TorFX Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.7/10Excellent

Based on 4,733 customer reviews and our expert analysis

  • Good Money Guide experts commend TorFX for its exceptional personal service and competitive bank-beating exchange rates, highlighting its recognition as “Best Personal Currency Broker” in the Good Money Guide 2026 Awards. They note the effectiveness of its currency forwards for locking in rates, while cautioning that it may not be ideal for small transfers.
  • Across 4,733 user reviews on Good Money Guide, averaging 5/5, customers consistently praise the efficiency and reliability of TorFX, particularly valuing the personal touch and prompt communication from staff. Many highlight the ease of use and competitive rates, while a few express concerns about the service for smaller transactions.

TorFX Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.7Excellent

Our experts have rated TorFX across five key areas of our review framework.

  • Pricing4.5
  • Market Access5.0
  • Online Platform4.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Personal service
  • Bank beating exchange rates
  • Currency forwards

Cons

  • Not great for small transfers
See full expert review

Our verdict

TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.

Is TorFX a good currency broker?

Yes, TorFX won “Best Personal Currency Broker” in the Good Money Guide 2026 Awards and “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.

Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.

Should you send money abroad with TorFX?

TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.

A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.

TorFX Customer reviews

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
5.0Excellent

Based on 4,733 reviews

  • Excellent96%
  • Very good3%
  • Basic0%
  • Poor0%
  • Bad0%
Read customer reviews

Effective, Efficient

GODFREY John Richard HOOK ·

It does what it says it will do.

Excellent

Nick Holdsworth ·

Excellent customer support

Professional

Nick Patch ·

Always been very helpful with my transfers. Fast service and very good rates.

reliable

stephen walch ·

security and fraud prevention.

Great

John Beattie ·

Always money goes through smoothly.

Reliable

John Corras ·

Delivers on time every time for personal money transfers whilst abroad

friendly

joanne buchan ·

very helpul, friendly and accommodating plus good exchange rates

Efficient

Sue Hilton ·

Makes the process simple

Efficient

Stephen Williams ·

Competitive rates, very responsive and easy to work with

Effective

Patrick Walsh ·

Provides help and support and an effective service. Competitive rate.

Efficient

Kimberley Brooks ·

Provides good rates, ease of service both online and over the phone. Used their services for 7+ years and they trumped other providers we tried to use in our expectations.
We have gone a couple of years without requiring money transfers but we still felt valued when we contacted them, and like our business mattered when we did need their services again. Their online account is so easy to use and to track various currencies.

Fast/Efficient

Janice Tobin ·

Money reaches my account in France faster than any other previous providers I have used over the last 15 years.

Dependable

Kathryn Pool ·

A pleasure to deal with, highly dependable, reliable and efficient.

efficient

Gordon William Smith ·

fast efficient service

honest

TOM GORRY ·

They appointed a personnel manager Aaron Byworth who kept in contact with me from the start to the end of my transactions that I have made transferring euro to euro then converted this to sterling and sent the money to my sterling bank in the UK and Aaron Byworth has helped me through the process making it easier for me to deal with.

proficient

John Murray ·

Provides easy to understand guidance

Excellent service

Graham Higgs ·

Simple but effective transactions.

Efficient

Jackson Richard ·

Reasonable rates for small trades

Good

Philip Wooster ·

Allows you to do tour own transfer online

Reliable

Stephen Jones ·

Staff are always pleasant, civil and helpful people and the process is quick and efficient.

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