GMG Score

9.6/10

Expert Rating

Pricing
Market Access
Online Platform
Customer Service
Research & Analysis

Customer Reviews

4.9
4,733 Good Money Guide users have given this provider a review rating of 4.9 out of 5 based on their genuine experience.

TorFX Customer Reviews & Expert Rating

  • TorFX is highly rated in both expert and user reviews, boasting an impressive average of 4.9/5 from 4,733 user reviews, reflecting exceptional service and reliability.
  • Experts commend TorFX for its personal service and competitive bank-beating exchange rates, highlighting its accolades such as “Best Personal Currency Broker” and “Best Currency Forward Provider.” The platform is noted for its efficiency in handling international transfers, although it may not be ideal for smaller transactions.
  • Users consistently praise TorFX for its outstanding customer service, efficient transfer processes, and competitive rates. Many highlight the ease of use of the platform and the personal touch provided by dedicated agents, while a few express concerns about the service being less suitable for small transfers.

Customer Reviews

4.9
4,733 Good Money Guide users have given this provider a review rating of 4.9 out of 5 based on their genuine experience.
Excellent
Very good
Average
Poor
Terrible

Effective, Efficient

13th May 2026

It does what it says it will do.

GODFREY John Richard HOOK

Excellent

13th May 2026

Excellent customer support

Nick Holdsworth

Professional

13th May 2026

Always been very helpful with my transfers. Fast service and very good rates.

Nick Patch

reliable

13th May 2026

security and fraud prevention.

stephen walch

Great

13th May 2026

Always money goes through smoothly.

John Beattie

Reliable

13th May 2026

Delivers on time every time for personal money transfers whilst abroad

John Corras

friendly

13th May 2026

very helpul, friendly and accommodating plus good exchange rates

joanne buchan

Efficient

13th May 2026

Competitive rates, very responsive and easy to work with

Stephen Williams

Efficient

13th May 2026

Makes the process simple

Sue Hilton

Effective

13th May 2026

Provides help and support and an effective service. Competitive rate.

Patrick Walsh

Fast/Efficient

13th May 2026

Money reaches my account in France faster than any other previous providers I have used over the last 15 years.

Janice Tobin

Efficient

13th May 2026

Provides good rates, ease of service both online and over the phone. Used their services for 7+ years and they trumped other providers we tried to use in our expectations.

We have gone a couple of years without requiring money transfers but we still felt valued when we contacted them, and like our business mattered when we did need their services again. Their online account is so easy to use and to track various currencies.

Kimberley Brooks

Dependable

13th May 2026

A pleasure to deal with, highly dependable, reliable and efficient.

Kathryn Pool

efficient

13th May 2026

fast efficient service

Gordon William Smith

honest

13th May 2026

They appointed a personnel manager Aaron Byworth who kept in contact with me from the start to the end of my transactions that I have made transferring euro to euro then converted this to sterling and sent the money to my sterling bank in the UK and Aaron Byworth has helped me through the process making it easier for me to deal with.

TOM GORRY

proficient

13th May 2026

Provides easy to understand guidance

John Murray

Efficient

13th May 2026

Reasonable rates for small trades

Jackson Richard

Excellent service

13th May 2026

Simple but effective transactions.

Graham Higgs

Good

13th May 2026

Allows you to do tour own transfer online

Philip Wooster

Reliable

13th May 2026

Staff are always pleasant, civil and helpful people and the process is quick and efficient.

Stephen Jones

Expert Review & Rating

TorFX Expert Review & Ratings: Updated 25/06/2026
TorFX Voted Best Personal Currency Broker - Good Money Guide Awards 2026

Provider: TorFX

Verdict: TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.

Is TorFX a good currency broker?

Yes, TorFX won “Best Personal Currency Broker” in the Good Money Guide 2026 Awards and “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.

Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.

Should you send money abroad with TorFX?

TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.

A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.

Pros

  • Personal service
  • Bank beating exchange rates
  • Currency forwards

Cons

  • Not great for small transfers
  • Pricing
    (4.5)
  • Market Access
    (5)
  • Online Platform
    (4)
  • Customer Service
    (5)
  • Research & Analysis
    (5)
Overall
4.7

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