AJ Bell wins Best Stocks & Shares ISA at the Good Money Guide Awards 2024

Best Stocks & Shares ISA - Good Money Guide Awards Winners 2024

AJ Bell won Best Stocks and Shares ISA for their broad range of UK and international shares, funds, bonds, and investment trusts, all offered on a low-cost platform.

AJ Bell Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.0/10Excellent

Based on 1,103 customer reviews and our expert analysis

  • Experts commend AJ Bell as an excellent full-service stock broker, highlighting its wide range of investment options and low account costs. They note the platform's strengths in pricing, market access, and customer service, all rated at 5.0/5, while pointing out high charges for phone dealings and foreign exchange fees for smaller transactions as drawbacks.
  • Across 1103 user reviews on Good Money Guide, averaging 4.2/5, customers frequently praise the platform's user-friendly interface, responsive customer service, and transparent fee structure. However, some users express concerns about the app's functionality and occasional platform stability issues, indicating a need for improvement in these areas.

Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.8Excellent

Our experts have rated AJ Bell across five key areas of our review framework.

  • Pricing5.0
  • Market Access5.0
  • Online Platform5.0
  • Customer Service5.0
  • Research & Analysis4.0

Pros

  • Wide range of investments
  • Low account costs
  • Discounts for frequent investors

Cons

  • High charge when you deal over the phone
  • High FX charges below £10k
See full expert review

Our verdict

AJ Bell is an award-winning, low-cost online investing platform for UK DIY investors. Founded in 1995, AJ Bell has grown to become one of the UK’s leading investment platforms. Today, it has more than 488,000 customers and assets under administration (AUA) of over £180 billion as of January 2026.

Is AJ Bell good for investing?

AJ Bell is an excellent full-service stock broker that offers a wide range of services for investors, including share dealing, fund investing, cash-saving services, and mobile dealing. It also offers a range of accounts including Stocks and Shares ISAs, Lifetime ISAs, Self-Invested Personal Pensions (SIPPs), dealing accounts, and investment accounts for children.

Customer reviews

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.2Very good

Based on 1,103 reviews

  • Excellent46%
  • Very good35%
  • Basic15%
  • Poor3%
  • Bad2%
Read customer reviews

Good choice of investments and...

Andrew Ashworth ·

Good choice of investments and research

Efficient, good value, stable

Brian Morphy ·

Efficient, good value, stable

Excellent value and easy to...

Jonathan Carr ·

Excellent value and easy to use. Good newsletters too

Excellent platform and app, good...

Peter Johnson ·

Excellent platform and app, good value for money

Simple, low cost, stable, reliable,...

Roy Gibson ·

Simple, low cost, stable, reliable, foreign stocks not so good

Excellent platform

Robert Evans ·

Excellent platform

My main provider, reliable and...

Francis Evans ·

My main provider, reliable and good value

Excellent customer service which as...

John Horner ·

Excellent customer service which as a new user has helped me understand how the website works

Adequate

Gary Hurley ·

Adequate

Works well, good value. Use...

Andrew Payne ·

Works well, good value. Use it every day

5/5

Jamie Hunter ·

Transaction fees very good. Support...

Edward Goodwin ·

Transaction fees very good. Support is sometimes a litte slow. Good info on corporate actions sent be email

Really like this platform but...

Gary Towner ·

Really like this platform but would like to see far more research tools to be available to smaller investors

X

Paul robertson ·

X

Good value and works smoothly

David Marsh ·

Good value and works smoothly

Ok

Peter Wyatt ·

Ok

Decent

Stephen Duffy ·

Decent

Very happy, have a range...

John Moore ·

Very happy, have a range of family investment products with the firm

Excellent

Shane Stanley ·

Excellent

Good, straightforward

Andrew James ·

Good, straightforward

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