daily news, 0% fees for etfs. I love it and recommend it.
Tom @ 03/17/2021 08:40
Great trading platform, both desktop/web and mobile. Great uptime and super fast in comparison with other trading platforms.
dorota @ 03/16/2021 10:17
Excelent customer service and trading platform.
kakrzys @ 03/16/2021 10:58
Very satisfied with the broker, good selection of stocks and very trustful.
Mario @ 03/17/2021 04:12
best platforms.
Daily news, support etc. Highly recommend.
Maciek @ 03/17/2021 05:10
Nice app but still Got some missing features. But for me its better then others (using two apps of my banks)
Johan @ 03/17/2021 06:17
Lots of materials to learn from. Great user service. I received a phone call from them and was asked if everything is clear and understandable.
Koray @ 03/16/2021 05:31
Very best broker, and trusted.
Phil Jackson @ 03/16/2021 06:17
Great platform
Superb webinars, Walid Kaudmani and the others really help with my trading.
Waldemar @ 03/16/2021 09:42
Great brokers, xstation5 is easy to use,
Daily news, support etc. Highly recommend.
Chinedu @ 03/16/2021 10:08
Great broker and easy to use platform. Withdrawals are trouble free and the customer service is probably one of the best.
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74% of retail investor accounts lose money when trading CFDs with this provider
XTB FAQs:
Yes, we rate XTB as a good broker and can recommend it based on their pricing, reputation, customer service, regulator status and platform features.
There is no minimum deposit required to open an account. However, you will need enough funds on account to cover the initial and variation margin of the positions you open.
XTB say it takes one business day to withdraw funds from your account. However, this process may be delayed if you use a different withdrawal/deposit method due to AML regulations.
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
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