AJ Bell wins Best Stocks & Shares ISA at the Good Money Guide Awards 2024

Best Stocks & Shares ISA - Good Money Guide Awards Winners 2024

AJ Bell won Best Stocks and Shares ISA for their broad range of UK and international shares, funds, bonds, and investment trusts, all offered on a low-cost platform.

AJ Bell Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.0/10Excellent

Based on 1,103 customer reviews and our expert analysis

  • Experts commend AJ Bell as an excellent full-service stock broker, highlighting its wide range of investment options and low account costs. They note the platform's strengths in pricing, market access, and customer service, all rated at 5.0/5, while pointing out high charges for phone dealings and foreign exchange fees for smaller transactions as drawbacks.
  • Across 1103 user reviews on Good Money Guide, averaging 4.2/5, customers frequently praise the platform's user-friendly interface, responsive customer service, and transparent fee structure. However, some users express concerns about the app's functionality and occasional platform stability issues, indicating a need for improvement in these areas.

Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.8Excellent

Our experts have rated AJ Bell across five key areas of our review framework.

  • Pricing5.0
  • Market Access5.0
  • Online Platform5.0
  • Customer Service5.0
  • Research & Analysis4.0

Pros

  • Wide range of investments
  • Low account costs
  • Discounts for frequent investors

Cons

  • High charge when you deal over the phone
  • High FX charges below £10k
See full expert review

Our verdict

AJ Bell is an award-winning, low-cost online investing platform for UK DIY investors. Founded in 1995, AJ Bell has grown to become one of the UK’s leading investment platforms. Today, it has more than 488,000 customers and assets under administration (AUA) of over £180 billion as of January 2026.

Is AJ Bell good for investing?

AJ Bell is an excellent full-service stock broker that offers a wide range of services for investors, including share dealing, fund investing, cash-saving services, and mobile dealing. It also offers a range of accounts including Stocks and Shares ISAs, Lifetime ISAs, Self-Invested Personal Pensions (SIPPs), dealing accounts, and investment accounts for children.

Customer reviews

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.2Very good

Based on 1,103 reviews

  • Excellent46%
  • Very good35%
  • Basic15%
  • Poor3%
  • Bad2%
Read customer reviews

Only used for IPO

Michael Higginbottom ·

Only used for IPO

Good range of investment via...

Thomas Goddard ·

Good range of investment via the AJ Bell website

Very good

Peter jannece ·

Very good

Note regarding risk assessment good...

Julian Thompson ·

Note regarding risk assessment good indicator advice.

2/5

Dan Caps ·

I don't know much about...

Mrs Duke ·

I don't know much about them as my husband deals with this account

Ok

Ian Brand ·

Ok

New customer but happy enough...

Trevor Curson ·

New customer but happy enough so dar

Reliable easy interface good Analytics...

Phillip Fielding ·

Reliable easy interface good Analytics and reliable service

Does the investment tasks required...

Peter Goosey Rudd ·

Does the investment tasks required well and without any confusion

reasonable costs - administration can...

Mike Beaumont ·

reasonable costs - administration can be poor

AJ Bell is the platform...

Robert Black ·

AJ Bell is the platform my financial advisor used and provides a good service

excellent platform - currency fees...

Mr Alastair Glendenning ·

excellent platform - currency fees let them down

Used for years without problems

David Ridley ·

Used for years without problems

will leave soon

i Gotts ·

will leave soon

Great platform to use, visually...

Neville Jones ·

Great platform to use, visually great, easy to navigate, good support

I find it easy to...

Charles Andrew Ford ·

I find it easy to use and convenient

pleased with the service

Leonard Gee ·

pleased with the service

OK

JOHN LABARTE ·

OK

Really easy to access and...

Colin More ·

Really easy to access and see at a glance how my portfolio is performing or not !!

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