AJ Bell ETF Investing Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.3/10Very good

Based on 1,103 customer reviews and our expert analysis

  • Experts commend AJ Bell ETF Investing for its low-cost structure and extensive range of over 1,500 ETFs, highlighting the platform's competitive pricing and user-friendly account types. However, they note a high minimum deposit requirement of £500 and the absence of ETF derivatives as potential drawbacks.
  • Across 1,103 user reviews on Good Money Guide, averaging 4.2/5, customers frequently appreciate the platform's ease of use, reliable customer service, and transparent fee structure. Many users also mention the app's user-friendliness and the efficiency of the investment process, while some express concerns about occasional platform stability issues and the need for improvements in the app's functionality.

Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.1Very good

Our experts have rated AJ Bell ETF Investing across five key areas of our review framework.

  • Pricing4.5
  • Market Access4.0
  • Online Platform4.0
  • Customer Service4.0
  • Research & Analysis4.0

Pros

  • Wide range of ETF account types
  • Low ETF dealing costs
  • Low ETF account costs of 0.25%

Cons

  • High minimum account deposit of £500
  • No ETF derivatives
See full expert review

Our verdict

With AJ Bell you can invest in over 1,500 ETFs as well as use their screener to search for the best ETFs based on price, costs, performance and target market.
Capital at risk

Summary

A low-cost ETF platform listed on the LSE, that can also help you choose what ETFs to invest in.


  • ETFs available: 1,500
  • ETF account charge: 0.25%
  • ETF dealing charge: £5
  • Account types: GIA, ISA, SIPP, JISA, JSIPP

Fees: AJ Bell ETF account fees are capped at £3.50 a month. Dealing costs are £1.50 for funds and £5 for shares but drop to £3.50 where there were 10 or more online share deals in the previous month.

Customer reviews for AJ Bell

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.2Very good

Based on 1,103 reviews

  • Excellent46%
  • Very good35%
  • Basic15%
  • Poor3%
  • Bad2%
Read customer reviews

Good

Thomas Fox ·

Good

relatively

Mark Temple ·

Relatively user-friendly investment app. Still very confusing and tricky to use, for me at least

Reliable

Janine Mills ·

I trust AJBell to look after my pension fund and do what is best for me. They are responsive and thoroughly professional at all times

Helpful

Patricia Chambers ·

Great anti fraud procedures saved me losing money to an impersonator.
Simple to use app

Simple

Allan Buckley ·

Really good company who have transparent fees and have a really friendly client app to trade on. Feel my retirement funds are in good hands

improving

David Ross ·

good website, app needs to catch up

Effortless

Alan Jones ·

Makes investing simple and quick.

Trusted

Patrick Regan ·

They dont do the hard sell. They provide you with information to guide you to your investing choice

Reliable

MARK CLENSHAW ·

Easy to use platform

Great

Mark Glowrey ·

easy to use app and strong customer service

Simple

Jon Graham ·

Makes investing stress free and manageable

User friendly experience

Liam MacDonald ·

Both AJ Bell and Dodl are easy to use and low cost ways to invest.

There is are plentiful options for investing to diversify investment and queries are dealt with promptly.

Would highly recommend for a beginner or experienced investor alike.

Decent service and few headaches

Damian Cannon ·

The best thing about AJ Bell is that generally their platform just works and they don't make any mistakes that cause me difficulties. For a fairly low-cost, execution-only service this is what I need from my investment provider.

Great

Daren ·

We have 4 products with Aj Bell and no issues with anything.

Very reliable platform

Barry ·

I keep my SIPP here & am impressed with the service, their comms & sensible prices.
I have been a customer for +/- 10 years

Easy to navigate and deal, reasonable prices

Ken ·

I've had a SIPP with AJ Bell for several years and have been very pleased with the service. The site is easy to navigate, stocks simple to trade and the costs are reasonable.

Simple and easy to use

John Zachary ·

Very happy with the service. Clean layout and relatively low commission costs.

The best I’ve used

Tom ·

I’ve used a few different options and started with the free trading apps. However, I’ve found AJ Bell to be great since making the switch.

My choice and no regrets

Ashley Payne ·

Very pleased with their service. Good help line with any issues. Lots of guidance and I trust them.

Good

Neil Andrew harrison ·

Good all round communication, services,website

Yes, AJ Bell is an excellent choice for investing in ETFs as they have some of the lowest fees of all the traditional investment platforms like Hargreaves Lansdown and Interactive Investor.

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