Cash ISAs

Moneyfarm Cash ISA Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.3/10Excellent

Based on 249 customer reviews and our expert analysis

  • Good Money Guide experts rate Moneyfarm Cash ISA highly, noting its competitive introductory rate of 3.87% AER for the first year and the flexibility it offers with daily interest calculations and free ISA transfers. However, they caution that the rate drops to 3.57% after the first year and is subject to conditions such as maintaining a minimum balance and limiting withdrawals.
  • Across 249 user reviews on Good Money Guide, averaging 4.3/5, customers frequently commend the competitive interest rates and ease of use of the platform. However, a significant number express frustration with customer service, particularly regarding issues with fund transfers and accountability for errors. Positive feedback highlights the straightforward investment process and helpful staff, while criticisms often focus on misleading information and unexpected fees.

Moneyfarm Cash ISA Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
5.0Excellent

Our experts have rated Moneyfarm Cash ISA across one key area of our review framework.

  • Cash ISA Rating5.0

Pros

  • High interest rate
  • No fees
  • FSCS protection to £120,000

Cons

  • £500 minimum balance
  • Limited withdrawals
  • Variable interest rate
See full expert review

Our verdict

Moneyfarm’s Cash ISA offers a competitive introductory rate and flexible access to tax-free savings. With a boosted first-year return and daily interest, it aims to combine the simplicity of a savings account with the convenience of an investment platform. However, the headline rate comes with several conditions that savers should understand.

How the Moneyfarm Cash ISA Works

Moneyfarm’s Cash ISA allows savers to earn tax-free interest on cash savings, with a current introductory rate of 3.87% AER (variable) in the first year. After 12 months, the rate drops to 3.57% AER (variable).

Interest is calculated daily, and you can deposit up to the £20,000 annual ISA allowance each tax year. Moneyfarm also allows free ISA transfers, so existing Cash ISA balances can be moved into the account without affecting your annual allowance.

Unlike traditional bank savings accounts, Moneyfarm holds customer cash in Qualifying Money Market Funds (QMMFs). These funds invest in short-term, low-risk instruments and are designed to act like cash while generating interest. The rate paid on the account is linked to the yield of these funds, meaning it can change if market rates move.

The account also offers some flexibility, allowing withdrawals when needed without penalties.

What’s the Catch?

The 3.85% headline rate only lasts for the first 12 months, after which the account reverts to 3.55%.

To maintain the boosted rate, savers must keep at least £500 in the account and limit withdrawals to 3 per year. Exceeding this reduces the rate to the lower level.

Finally, because savings are held in money market funds rather than a bank deposit, returns are variable and can change depending on market conditions.

Is Moneyfarm's cash ISA safe?

Yes, the Moneyfarm Cash ISA is FSCS-protected up to £120,000 per eligible person (this is the limit for investments rather than deposits), with cash held via qualifying money market funds managed by regulated institutions. However, because the rate is variable and linked to these funds, returns can change over time.

Customer reviews for Moneyfarm

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.3Very good

Based on 249 reviews

  • Excellent62%
  • Very good19%
  • Basic9%
  • Poor3%
  • Bad7%
What customers like
  • Helpful customer service
  • Good investment performance
  • Straightforward platform
What customers dislike
  • Poor handling of transfers
  • Misleading fees and returns
  • Lack of accountability
Read customer reviews

Excellent all round

Kenneth Johnston ·

Excellent all round

Fantastic and able to get...

Ian hale ·

Fantastic and able to get advice

Fabulous customer support

Ian Hutchinson ·

Fabulous customer support

ok

shobhna s patel ·

ok

Very easy to deal with...

Edwin Derriman ·

Very easy to deal with and the results speak for themselves.

I have found Moneyfarm a...

Kenneth Taylor ·

I have found Moneyfarm a excellent company to invest with.

Informative and very helpful

Farida Keen ·

Informative and very helpful

Excellent

Susan Margaret Hancock ·

Excellent

Easy to use, friendly customer...

James Davies ·

Easy to use, friendly customer service

easy to understand investments

m neilson ·

easy to understand investments

Great app that makes investment...

Colin Stewart ·

Great app that makes investment easy. Also good advice given by telephone with your nominated person at MoneyFarm

More experience with this and...

Ian Buchanan ·

More experience with this and find it comprehensive and user friendly.

5/5

Wayne Beaumont ·

Comprehensive and detailed with plenty...

John Whitney ·

Comprehensive and detailed with plenty of information and analysis.

Daily updates - good service...

Suri Zafari ·

Daily updates - good service with low fees

Modern investment platform

Will Oxley ·

Modern investment platform

The sign of a good...

Andy McCluggage ·

The sign of a good product is when nothing goes wrong and everything seems to take care of itself. That's mostly the case with MoneyFarm. I did one one issue where an investment I made was not showing up in my portfolio and the technical support team were excellent in solving the problem quickly.

Regular updated info

Neil Edwards ·

Regular updated info

Very good at keeping you...

Don Grant ·

Very good at keeping you informed about your investment and the current finacial situation

Simple, reliable and quality

Ben Lambert ·

Simple, reliable and quality

Yes, the Moneyfarm Cash ISA is FSCS-protected up to £120,000 per eligible person (this is the limit for investments rather than deposits), with cash held via qualifying money market funds managed by regulated institutions. However, because the rate is variable and linked to these funds, returns can change over time.

Moneyfarm Cash ISA Alternatives

You can get much better returns if you choose a stocks and shares ISA where your money is invested in the stock market.

Find the perfect stocks and shares ISA for you. Our investment ISA comparison table lets you quickly compare account fees, and show ratings from 1000s of customers.

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