- Experts rate Hargreaves Lansdown highly for its extensive fund options and excellent research capabilities, although they note that the account fees can be relatively high compared to competitors. The platform allows access to over 4,040 funds and offers discounts on ongoing charges, making it appealing for those managing large investments.
- Across 1,779 user reviews on Good Money Guide, averaging 3.8/5, customers frequently commend the user-friendly app and website, as well as the quality of customer service. However, some users express concerns about high fees and occasional difficulties with account management. Positive feedback often highlights the platform's reliability and transparency, while criticisms focus on specific service issues and the need for improved navigation on the website.
Hargreaves Lansdown Fund Investing Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.Our experts have rated Hargreaves Lansdown Fund Investing across five key areas of our review framework.
- Pricing3.5
- Market Access5.0
- Online Platform5.0
- Customer Service5.0
- Research & Analysis5.0
Pros
- Over 4,040 funds
- Excellent fund research
- No charge for buying or selling funds
Cons
- 0.45% account fee* is relatively high
See full expert review
Our verdict
Hargreaves Lansdown lets you invest in over 4,040 funds or choose from HL funds picked by a team of in-house investment experts that manage a range of Multi-Manager funds (fund-of-funds) and HL Select range of equity funds.
Capital at risk.
Is Hargreaves Lansdown good for funds?
Fund investing is where Hargreaves Lansdown gets very expensive. There is no charge for buying and selling funds on Hargreaves Lansdown. Fund accounts are charged at 0.45% for the first £250,000. Then 0.25% up to £1m, 0.1% up to £2m. There is no charge above £2m.
This is quite high compared to AJ Bell's scaled fund fees starting at 0.25% and Interactive Investors' flat account fee of £11.99.
However, because of it's size, Hargreaves Lansdown is able to negotiate Fund discounts where they say their clients save an average of 17% on the ongoing charges figure (OCF), which is the fee charged by the fund manager as opposed to your broker.
OCF fees are rarely capped, so having a discount on the fund charge is even more valuable for people holding large sums in funds.
Hargreaves does have a pretty good research offering for funds alongside their excellent market data portal. HL, as well as offering access to more funds compared to other fund platforms, currently have 72 funds on the Wealth Shortlist for which they provide full research and recommendations. In addition, HL provides research updates on 32 Open-Ended Funds, 38 Investment Trusts, 15 ETFs.
One thing they are particularly good at is flagging funds that are underperforming so investors can switch out of them. This is particularly helpful as in a recent update the also flagged four of their own funds, including; HL Global Bond Fund, HL Emerging Markets Fund, HL Multi-Manager UK Growth Fund and HL Select UK Income Fund and include notes on what they are going to do to improve performance.
Customer reviews for Hargreaves Lansdown
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 1,779 reviews
- Excellent27%
- Very good38%
- Basic24%
- Poor7%
- Bad4%
Read customer reviews
Useful
Helpfull phone support and an easy to use app and website
Excellent
Everything is clearly explained, and the interest rate on the cash isa is very good
Transparent
Clear policies and excellent documentation with reasonable charges in managing ISA savings and SIPP pensions
Reliable
Provides excellent rates with a solid reputation.
hideous experience
just speechless! I created the kids accounts. They changed the primary person on my child's account without telling either parent, locked me out when I Phoned about a login issue, then dictated what I do in my own home and with whom. Never had an experience like that!
Website
Excellent platform for stocks, shares and cash investing.
Class
Amazing customer service
Efficient
Very simple app. Brilliant customer service. Good range of ETFs, which I use for long-term investing. Brilliant Cash ISA also, with great interest rate. Trusted and credible. I trust my money is in a safe place.
Good
Communication
Intuitive
Good, intuitive app. Very responsive customer service.
Excellent
Easy platform to use
Confidence
Easy to use platform, very supportive and excellent telephone service.
fantastic
They listen then execute the right strategy
Accessible
Easy to use and patient/friendly when contacted. 5he brand provides access at all investment skill and money levels.
Great for junior ISA
Provide good junior stocks and shares ISA
Quality
Been with them for years and I have always felt they provide me with the best service for my needs as being retired now , not the force of old but heh ho still looking . Pb
Bereavement Support - Incompetent and Difficult
Where do I start.
Claiming they sent forms when they didn't. Then sent them in an email, but the forms were not attached.
Provided all information requested.
Week later I get an email requesting more information. We are all HL clients but they have made a bad situation so much worse because of their incompetence and awkwardness.
I have NEVER dealt with a more difficult organisation in thise who bereavement process.
They offer good products but I am seriously considering moving my considerable financial invesment away from HL.
Utterly appalled.
Overall good but the app could be easier to use.
One of only a few providers of a JISA where you can pick and manage your investments. Setting up the account was reasonably easy. The app UI is ok but not great. Can only fund the account through a card payment is a little frustrating but not a deal breaker.
Free JISA and app is great
Opened up a JISA on HL due to fees and ease of use. Good stock universe and the app works very well. Got no complaints
Good but room for improvement
HL Junior ISA is okay but their website and app need improvement compared to competitors like InvestEngine and Trading212.
In this review we take a look at if Hargreaves Lansdown is good for fund investing, and how they rate for coverage, pricing and added value.
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
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Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.