GMG Score

8.7/10

Expert Rating

Pricing
Market Access
Online Platform
Customer Service
Research & Analysis

Customer Reviews

3.8
1,774 Good Money Guide users have given this provider a review rating of 3.8 out of 5 based on their genuine experience.

Hargreaves Lansdown Customer Reviews & Expert Review

  • Hargreaves Lansdown is highly rated in both expert and user reviews, boasting an average of 3.8/5 from 1,774 user reviews. Users appreciate the platform’s extensive range of investment options and the quality of customer service, while experts commend its comprehensive research tools and user-friendly interface.
  • Experts highlight Hargreaves Lansdown as a top-tier investment platform, noting its wide array of investment types and accounts, excellent customer service, and high ratings across various criteria, including a total rating of 4.9. However, they caution that it may not be the most cost-effective option for fund investing.
  • Users frequently praise the platform’s intuitive app and responsive customer service, with many noting the ease of use and the variety of investment options available. However, some users express concerns about high fees and the need for improvements in the app’s navigation and overall user experience.

Customer Reviews

3.8
1,774 Good Money Guide users have given this provider a review rating of 3.8 out of 5 based on their genuine experience.
Excellent
Very good
Average
Poor
Terrible

5/5

18th June 2024
Paul Nicoll

Cheaper SIPP Fees than some

18th June 2024

Cheaper SIPP Fees than some

david smith

Good

18th June 2024

Good

Mark Deamer

Helpful customer service. Reasonable charges

17th June 2024

Helpful customer service. Reasonable charges

Susan Kirkland

best for junior isa

16th June 2024

best for junior isa

Akshat Wahal

Comprehensive and proactive

16th June 2024

Comprehensive and proactive

Frederick Ayres

Reliable, but some restrictions on…

15th June 2024

Reliable, but some restrictions on more complex financial products

Grant Fitzner

I wish they would adopt…

15th June 2024

I wish they would adopt the usually accepted method of conducting financial information. I have had, several times, had to seek out an explanation for transctions instead of them being understandable “at a glance”. Otherwise, HL are OK.

Ken Gaskin

OK, don’t have a lot…

15th June 2024

OK, don’t have a lot with them, not keen on their website.

Ivor Duarte

Great LISA and savings provider

15th June 2024

Great LISA and savings provider

Neil Forland-Butten

Good for trading account in…

15th June 2024

Good for trading account in stocks and shares, less so for trading in unit trusts and in an isa.

Ray Ring

Reliable great service and established….

15th June 2024

Reliable great service and established. A platform you can trust

Phillip Fielding

4/5

15th June 2024
Mark Phillips

Good website but expensive

15th June 2024

Good website but expensive

Richard Skinner

fine

15th June 2024

fine

Glenn Carver

Good but fees are far…

15th June 2024

Good but fees are far too high.

Derek Evans

Solid, low cost provider.

15th June 2024

Solid, low cost provider.

Euan Laird

Opaque, not user friendly, hard…

15th June 2024

Opaque, not user friendly, hard to understand reports

Fiona Kay

NA

14th June 2024

NA

Anil Lala

They are not the cheapest…

14th June 2024

They are not the cheapest but v good support

Jeremy Philips

Expert Review & Rating

Hargreaves Lansdown Review: The Waitrose of the investing world
Hargreaves Lansdown

Provider: Hargreaves Lansdown

Verdict: Founded in 1981 Hargreaves Lansdown is one of the largest investment platforms in the UK. They offer investing, savings, ISAs and SIPP account to over 1.8 million clients with 142bn in assets under management.

Is Hargreaves Lansdown a good broker?

Yes, Hargreaves Lansdown is one of our best-rated stock brokers and investment platforms. HL offers access to a huge range of investment types, through a wide range of general and tax-efficient accounts and is suitable for almost all types of investors.

I always think of Hargreaves Lansdown as the Waitrose of the investing world. Yes, it may be a bit pricier sometimes, but I think it’s just a nicer, safer place to shop for stocks.

Pros

  • Wide range of investments and accounts
  • Top-notch customer service
  • Excellent research and analysis

Cons

  • There are cheaper options for fund investing
  • Limited portfolio hedging tools
  • Pricing
    (4.5)
  • Market Access
    (5)
  • Online Platform
    (5)
  • Customer Service
    (5)
  • Research & Analysis
    (5)
Overall
4.9

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Hargreaves Lansdown FAQs

Yes, we rate Hargreaves Lansdown as one of the safest share dealing accounts in the UK because they are well established, listed on the London Stock Exchange, and regulated by the FCA. Hargreaves Lansdown is also a profitable company with millions of private and corporate customers.

As an FCA-regulated stock broker, if Hargreaves Lansdown were to go bust, client cash on account would be protected by the FSCS scheme. Client investments are held in nominee accounts on CREST and can be transferred to another FCA-regulated investment platform.

Yes, Hargreaves Lansdown is considered one of the more expensive trading apps, as they charge a commission per share deal as opposed to commission-free investing apps like Freetrade, CMC Invest or Dodl, where it is free. Hargreaves Lansdown is also very expensive for holding funds on account as there is no cap on their fund account charge. Whereas, AJ Bell fund fees are capped and Interactive Investor charges a flat monthly subscription.

Hargreaves Lansdown is a public company listed on the London Stock Exchange meaning anyone can buy shares. But only around 25% of HL shares are traded on the LSE as 75% of the company is still owned by the founders Peter Hargreaves, and Stephen Lansdown and employees. You can see the breakdown of Hargreaves Lansdown shareholders in our HL share price performance section.

Yes, Hargreaves Lansdown offers access to a huge range of UK-listed Government and corporate bonds that you can invest in to build an income-generating portfolio. We actually used Hargreaves Lansdown to demonstrate buying Retail Charity bonds when we reviewed them.

No, you cannot buy commodities directly on Hargreaves Lansdown directly, to do that you need a commodities broker. But, you can invest in commodities on HL through a commodity ETF which is listed on the stock exchange like the Legal & General Longer Dated All commodities UCITS ETF (CMFP).

No, you cannot buy fractional shares on Hargreaves Lansdown, you can only buy whole shares, ETFs and units of funds. If you want to invest in small slices of company shares or want to invest in monetary amounts rather than shares you can compare the best brokers for fractional shares investing here.

No, you cannot trade options on Hargreaves Lansdown. I view this as quite a significant disadvantage because options are a great way to hedge your long-term investment portfolio against potential short-term stock market falls. If you want to trade or invest with options you can compare the best options brokers here.

No, you cannot buy or invest in gold directly on Hargreaves Lansdown, to do that you need a gold trading platform. But, you can get exposure to gold and invest in a gold ETF that tracks the price of the gold and can be bought and sold on the Hargreaves Lansdown platform just like shares for example, SPDR Gold Trust, iShares Gold Trust or Aberdeen Standard Physical Gold Shares ETF.

No, you cannot short stocks or go short on the Hargreaves Lansdown platform. But if you think that the Hargreaves Lansdown share price will go down it is possible to short Hargreaves Lansdown shares with a short-selling broker using CFDs, options or financial spread betting. However, if you want to go short the overall stock market to hedge your portfolio held at Hargreaves Lansdown you can buy an inverse ETF (which goes up when the market goes down) like

Absolutely not! Hargreaves Lansdown is a traditional stock brokerage and is most suitable for those investing in the long term. Cryptocurrency is a very high-risk product and not apprapriate to hold alongside ISA or SIPP accounts. Having said that, the SEC has recently approved a Bitcoin ETF, which can be bought and sold on the stock market, so some UK investors may be able to buy cryptocurrency on HL if they pass the sophisticated investor threshold.

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