Cash ISAs

Moneyfarm Cash ISA Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.3/10Excellent

Based on 249 customer reviews and our expert analysis

  • Good Money Guide experts rate Moneyfarm Cash ISA highly, noting its competitive introductory rate of 3.87% AER for the first year and the flexibility it offers with daily interest calculations and free ISA transfers. However, they caution that the rate drops to 3.57% after the first year and is subject to conditions such as maintaining a minimum balance and limiting withdrawals.
  • Across 249 user reviews on Good Money Guide, averaging 4.3/5, customers frequently commend the competitive interest rates and ease of use of the platform. However, a significant number express frustration with customer service, particularly regarding issues with fund transfers and accountability for errors. Positive feedback highlights the straightforward investment process and helpful staff, while criticisms often focus on misleading information and unexpected fees.

Moneyfarm Cash ISA Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
5.0Excellent

Our experts have rated Moneyfarm Cash ISA across one key area of our review framework.

  • Cash ISA Rating5.0

Pros

  • High interest rate
  • No fees
  • FSCS protection to £120,000

Cons

  • £500 minimum balance
  • Limited withdrawals
  • Variable interest rate
See full expert review

Our verdict

Moneyfarm’s Cash ISA offers a competitive introductory rate and flexible access to tax-free savings. With a boosted first-year return and daily interest, it aims to combine the simplicity of a savings account with the convenience of an investment platform. However, the headline rate comes with several conditions that savers should understand.

How the Moneyfarm Cash ISA Works

Moneyfarm’s Cash ISA allows savers to earn tax-free interest on cash savings, with a current introductory rate of 3.87% AER (variable) in the first year. After 12 months, the rate drops to 3.57% AER (variable).

Interest is calculated daily, and you can deposit up to the £20,000 annual ISA allowance each tax year. Moneyfarm also allows free ISA transfers, so existing Cash ISA balances can be moved into the account without affecting your annual allowance.

Unlike traditional bank savings accounts, Moneyfarm holds customer cash in Qualifying Money Market Funds (QMMFs). These funds invest in short-term, low-risk instruments and are designed to act like cash while generating interest. The rate paid on the account is linked to the yield of these funds, meaning it can change if market rates move.

The account also offers some flexibility, allowing withdrawals when needed without penalties.

What’s the Catch?

The 3.85% headline rate only lasts for the first 12 months, after which the account reverts to 3.55%.

To maintain the boosted rate, savers must keep at least £500 in the account and limit withdrawals to 3 per year. Exceeding this reduces the rate to the lower level.

Finally, because savings are held in money market funds rather than a bank deposit, returns are variable and can change depending on market conditions.

Is Moneyfarm's cash ISA safe?

Yes, the Moneyfarm Cash ISA is FSCS-protected up to £120,000 per eligible person (this is the limit for investments rather than deposits), with cash held via qualifying money market funds managed by regulated institutions. However, because the rate is variable and linked to these funds, returns can change over time.

Customer reviews for Moneyfarm

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.3Very good

Based on 249 reviews

  • Excellent62%
  • Very good19%
  • Basic9%
  • Poor3%
  • Bad7%
What customers like
  • Helpful customer service
  • Good investment performance
  • Straightforward platform
What customers dislike
  • Poor handling of transfers
  • Misleading fees and returns
  • Lack of accountability
Read customer reviews

It’s another form of income

Kevin Bark ·

It’s another form of income

Excellent Investment company

Brian Knox ·

Excellent Investment company

very informative and clear platform

benedetta negri da oleggio ·

very informative and clear platform

Easy to use and provide...

Chrissy Hodges ·

Easy to use and provide a good overview

Easy-going

Peter koncek ·

Easy-going

Does what is does well

Malcolm Pearce ·

Does what is does well

Accessible and relatively cheap fees....

James Procter ·

Accessible and relatively cheap fees. Professional in all aspects.

An efficient, proactive organization.

Frank McGinn ·

An efficient, proactive organization.

Great service and app

Lynsey Pritchard ·

Great service and app

Best in class

Angel Serrano Montilla ·

Best in class

n/a

Claudia Fernandes ·

n/a

Faultless experience

Lewis Herdman ·

Faultless experience

Easy and efficient way to...

Janette Sunshine ·

Easy and efficient way to invest with user-friendly app

Moneyfarm is the investment platform...

SAILESH CHAUHAN ·

Moneyfarm is the investment platform that I’ve been with for numerous years I’ve never looked back.

A great experience in starting...

Kevin Westfield ·

A great experience in starting to invest for the first time.

Like the opportunity to talk...

Nigel Moss ·

Like the opportunity to talk to an advisor and they are excellent at keeping in touch. Risk is managed well when you set up an account.

Great return great telephone support...

John Figueriedo ·

Great return great telephone support reasonable fees

Cost effective and good customer...

Brian Hunt ·

Cost effective and good customer support, with the exception of one consultant who has now been replaced. Disinvesting can be cumbersome and the process and time scales should be clearer.

Good communicator and client support

Mauro Baratta ·

Good communicator and client support

Easy to use

Melanie Llewellyn ·

Easy to use

Yes, the Moneyfarm Cash ISA is FSCS-protected up to £120,000 per eligible person (this is the limit for investments rather than deposits), with cash held via qualifying money market funds managed by regulated institutions. However, because the rate is variable and linked to these funds, returns can change over time.

Moneyfarm Cash ISA Alternatives

You can get much better returns if you choose a stocks and shares ISA where your money is invested in the stock market.

Find the perfect stocks and shares ISA for you. Our investment ISA comparison table lets you quickly compare account fees, and show ratings from 1000s of customers.

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