- Good Money Guide experts commend TorFX for its exceptional personal service and competitive bank-beating exchange rates, highlighting its recognition as “Best Personal Currency Broker” in the Good Money Guide 2026 Awards. They note the effectiveness of its currency forwards for locking in rates, while cautioning that it may not be ideal for small transfers.
- Across 4,733 user reviews on Good Money Guide, averaging 5/5, customers consistently praise the efficiency and reliability of TorFX, particularly valuing the personal touch and prompt communication from staff. Many highlight the ease of use and competitive rates, while a few express concerns about the service for smaller transactions.
TorFX Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.- Pricing4.5
- Market Access5.0
- Online Platform4.0
- Customer Service5.0
- Research & Analysis5.0
Pros
- Personal service
- Bank beating exchange rates
- Currency forwards
Cons
- Not great for small transfers
See full expert review
Our verdict
TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.
Is TorFX a good currency broker?
Yes, TorFX won “Best Personal Currency Broker” in the Good Money Guide 2026 Awards and “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.
Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.
Should you send money abroad with TorFX?
TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.
A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.
TorFX Customer reviews
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 4,733 reviews
- Excellent96%
- Very good3%
- Basic0%
- Poor0%
- Bad0%
Read customer reviews
Brilliant
Easy to talk to someone on the phone if you need to discuss something.
Very good website for currency transfers once you know what to do.
reliable
money transfers
Efficient
Communication
Customerservice
My goodness, quite a service, I am 94 years old and with the help of my dedicated manager wized my way through the procedure, just so patient and professional.
Supportive
Great rates and excellent personal support. They really made the money transfer process very smooth and simple.
Excellent
Personal service makes transactions easy
Helpful. Understanding
Listens
Explains process clearly
Keeps in contact
Reassuring
Used to transfer large and small amounts.
excellent
communication
Helpful
Good rates, and keeps me up to date
Attentive currency transfers
Currency transfers to US bank account for family member which often seem to hit a problem. My account manager always guides me and monitors every step untill it’s confirmed to arrive. Very good at hand holding!
Efficient
Individually designed currency manager is friendly, very helpful, responsive and very efficient, very easy to use service, great rates
Trustworthy
communicates well. speedy service, clear and easy to understand process.
Effortless
Makes everything very simple and straightforward. Money transfer for any currency is normally at an exceptional exchange rate.
Trusted
Personal friendly advice throughout. Very easy instructions.
Professional
Excellent Customer service
Excellent
Provides a customer service that is second to none.
Excellent
Helps with problems with my bank. Phones me personally and sorts problems out.
Helpful
As soon as I ring im recognised a few questions and there sending money to my family in Australia
Thank you .
Firstclass
The website is excellent and easy to follow for making currency transfers.
HUMAN…
Personal interaction, excellent advice, fast efficient and above all HONEST.
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Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
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