- TorFX is highly rated in both expert and user reviews on Good Money Guide, boasting an impressive average of 4.9/5 from 4,733 user reviews.
- Experts commend TorFX for its personal service and competitive exchange rates, highlighting its recognition as the “Best Currency Broker” in 2025 and 2024. They note the advantages of using TorFX for larger transactions, particularly for property purchases abroad, while cautioning that it may not be ideal for smaller transfers.
- Users frequently praise the efficiency and reliability of TorFX, noting the excellent customer service and quick transfer processes. Many appreciate the straightforward platform and the personal touch provided by dedicated agents, while some mention the competitive rates and transparency throughout the transaction process.
TorFX Customer Reviews
Tell us what you think of this provider.
Brilliant
Easy to talk to someone on the phone if you need to discuss something.
Very good website for currency transfers once you know what to do.
reliable
money transfers
Efficient
Communication
Customerservice
My goodness, quite a service, I am 94 years old and with the help of my dedicated manager wized my way through the procedure, just so patient and professional.
Supportive
Great rates and excellent personal support. They really made the money transfer process very smooth and simple.
Excellent
Personal service makes transactions easy
Helpful. Understanding
Listens
Explains process clearly
Keeps in contact
Reassuring
Used to transfer large and small amounts.
excellent
communication
Helpful
Good rates, and keeps me up to date
Attentive currency transfers
Currency transfers to US bank account for family member which often seem to hit a problem. My account manager always guides me and monitors every step untill it’s confirmed to arrive. Very good at hand holding!
Efficient
Individually designed currency manager is friendly, very helpful, responsive and very efficient, very easy to use service, great rates
Trustworthy
communicates well. speedy service, clear and easy to understand process.
Effortless
Makes everything very simple and straightforward. Money transfer for any currency is normally at an exceptional exchange rate.
Trusted
Personal friendly advice throughout. Very easy instructions.
Professional
Excellent Customer service
Excellent
Provides a customer service that is second to none.
Excellent
Helps with problems with my bank. Phones me personally and sorts problems out.
Helpful
As soon as I ring im recognised a few questions and there sending money to my family in Australia
Thank you .
HUMAN…
Personal interaction, excellent advice, fast efficient and above all HONEST.
Firstclass
The website is excellent and easy to follow for making currency transfers.
TorFX Expert Review
TorFX Expert Review: Best Currency Broker 2025
Provider: TorFX
Verdict: TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.
Should you send money abroad with TorFX?
TorFX won the Good Money Guide “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.
Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.
TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.
A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.
Pros
- Personal service
- Bank beating exchange rates
- Currency forwards
Cons
- Not great for small transfers
-
Pricing
(4.5)
-
Market Access
(5)
-
Online Platform
(4)
-
Customer Service
(5)
-
Research & Analysis
(5)
Overall
4.7TorFX Facts & Figures
| 💱 Total Currencies | 40 offered |
| 💵 Min Transfer | £100 |
| 💰 Max Transfer | No maximum transfer |
| 🛒 Customers | 325,000+ |
| 🏛️ Founded | 2004 |
| 💱 Transfers | £7.5 billion a year |
| 🏢 HQ | Cornwall, UK |
| ⚖️ Regulated | Yes – Authorised by FCA |
Account Options | |
| 🧍 Personal Transfers | ✔️ |
| 👔 Business Transfers | ✔️ |
| 🗓️Currency Forwards | 24 months |
| 💸 Currency Options | ❌ |
| 🤝 Personal Service | Yes- rated highly |
| 📱 Phone Dealing | Yes – superb service |
| 🌐 Website | Visit TorFX |
TorFX News
TorFX wins People’s Choice Award at the Good Money Guide Awards 2024
TorFX won the People’s Choice award because they received the most individual votes among all providers we cover on the site. Feedback from those votes was overwhelmingly positive. Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career
TorFX Wins Best Currency Forward Contract Provider at the Good Money Guide Awards 2023
TorFX has won the Best Currency Forward Contract Provider at the 2023 Good Money Guide Awards, recognizing their outstanding service and expertise in the foreign exchange industry. This prestigious accolade highlights the dedication of the TorFX team to delivering exceptional solutions for their clients. Our team has worked tirelessly to provide exceptional financial services, and
Nigel Fox, TorFX Managing Director on what it’s like running a currency broker
What do you think makes TorFX stand out above other currency brokers? At TorFX our most unique selling point is our staff. We employ a team of highly-experienced currency experts to provide our customers with an unrivaled level of support and insight. All of our customers are assigned a personal Account Manager to look after
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
