XTB
4.6
138 Good Money Guide users have given this provider a review rating of 4.6 out of 5 based on their genuine experience.
Excellent
Very good
Average
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XTB Customer Reviews & Expert Rating

  • XTB is highly rated in both expert and user reviews, achieving an impressive average of 4.6/5 from 138 user reviews. Users appreciate the platform’s efficiency, user-friendly interface, and excellent customer service, often highlighting the low costs and quick trade execution as key benefits.
  • Experts commend XTB for its proprietary trading platform and strong focus on client education, noting its competitive spreads and multiple platform choices. However, they point out that it is not UK-based and lacks direct market access (DMA), which could be a consideration for some traders.
  • Users frequently praise the platform for its reliability, educational resources, and responsive customer support. While many express satisfaction with the trading experience and the variety of options available, some raise concerns about slow response times from customer service and occasional issues with account management.

5/5

10th February 2023

Pros:

Platform, fees and customer support

Cons:

product offering

GMG Awards Voter: [118241242380]

5/5

10th February 2023

Pros:

User Friendly platform

Cons:

real stocks

GMG Awards Voter: [118241233441]

5/5

10th February 2023

Pros:

Great and easy to use app

GMG Awards Voter: [118241211884]

5/5

10th February 2023

Pros:

Commisions

GMG Awards Voter: [118241210375]

5/5

10th February 2023

Pros:

Customer support, platform

Cons:

more education

GMG Awards Voter: [118241180762]

5/5

10th February 2023

Pros:

Great mobile apple!

GMG Awards Voter: [118241176987]

5/5

10th February 2023

Pros:

All instruments in one app

Cons:

Offer cryptos

GMG Awards Voter: [118241170075]

5/5

10th February 2023

Pros:

market analysis

GMG Awards Voter: [118241167590]

5/5

10th February 2023

Pros:

Education video, easy to use

GMG Awards Voter: [118241166062]

5/5

10th February 2023

Pros:

Integrated calculator

Cons:

More deposit options

GMG Awards Voter: [118241161616]

5/5

10th February 2023

Pros:

support

GMG Awards Voter: [118241160562]

5/5

10th February 2023

Pros:

PRODUCTS/SERVICES

Cons:

MORE INVESTMENTS

GMG Awards Voter: [118241159030]

3/5

9th February 2023

Pros:

geolocation

Cons:

support is crap

GMG Awards Voter: [118240062409]

2/5

7th February 2023
GMG Awards Voter: [118238473632]

4/5

7th February 2023
GMG Awards Voter: [118238451033]

4/5

5th February 2023
GMG Awards Voter: [118237027614]

2/5

4th February 2023

Pros:

Phone app

GMG Awards Voter: [118236613986]

5/5

3rd February 2023
GMG Awards Voter: [118236100752]

1/5

3rd February 2023
GMG Awards Voter: [118235766731]

4/5

30th January 2023

Pros:

NIL

Cons:

lower prices

GMG Awards Voter: [118231535807]
XTB Review: A Great All Round Trading & Investing Platform
Good Money Guide Recommended 2024

Provider: XTB

Verdict: XTB is a CFD and forex broker headquartered in Poland and listed on the Warsaw Stock Exchange (WSE:XTB) valued at over $1bn.  XTB was founded in 2003 and offers forex, indices, commodities, ETF and stock CFD trading. XTB has historically used celebrity endorsements to promote it’s brand including Jose Mourinho, Conor McGregor, Joanna Jędrzejczyk and Jiří Procházka.
72% of retail investor accounts lose money when trading CFDs with this provider

Is XTB a good broker?

XTB, are a decent all-round trading platform and a good choice for most small-to-medium sized CFD traders. They are publically listed in Poland and offer, competitive spreads on a fairly wide range of markets.

The key things to focus on when considering trading with XTB are:

  1. They have their own proprietary trading platform. When I interviewed Omar Arnaout, the XTB CEO Omar Arnout, he said “I’m really proud of our platform and honestly believe it’s one of the best in the market.” Rightly so.
  2. They really push client education, XTB won “Best Trading Platform Education” in our 2023 awards (although they didn’t show up to collect the trophy, they never do). You can read their Q&A on forex education here.
  3. Customer service is paramount. Omar said that “first and foremost is the customer service”. I really agree with this as I think it’s important to have a few different trading accounts (diversify, diversify, diversify) and you’ll trade more with the broker that treats you best.

Pros

  • Publically listed
  • Mulitple platform choices
  • Innovative order types

Cons

  • Not UK based
  • No DMA
  • Pricing
    (4)
  • Market Access
    (4)
  • Online Platform
    (4)
  • Customer Service
    (4)
  • Research & Analysis
    (4)
Overall
4
Tell us what you think of this provider.

72% of retail investor accounts lose money when trading CFDs with this provider

XTB FAQs:

Yes, we rate XTB as a good broker and can recommend it based on their pricing, reputation, customer service, regulator status and platform features.

Yes. If you are trading through the FCA regulated entity of XTB your funds are protected by the FSCS. However, it’s important to note that XTB offers CFDs which are a high-risk and volatile way to invest and trade the market.

There is no minimum deposit required to open an account. However, you will need enough funds on account to cover the initial and variation margin of the positions you open.

XTB say it takes one business day to withdraw funds from your account. However, this process may be delayed if you use a different withdrawal/deposit method due to AML regulations.

75% of retail investor accounts lose money when trading CFDs with this provider.
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