Cash ISAs

Moneyfarm Cash ISA Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.3/10Excellent

Based on 249 customer reviews and our expert analysis

  • Good Money Guide experts rate Moneyfarm Cash ISA highly, noting its competitive introductory rate of 3.87% AER for the first year and the flexibility it offers with daily interest calculations and free ISA transfers. However, they caution that the rate drops to 3.57% after the first year and is subject to conditions such as maintaining a minimum balance and limiting withdrawals.
  • Across 249 user reviews on Good Money Guide, averaging 4.3/5, customers frequently commend the competitive interest rates and ease of use of the platform. However, a significant number express frustration with customer service, particularly regarding issues with fund transfers and accountability for errors. Positive feedback highlights the straightforward investment process and helpful staff, while criticisms often focus on misleading information and unexpected fees.

Moneyfarm Cash ISA Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
5.0Excellent

Our experts have rated Moneyfarm Cash ISA across one key area of our review framework.

  • Cash ISA Rating5.0

Pros

  • High interest rate
  • No fees
  • FSCS protection to £120,000

Cons

  • £500 minimum balance
  • Limited withdrawals
  • Variable interest rate
See full expert review

Our verdict

Moneyfarm’s Cash ISA offers a competitive introductory rate and flexible access to tax-free savings. With a boosted first-year return and daily interest, it aims to combine the simplicity of a savings account with the convenience of an investment platform. However, the headline rate comes with several conditions that savers should understand.

How the Moneyfarm Cash ISA Works

Moneyfarm’s Cash ISA allows savers to earn tax-free interest on cash savings, with a current introductory rate of 3.87% AER (variable) in the first year. After 12 months, the rate drops to 3.57% AER (variable).

Interest is calculated daily, and you can deposit up to the £20,000 annual ISA allowance each tax year. Moneyfarm also allows free ISA transfers, so existing Cash ISA balances can be moved into the account without affecting your annual allowance.

Unlike traditional bank savings accounts, Moneyfarm holds customer cash in Qualifying Money Market Funds (QMMFs). These funds invest in short-term, low-risk instruments and are designed to act like cash while generating interest. The rate paid on the account is linked to the yield of these funds, meaning it can change if market rates move.

The account also offers some flexibility, allowing withdrawals when needed without penalties.

What’s the Catch?

The 3.85% headline rate only lasts for the first 12 months, after which the account reverts to 3.55%.

To maintain the boosted rate, savers must keep at least £500 in the account and limit withdrawals to 3 per year. Exceeding this reduces the rate to the lower level.

Finally, because savings are held in money market funds rather than a bank deposit, returns are variable and can change depending on market conditions.

Is Moneyfarm's cash ISA safe?

Yes, the Moneyfarm Cash ISA is FSCS-protected up to £120,000 per eligible person (this is the limit for investments rather than deposits), with cash held via qualifying money market funds managed by regulated institutions. However, because the rate is variable and linked to these funds, returns can change over time.

Customer reviews for Moneyfarm

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.3Very good

Based on 249 reviews

  • Excellent62%
  • Very good19%
  • Basic9%
  • Poor3%
  • Bad7%
What customers like
  • Helpful customer service
  • Good investment performance
  • Straightforward platform
What customers dislike
  • Poor handling of transfers
  • Misleading fees and returns
  • Lack of accountability
Read customer reviews

very good

Kevin William Henderson ·

very good

The "human touch" when seeking...

Richard SCott ·

The "human touch" when seeking general advice around products & how best to use those products .

?

Gerard Gaskin ·

?

use them on line

Rupert Sean Bellamy ·

use them on line

valid service for letting others...

Giuseppe Trovato ·

valid service for letting others invest for you

Can't fault them for customer...

GEOFFREY ALAN WINSLOW ·

Can't fault them for customer service and investment advice

Outstanding platform for people who...

Jessica Bonnick ·

Outstanding platform for people who are new to investing. You receive a designated investment advisor who manages your portfolio and contacts you when opening your account to discuss your relevant experience of investing and investment goals. The customer service team is also immediately on hand if you need anything with their easy to use and functional app. Very happy I chose Moneyfarm as a new investor.

Very professional and reliable

Lorenzo Dardi ·

Very professional and reliable

Happy to let Moneyfarm invest...

Richard Berrett ·

Happy to let Moneyfarm invest my savings.

Very good returns since 2011

Veronica Houngan ·

Very good returns since 2011

5/5

Philip Anthony Johnson ·

Great customer service app easy...

John Kenny ·

Great customer service app easy to read and find what you want

Very happy with it

Edouard Tatschke ·

Very happy with it

An excellent service provided by...

Julian Brown ·

An excellent service provided by Money farm since I've invested with them

Very easy to register on...

Marilyn Nugent ·

Very easy to register on their website. Comfortable and confident in their advice. Blogs Excellent, easy to read and understand.

Good performance

Adriano Wendler ·

Good performance

Trustworthy, easy to understand, efficient

Derek John Towe ·

Trustworthy, easy to understand, efficient

Easy to use & cost...

Mark Slade ·

Easy to use & cost effective

Really good, easy to use...

Shirin Mahate ·

Really good, easy to use app, good for someone starting off in investments, wish they would produce a detailed CGT report for tax purposes

5/5

Gush verdding ·

Yes, the Moneyfarm Cash ISA is FSCS-protected up to £120,000 per eligible person (this is the limit for investments rather than deposits), with cash held via qualifying money market funds managed by regulated institutions. However, because the rate is variable and linked to these funds, returns can change over time.

Moneyfarm Cash ISA Alternatives

You can get much better returns if you choose a stocks and shares ISA where your money is invested in the stock market.

Find the perfect stocks and shares ISA for you. Our investment ISA comparison table lets you quickly compare account fees, and show ratings from 1000s of customers.

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