XTB
4.6
138 Good Money Guide users have given this provider a review rating of 4.6 out of 5 based on their genuine experience.
Excellent
Very good
Average
Poor
Terrible

XTB Customer Reviews & Expert Rating

  • XTB is highly rated in both expert and user reviews, achieving an impressive average of 4.6/5 from 138 user reviews. Users appreciate the platform’s efficiency, user-friendly interface, and excellent customer service, often highlighting the low costs and quick trade execution as key benefits.
  • Experts commend XTB for its proprietary trading platform and strong focus on client education, noting its competitive spreads and multiple platform choices. However, they point out that it is not UK-based and lacks direct market access (DMA), which could be a consideration for some traders.
  • Users frequently praise the platform for its reliability, educational resources, and responsive customer support. While many express satisfaction with the trading experience and the variety of options available, some raise concerns about slow response times from customer service and occasional issues with account management.

Efficient

26th March 2026

The layout of the app, the low cost, the efficiency of placing a trade, the educational resources.

Olivia Holt

Reliable

26th March 2026

The customer service is amazing. I have an account manager that checks in with me. I use them for Stocks, ETFs and my ISAs.

Ellie Nt.

Best Trading platform

21st October 2024

Best trading platform in term of execution and market updates.

Mohamed

It offers everything I need

21st October 2024

I find the platform easy to use and it has everything you need. I have created my own Investment Plan and I invest in stocks. Not much of a risk taker myself. I have spoken to the account managers a few times too. They are super helpful and there to answer any questions you have. The platform has gotten better over the years and has definitely improved. Overall it offers everything I need.

Spiros
Verified

I like it

21st October 2024

I had a great experience with XTB! The platform is easy to use, and I love the variety of trading options available. Their customer support is fantastic—always quick to help when I have questions. Plus, the educational resources are super helpful for improving my trading skills. Overall, I highly recommend XTB for anyone looking to trade!

Wendy
Verified

Very good CFD broker

20th June 2024

Very good CFD broker

Oyedeji Jaiyeola

Solid in web browser

19th June 2024

Solid in web browser

Ian Day

Considerable

11th June 2024

Considerable

Ussumane Sauane

n/a

7th June 2024

n/a

Miroslaw Jankowski

Very good, no…

29th May 2024

Very good, no requotes

Mark

short experience trading CFD’s -…

25th May 2024

short experience trading CFD’s – expensive and confusing

John Pilkington

I get a quick response…

24th May 2024

I get a quick response from support

Maheshkumar Haria

Generally ok

23rd May 2024

Generally ok

Adel Fouad

Bad

22nd May 2024

Bad

Bartlomiej Ogorek

the best investment platform, one-stop…

20th May 2024

the best investment platform, one-stop shop, good for all types of instruments and all types of investments

Razvan Topa

Waw

20th May 2024

Waw

Nasira khattab

outstanding, user friendly platform…

20th May 2024

outstanding, user friendly platform

jack

Great customer support, cheap and…

20th May 2024

Great customer support, cheap and easy to use

Alex Butler

easy, intuitive, fast , execution…

20th May 2024

easy, intuitive, fast , execution time on point

lucia

0% commission on stocks is…

20th May 2024

0% commission on stocks is great

James M
XTB Review: A Great All Round Trading & Investing Platform
Good Money Guide Recommended 2024

Provider: XTB

Verdict: XTB is a CFD and forex broker headquartered in Poland and listed on the Warsaw Stock Exchange (WSE:XTB) valued at over $1bn.  XTB was founded in 2003 and offers forex, indices, commodities, ETF and stock CFD trading. XTB has historically used celebrity endorsements to promote it’s brand including Jose Mourinho, Conor McGregor, Joanna Jędrzejczyk and Jiří Procházka.
72% of retail investor accounts lose money when trading CFDs with this provider

Is XTB a good broker?

XTB, are a decent all-round trading platform and a good choice for most small-to-medium sized CFD traders. They are publically listed in Poland and offer, competitive spreads on a fairly wide range of markets.

The key things to focus on when considering trading with XTB are:

  1. They have their own proprietary trading platform. When I interviewed Omar Arnaout, the XTB CEO Omar Arnout, he said “I’m really proud of our platform and honestly believe it’s one of the best in the market.” Rightly so.
  2. They really push client education, XTB won “Best Trading Platform Education” in our 2023 awards (although they didn’t show up to collect the trophy, they never do). You can read their Q&A on forex education here.
  3. Customer service is paramount. Omar said that “first and foremost is the customer service”. I really agree with this as I think it’s important to have a few different trading accounts (diversify, diversify, diversify) and you’ll trade more with the broker that treats you best.

Pros

  • Publically listed
  • Mulitple platform choices
  • Innovative order types

Cons

  • Not UK based
  • No DMA
  • Pricing
    (4)
  • Market Access
    (4)
  • Online Platform
    (4)
  • Customer Service
    (4)
  • Research & Analysis
    (4)
Overall
4
Tell us what you think of this provider.

72% of retail investor accounts lose money when trading CFDs with this provider

XTB FAQs:

Yes, we rate XTB as a good broker and can recommend it based on their pricing, reputation, customer service, regulator status and platform features.

Yes. If you are trading through the FCA regulated entity of XTB your funds are protected by the FSCS. However, it’s important to note that XTB offers CFDs which are a high-risk and volatile way to invest and trade the market.

There is no minimum deposit required to open an account. However, you will need enough funds on account to cover the initial and variation margin of the positions you open.

XTB say it takes one business day to withdraw funds from your account. However, this process may be delayed if you use a different withdrawal/deposit method due to AML regulations.

75% of retail investor accounts lose money when trading CFDs with this provider.
Scroll to Top