AJ Bell wins Best Stocks & Shares ISA at the Good Money Guide Awards 2024

Best Stocks & Shares ISA - Good Money Guide Awards Winners 2024

AJ Bell won Best Stocks and Shares ISA for their broad range of UK and international shares, funds, bonds, and investment trusts, all offered on a low-cost platform.

AJ Bell Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.0/10Excellent

Based on 1,103 customer reviews and our expert analysis

  • Experts commend AJ Bell as an excellent full-service stock broker, highlighting its wide range of investment options and low account costs. They note the platform's strengths in pricing, market access, and customer service, all rated at 5.0/5, while pointing out high charges for phone dealings and foreign exchange fees for smaller transactions as drawbacks.
  • Across 1103 user reviews on Good Money Guide, averaging 4.2/5, customers frequently praise the platform's user-friendly interface, responsive customer service, and transparent fee structure. However, some users express concerns about the app's functionality and occasional platform stability issues, indicating a need for improvement in these areas.

Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.8Excellent

Our experts have rated AJ Bell across five key areas of our review framework.

  • Pricing5.0
  • Market Access5.0
  • Online Platform5.0
  • Customer Service5.0
  • Research & Analysis4.0

Pros

  • Wide range of investments
  • Low account costs
  • Discounts for frequent investors

Cons

  • High charge when you deal over the phone
  • High FX charges below £10k
See full expert review

Our verdict

AJ Bell is an award-winning, low-cost online investing platform for UK DIY investors. Founded in 1995, AJ Bell has grown to become one of the UK’s leading investment platforms. Today, it has more than 488,000 customers and assets under administration (AUA) of over £180 billion as of January 2026.

Is AJ Bell good for investing?

AJ Bell is an excellent full-service stock broker that offers a wide range of services for investors, including share dealing, fund investing, cash-saving services, and mobile dealing. It also offers a range of accounts including Stocks and Shares ISAs, Lifetime ISAs, Self-Invested Personal Pensions (SIPPs), dealing accounts, and investment accounts for children.

Customer reviews

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.2Very good

Based on 1,103 reviews

  • Excellent46%
  • Very good35%
  • Basic15%
  • Poor3%
  • Bad2%
Read customer reviews

Good value for money and...

Carrie Judd ·

Good value for money and app is easy to use

Easy to use

Colin Jex ·

Easy to use

Good reliable and consistant

Andrew coaton ·

Good reliable and consistant

Efficient and good value

Robin McKelvey ·

Efficient and good value

Not as good as IG...

Anne Conboy ·

Not as good as IG but it works

Intuitive, easy to use, good...

Ian Hannah ·

Intuitive, easy to use, good value

concise and efficient

John McRobert ·

concise and efficient

Average

David Ross ·

Average

3/5

Gary Deane ·

5/5

Paul Tilley ·

Good customer service but I...

Ignatius Pinto ·

Good customer service but I like II app more than AJBell

Good platform and info

David Hollely ·

Good platform and info

4/5

John Ginley ·

Efficient service for most of...

Turlough O’Riordan ·

Efficient service for most of my requirements

Very easy to use, good...

Alan Greensill ·

Very easy to use, good research information esp. on Funds

ok

JOSEPH ALLEN RATHBONE ·

ok

Covers most of the investments...

James Charles Edward Kilcawley ·

Covers most of the investments I need

Very good and has customer...

Edward Wal ·

Very good and has customer service in view

Good value

Graham Clarke ·

Good value

Make a good job of...

Mr William Harry Lawler ·

Make a good job of looking after my SIPP and ISAs

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