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Good Money Guide rates Freetrade as a four-star broker as they offer one of the cheapest ways to start investing in the stock market. Market coverage is currently too limited for top marks, but their client base has scored Freetrade very highly in our 2020 customer satisfaction survey. Our 2020 review explains in detail what makes Freetrade stand out from other investment platforms. The Freetrade client satisfaction rankings are taken from our 2020 investment awards which surveyed over 3,200 investors.

Freetrade 2020 Review Client Satisfaction Levels

96% of clients would RECOMMEND Freetrade to a friend96%
95% of clients are satisfied with Freetrade's FEES & COSTS95%
82% of clients are satisfied with Freetrade's MARKET COVERAGE82%
90% of clients are satisfied with Freetrade's ONLINE PLATFORM90%
73% of clients are satisfied with Freetrade's ADVICE SERVICES73%
96% of clients find Freetrade EASY TO USE96%
90% of clients are satisfied with Freetrade's RELIABILITY90%
91% of clients trust Freetrade to safeguard their FUNDS91%
91% of clients are satisfied with Freetrade's CUSTOMER SUPPORT91%
76% of clients are satisfied with Freetrade's EDUCATIONAL MATERIAL76%
79% of clients are satisfied with Freetrade's INVESTING TOOLS79%

About Freetrade

Freetrade is a mobile-only, zero commission stockbroker. The basic Freetrade account is free and you can invest in an investment ISA with FSCS protection in a wide range of UK and US stocks, bonds, gold, ETFs.

Find out more about Freetrade from the man at the top. Here's what Adam Dodds, the founder, and CEO has to say about free stockbroking and investment when we interviewed him.

 

Freetrade User Reviews

Here's what users have to say about them. If you've used them leave a review to vote in our Awards for a chance to win £1,000 in Amazon Vouchers.

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Freetrade
Average rating:  
 105 reviews
by Oliver W on Freetrade
Online Platform (out of 5 stars): 5
Customer Service (out of 5 stars): 5
Fees & Pricing (out of 5 stars): 5

This platform has made it very easy and much cheaper to invest. I like the app and find the community aspect (and forum) really helpful and interesting too. Definitely recommend! Keep it up and keep adding stocks!

by Vladislav Kozub on Freetrade
Online Platform (out of 5 stars): 5
Customer Service (out of 5 stars): 5
Fees & Pricing (out of 5 stars): Gillingham

Great progress considering the amount of resources used! A steady and careful approach, great customer interaction, dedicated team and devoted community.

by Manuela on Freetrade

Best app ever!
I hope Freetrade spread across the world.

by Thomas Williams on Freetrade
Online Platform (out of 5 stars): 5
Customer Service (out of 5 stars): 5
Fees & Pricing (out of 5 stars): 5

After using multiple competitors to invest in, I can truly say I was blown away from Freetrade from my initial download right through to topping up my account.
All instructions were straight forward and visually pleasing, refraining from using jargon to deter people from using the platform. When a slight mishap occurred with regards to send money to my account, there live chat was my first point of call and I got into contact with Vicky a customer service rep straight away. She put my mind at rest as I thought I lost money before I had even started investing it (thinking I'd send it to a wrong account).
The customer service reps responded quickly and got my account sorted immeditately.
I already know that this is going to be revolutionary. A business that looks after it's customers (and treats them like family) is one that does well in this day and age.
Ill happily recommend this to all my friends and family, and people I meet. Keep it up FreeTrade. 👍🏆

by Sam Landsman on Freetrade
Online Platform (out of 5 stars): 5
Customer Service (out of 5 stars): 5
Fees & Pricing (out of 5 stars): 5

Freetrade is making investing accessible by lowering fees to as low as nothing the app is great and constantly getting better whilst taking advice from the community that uses it. Could not recommend enough!

by simone on Freetrade

Freetrade has completely changed the way I invested and save. I've invested using other platforms before but the fees are off-putting. Freetrade's customer service is fantastic and they generally listen to ideas and feedback. I can only see this company getting bigger and even better with time.

by dan on Freetrade
Online Platform (out of 5 stars): 5
Customer Service (out of 5 stars): 5
Fees & Pricing (out of 5 stars): 5

Love it. Great user interface and so easy to buy / sell!

by Graham on Freetrade
Online Platform (out of 5 stars): 5
Customer Service (out of 5 stars): 5
Fees & Pricing (out of 5 stars): 5

Easy to use, free trading platform that opens the door to the everyday person that would otherwise be scared of investing in stocks/shares due to its perceived barriers around know-how, time & cost. Already a great app but can't wait to see this puppy grow with functionality and more share options. The future is bright for Freetrade

by Rob on Freetrade
Online Platform (out of 5 stars): 5
Customer Service (out of 5 stars): 5
Fees & Pricing (out of 5 stars): 5

Tried several platforms before and was always discouraged by the prohibitive fees. Thank you Freetrade for enabling me to build a saving portfolio

by Andrei Muraru on Freetrade
Online Platform (out of 5 stars): 5
Customer Service (out of 5 stars): 5
Fees & Pricing (out of 5 stars): 5

It’s great to finally see a financial company that’s tailoring their roadmap on the customer needs and feedback. While changing literally pennies for their services.

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