GMG Score

8.7/10

Expert Rating

Pricing
Market Access
Online Platform
Customer Service
Research & Analysis

Customer Reviews

3.8
1,775 Good Money Guide users have given this provider a review rating of 3.8 out of 5 based on their genuine experience.

Hargreaves Lansdown Customer Reviews & Expert Review

  • Experts rate Hargreaves Lansdown highly, noting its extensive range of investment options and accounts, alongside exceptional customer service and research capabilities. However, they point out that there are cheaper alternatives for fund investing and mention a lack of advanced portfolio hedging tools as a limitation.
  • Across 1775 user reviews on Good Money Guide, averaging 3.8/5, users frequently highlight the platform’s ease of use and excellent customer service, particularly praising the intuitive app and responsive support. However, some users express dissatisfaction with high fees and the complexity of the website, while others report negative experiences related to account management and verification processes.

Customer Reviews

3.8
1,775 Good Money Guide users have given this provider a review rating of 3.8 out of 5 based on their genuine experience.
Excellent
Very good
Average
Poor
Terrible

Website outdated and charges high

12th June 2024

Website outdated and charges high

Paul Walton

Good platform, expensive fees

12th June 2024

Good platform, expensive fees

John Peacock

Very good trading and research.

12th June 2024

Very good trading and research.

Yuriy Alexander

Good, but pricey

12th June 2024

Good, but pricey

Aleks Ilic

Works well for me, clear…

12th June 2024

Works well for me, clear information, easy to access

Elizabeth Bray

large reliable service

12th June 2024

large reliable service

Karl Cunningham

Easy navigation

12th June 2024

Easy navigation

Graham Clarke

Staff. Don’t care

12th June 2024

Staff. Don’t care

Nicholas Dunne

Good platform but expensive

12th June 2024

Good platform but expensive

Alistair Stewart

Easy to use good app

12th June 2024

Easy to use good app

Philip Callaghan

User friendly

12th June 2024

User friendly

Joe Astley-Cooper

User-friendly & succinct. A little…

12th June 2024

User-friendly & succinct. A little more expensive. Poor on USA listed stocks

James Andrews

Good information, easy to use,…

12th June 2024

Good information, easy to use, dyor on recommendations though!

Robin Saxby

Poor value

12th June 2024

Poor value

Graham Buckingham

I have been with them…

12th June 2024

I have been with them for 10 years, charges high, service slow, web access and app good.

Peter Ormiston

Good but limited choice

12th June 2024

Good but limited choice

Andrew Ashworth

Good, quite expensive for foreign…

12th June 2024

Good, quite expensive for foreign trades, expensive SIPP charges

Robert Allen

Easy platform to navigate. Customer…

12th June 2024

Easy platform to navigate. Customer support readily available and easy to talk to

Andrew Bardell

Good service but I would…

12th June 2024

Good service but I would like to see a wider range of investments

Richard Croft

Good and easy to…

12th June 2024

Good and easy to use but expensive

Harold Christopher Symonds

Expert Review & Rating

Hargreaves Lansdown Review: The Waitrose of the investing world
Hargreaves Lansdown

Provider: Hargreaves Lansdown

Verdict: Founded in 1981 Hargreaves Lansdown is one of the largest investment platforms in the UK. They offer investing, savings, ISAs and SIPP account to over 1.8 million clients with 142bn in assets under management.

Is Hargreaves Lansdown a good broker?

Yes, Hargreaves Lansdown is one of our best-rated stock brokers and investment platforms. HL offers access to a huge range of investment types, through a wide range of general and tax-efficient accounts and is suitable for almost all types of investors.

I always think of Hargreaves Lansdown as the Waitrose of the investing world. Yes, it may be a bit pricier sometimes, but I think it’s just a nicer, safer place to shop for stocks.

Pros

  • Wide range of investments and accounts
  • Top-notch customer service
  • Excellent research and analysis

Cons

  • There are cheaper options for fund investing
  • Limited portfolio hedging tools
  • Pricing
    (4.5)
  • Market Access
    (5)
  • Online Platform
    (5)
  • Customer Service
    (5)
  • Research & Analysis
    (5)
Overall
4.9

Leave A Review

Tell us what you think of this provider.

Hargreaves Lansdown FAQs

Yes, we rate Hargreaves Lansdown as one of the safest share dealing accounts in the UK because they are well established and regulated by the FCA. Hargreaves Lansdown is also a profitable company with millions of private and corporate customers.

As an FCA-regulated stock broker, if Hargreaves Lansdown were to go bust, client cash on account would be protected by the FSCS scheme. Client investments are held in nominee accounts on CREST and can be transferred to another FCA-regulated investment platform.

Yes, Hargreaves Lansdown is considered one of the more expensive trading apps, as they charge a commission per share deal as opposed to commission-free investing apps like Freetrade, CMC Invest or Dodl, where it is free. Hargreaves Lansdown is also very expensive for holding funds on account as there is no cap on their fund account charge. Whereas, AJ Bell fund fees are capped and Interactive Investor charges a flat monthly subscription.

Hargreaves Lansdown was bought for £5.4 billion in 2024 and is now privately owned by Harp Bidco Limited, following its acquisition and delisting from the London Stock Exchange in March 2025. Harp Bidco is indirectly owned by a consortium comprising CVC Private Equity Funds, Nordic Capital and Platinum Ivy, a wholly owned subsidiary of the Abu Dhabi Investment Authority (ADIA).

Yes, Hargreaves Lansdown offers access to a huge range of UK-listed Government and corporate bonds that you can invest in to build an income-generating portfolio. We actually used Hargreaves Lansdown to demonstrate buying Retail Charity bonds when we reviewed them.

No, you cannot buy commodities directly on Hargreaves Lansdown directly, to do that you need a commodities broker. But, you can invest in commodities on HL through a commodity ETF which is listed on the stock exchange like the Legal & General Longer Dated All commodities UCITS ETF (CMFP).

No, you cannot buy fractional shares on Hargreaves Lansdown, you can only buy whole shares, ETFs and units of funds. If you want to invest in small slices of company shares or want to invest in monetary amounts rather than shares you can compare the best brokers for fractional shares investing here.

No, you cannot trade options on Hargreaves Lansdown. I view this as quite a significant disadvantage because options are a great way to hedge your long-term investment portfolio against potential short-term stock market falls. If you want to trade or invest with options you can compare the best options brokers here.

No, you cannot buy or invest in gold directly on Hargreaves Lansdown, to do that you need a gold trading platform. But, you can get exposure to gold and invest in a gold ETF that tracks the price of the gold and can be bought and sold on the Hargreaves Lansdown platform just like shares for example, SPDR Gold Trust, iShares Gold Trust or Aberdeen Standard Physical Gold Shares ETF.

No, you cannot short stocks or go short on the Hargreaves Lansdown platform. But if you think that the Hargreaves Lansdown share price will go down it is possible to short Hargreaves Lansdown shares with a short-selling broker using CFDs, options or financial spread betting. However, if you want to go short the overall stock market to hedge your portfolio held at Hargreaves Lansdown you can buy an inverse ETF (which goes up when the market goes down) like

No, you cannot buy cryptocurrency directly on Hargreaves Lansdown. However, HL have recently listed a few cryptocurrency ETNs, that allow you to buy baskets of different digital assets managed by professional fund managers.

Read our full HL crypto review here.

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