AJ Bell Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.9/10Very good

Based on 1,104 customer reviews and our expert analysis

  • Experts rate AJ Bell highly as an award-winning investment platform, noting its extensive range of services including share dealing and various investment accounts. They commend its low account costs and strong customer service, while highlighting high charges for phone deals and foreign exchange fees as areas for improvement.
  • Across 1104 user reviews on Good Money Guide, averaging 4.2/5, customers frequently praise the platform’s user-friendliness, responsive customer service, and transparent fee structure. However, some users express concerns about platform stability and the need for app improvements, while many appreciate the simplicity and effectiveness of the investment process.

AJ Bell Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.7Excellent

Our experts have rated AJ Bell across five key areas of our review framework.

  • Pricing4.5
  • Market Access5.0
  • Online Platform & App5.0
  • Customer Service5.0
  • Research & Analysis4.0

Pros

  • Wide range of investments
  • Low account costs
  • Discounts for frequent investors

Cons

  • High charge when you deal over the phone
  • High FX charges below £10k
See full expert review

Our verdict

AJ Bell is an excellent full-service stock broker that offers a wide range of services for investors, including share dealing, fund investing, cash-saving services, and mobile dealing. It also offers a range of accounts including Stocks and Shares ISAs, Lifetime ISAs, Self-Invested Personal Pensions (SIPPs), dealing accounts, and investment accounts for children.

Is AJ Bell good for investing?

AJ Bell is an award-winning, low-cost online investing platform for UK DIY investors. Founded in 1995, AJ Bell has grown to become one of the UK’s leading investment platforms. Today, it has more than 750,000 customers and assets under administration (AUA) of over £120 billion as of October 2026.

AJ Bell Customer reviews

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.2Very good

Based on 1,104 reviews

  • Excellent46%
  • Very good35%
  • Basic15%
  • Poor3%
  • Bad2%
Read customer reviews

Excellent easy to use website,…

John Griffiths ·

Excellent easy to use website, responsive to queries on email

Decent service

Gary ·

Decent service

5/5

GMG Awards Voter: [118255747839] ·

Pros:
It is so flexible, I can spend anywhere.

Cons:
Nothing.

5/5

GMG Awards Voter: [118255646033] ·

3/5

GMG Awards Voter: [118255599314] ·

5/5

GMG Awards Voter: [118255543967] ·

Pros:
n/a

5/5

GMG Awards Voter: [118255424038] ·

Pros:
Great value for money on currency transfers

Cons:
Cut fees further

5/5

GMG Awards Voter: [118255400165] ·

3/5

GMG Awards Voter: [118255259210] ·

Pros:
Wide selection of fund, trusts and shares to invest in

5/5

GMG Awards Voter: [118255217483] ·

Pros:
Convenient

4/5

GMG Awards Voter: [118255146280] ·

Pros:
low cost in transferring money

3/5

GMG Awards Voter: [118254761493] ·

Pros:
Pension

4/5

GMG Awards Voter: [118254518445] ·

3/5

GMG Awards Voter: [118254355485] ·

Cons:
Design

1/5

GMG Awards Voter: [118254281473] ·

Pros:
Great currency service and easy to use App

Cons:
Keep Fees low

4/5

GMG Awards Voter: [118254238324] ·

4/5

GMG Awards Voter: [118254085610] ·

Pros:
Free euro transfer

Cons:
Euro

4/5

GMG Awards Voter: [118254043309] ·

Pros:
Reasonably user friendly

Cons:
Provide more analysis about companies.

5/5

GMG Awards Voter: [118253935148] ·

Pros:
Good exchange rates

Cons:
Prioritise keen rates above all else

4/5

GMG Awards Voter: [118253931548] ·

Pros:
Fees

Cons:
Ease of Use

Leave a review

Your rating

Rate specific areas (optional)
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Customer service

AJ Bell Facts & Figures

⬜ Public Company✔️
👉 Number Active Clients350,000
💰 Minimum Deposit£1
💸 Client Funds£65 billion
📅 Founded1995
Account Types
➡️ General Investment Account
✔️
➡️ SIPP
✔️
➡️ Stocks & Shares ISA
✔️
➡️ Junior ISA
✔️
➡️ Lifetime ISA
✔️
Dealing Costs
➡️ UK Shares
£9.95
➡️ US Stocks
£9.95
➡️ ETFs
£9.95
➡️ Bonds
£9.95
➡️ Funds£1.50

Capital at risk

AJ Bell News

AJ Bell

Is AJ Bell good for index funds?

AJ Bell Index Funds Investing Customer Reviews & Expert RatingThe overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.8.3/10★★★★★★★★★★Very goodBased on 1,104 customer reviews and our expert analysisVisit AJ Bell(opens in a new tab)AJ Bell Index Funds Investing Expert ratingOur expert rating is the

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Interest paying savings accounts

AJ Bell Cash Savings Hub Expert Review & Rating

AJ Bell Cash Savings Customer Reviews & Expert RatingThe overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.8.9/10★★★★★★★★★★Very goodBased on 1,104 customer reviews and our expert analysisVisit AJ Bell(opens in a new tab) Experts rate AJ Bell Cash Savings highly for its competitive interest

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AJ Bell

AJ Bell Shares Rise as Customer Growth and Assets Hit Record Levels

Online investment platform, AJ Bell has made a strong start to its 2026 financial year, underpinned by solid customer growth, record assets, and resilient inflows despite a challenging UK policy backdrop. The company’s shares have risen to 470.20p, up 28.20p (+6.38%) year-to-date, reflecting positive investor sentiment following continued operational momentum. For the three months to

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AJ Bell

Investment platform AJ Bell tops £100 billion in client funds

AJ Bell has announced a milestone year, with platform assets under administration (AUA) rising to £103.3 billion for the year ended 30 September 2025, representing a 19 % increase versus the prior year. The UK investment platform added approximately 102,000 new customers, taking its total to 644,000 — also up 19 %. This growth was

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AJ Bell

Can you invest in OEICs with AJ Bell?

AJ Bell OEIC Investing Customer Reviews & Expert RatingThe overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.8.3/10★★★★★★★★★★Very goodBased on 1,104 customer reviews and our expert analysisVisit AJ Bell(opens in a new tab) Experts rate AJ Bell OEIC Investing highly, noting a low account

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AJ Bell

AJ Bell Investment Trust Investing Review

AJ Bell Investment Trust Investing Customer Reviews & Expert RatingThe overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.8.3/10★★★★★★★★★★Very goodBased on 1,104 customer reviews and our expert analysisVisit AJ Bell(opens in a new tab) Experts rate AJ Bell highly for its extensive access to

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AJ Bell

Is AJ Bell good for ETF investing?

AJ Bell ETF Investing Customer Reviews & Expert RatingThe overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.8.3/10★★★★★★★★★★Very goodBased on 1,104 customer reviews and our expert analysisVisit AJ Bell(opens in a new tab) Experts rate AJ Bell ETF Investing as a low-cost platform with

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US Stocks

How much does it cost to invest internationally with AJ Bell?

AJ Bell’s dealing service lets you buy international shares online quickly and easily in a SIPP, stocks and shares ISA, lifetime ISA or Dealing account, but it is quite expensive. The platform offers dealing in 24 international markets including the US, Canada, Japan, France, Germany, Italy, and Spain. Not all shares in these markets are

Read More »
ISA Offers

Is AJ Bell Stocks & Shares ISA any good?

AJ Bell’s investment ISA is one of the cheapest around, especially for large accounts. A stocks and shares ISA is a tax-efficient investment account in which you can invest up to £20,000 per year. When you invest in a socks and shares ISA, you pay no tax on any capital gains or income from your

Read More »
SIPPs

Is AJ Bell’s SIPP any good?

AJ Bell ’s SIPP is a flexible retirement product that allows you to choose where you invest your pension savings. With this product, you’re in control of how and where your money is invested, and make the decisions that determine how your pension pot performs. You can track your investments online and make changes to

Read More »
AJ Bell Ready-made pension

Is AJ Bell share dealing safe?

AJ Bell Share Dealing Customer Reviews & Expert RatingThe overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.8.4/10★★★★★★★★★★Very goodBased on 1,104 customer reviews and our expert analysisVisit AJ Bell(opens in a new tab) Experts commend AJ Bell Share Dealing as a low-cost platform ideal

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AJ Bell Ready-made pension

AJ Bell Junior ISA (JISA) Review

AJ Bell Junior ISA (JISA) Customer Reviews & Expert RatingThe overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.9.1/10★★★★★★★★★★ExcellentBased on 1,104 customer reviews and our expert analysisVisit AJ Bell(opens in a new tab) Experts commend AJ Bell Junior ISA (JISA) for its competitive fees,

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AJ Bell

AJ Bell Fund Investing Review

AJ Bell Fund Investing Customer Reviews & Expert RatingThe overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.9.2/10★★★★★★★★★★ExcellentBased on 1,104 customer reviews and our expert analysisVisit AJ Bell(opens in a new tab) Experts commend AJ Bell Fund Investing for its extensive selection of over

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Best Investing Account - Good Money Guide Awards Winners 2024

AJ Bell wins Best Investing Account at the Good Money Guide Awards 2024

AJ Bell won Best Investment Account this year because of the broad range of UK and international shares, funds, investment trusts, and the variety of accounts they offer, including SIPPs, ISAs, and General Investment Accounts Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison

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AJ Bell Ready-made pension

Who is AJ Bell?

“The invisible thing called a good name is made up of the breath of numbers that speak well of you.” These worthy words of Lord Edward Wood, Earl of Halifax, apply very well to stockbroker AJ Bell; a company which passed half a million customers this year, as well as the man who gave the

Read More »

AJ Bell increases ESG offering with a sustainable fund of ETFs

ESG and sustainability investing have become ever more popular throughout 2020 no doubt helped by the outperformance of stocks and funds which have high ESG scores. Investment platform AJ Bell has not been deaf to the clamour and has announced the launched a sustainable fund of ETFs, the Responsible Growth fund. What is the AJ

Read More »

AJ Bell FAQs:

AJ Bell is a stockbroker and investment platform that lets you invest in UK and international shares, funds and bonds. They were established in 1995, currently have around 350,000 customers and look after over £65 billion of client assets.

Yes, in our awards survey and analysis of investment accounts AJ Bell is consistently at the top of the customer service rankings. They also provide access to a wide range of investments with low account costs.

Yes, AJ Bell has put together a series of low-cost, easy to use and diverse selectio of investment funds to invest in. AJ Bell funds cover growth markets, responsible investing in sustainable companies and funds that generate income rather than focusing on capital growth. You can also invest based on risk from cautious to adventurous and global growth.

Yes. AJ Bell is regulated by the FCA (Financial Conduct Authority) in the UK and your funds are protected by the FSCS guarantee.

AJ Bell differs from Vanguard in that AJ Bell is a full-service stock broker where you can invest in shares, bonds and funds. Whereas Vanguard in the UK only sells it’s own funds. You cannot invest in individual shares with Vanguard. You can also buy Vanguard shares on the AJ Bell platform.

If you want to buy individual shares you need a stock broker.

Yes, AJ Bell is one of the few investment platforms to offer Lifetime ISAs. To transfer a LISA to AJ Bell, you need to open an account and instruct the transfer.

AJ Bell is a public company listed on the London Stock Exchange with the ticker (LON:AJB), which means anyone can own part of it.

Yes, it is safe to invest with AJ Bell because they are FCA regulated, funds are protected by the FSCS, they are a public company and well established.

Capital at risk

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