TorFX won the People’s Choice award because they received the most individual votes among all providers we cover on the site. Feedback from those votes was overwhelmingly positive.
- Experts commend TorFX for its exceptional personal service and competitive bank-beating exchange rates, highlighting its recognition as "Best Personal Currency Broker" in the Good Money Guide 2026 Awards. They note the effectiveness of its currency forwards for locking in rates, while cautioning that it may not be ideal for small transfers.
- Across 4,733 user reviews on Good Money Guide, averaging 5/5, customers consistently praise the efficiency and reliability of TorFX, particularly valuing the personal touch and prompt communication from staff. Many highlight the ease of use and competitive rates, while a few express concerns about the service for smaller transactions.
TorFX Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.- Pricing4.5
- Market Access5.0
- Online Platform4.0
- Customer Service5.0
- Research & Analysis5.0
Pros
- Personal service
- Bank beating exchange rates
- Currency forwards
Cons
- Not great for small transfers
See full expert review
Our verdict
TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.
Is TorFX a good currency broker?
Yes, TorFX won "Best Personal Currency Broker" in the Good Money Guide 2026 Awards and "People's Choice" Award for "Best Currency Broker" in 2025 and 2024 for having the most and best reviews from satisfied customers.
Prior to that, TorFX won "Best Currency Forward Provider" in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.
Should you send money abroad with TorFX?
TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.
A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.
TorFX Customer reviews
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 4,733 reviews
- Excellent96%
- Very good3%
- Basic0%
- Poor0%
- Bad0%
Read customer reviews
reliable
Simple and secure transfers.
Simple
Customer service
Responses
Staying in touch when funds are pending...
customer oriented
current exchange rate available instantly and transfers effected within a couple of days
Personal service
Professional personal service at an individual level
Excellent
Excellent service best rates super quick transactions
Excellent
The personal touches.
Good provider
Rates are excellent, Website works really well cannot fault them
Excellent
TorFX are extremely reliable, efficient, helpful, friendly, and they make complicated things incredibly simple.
Efficient
Listens and acts fast ensuring that money reaches quickly
Efficient
Simple to follow process
Excellent
Friendly,good advice, good exchange rates,faultless service.
Trustworthy
The whole process from start to finish is great and very quick, so pleased with Torfx.
Helpful Reliable
Always answer calls or call back promptly by person assigned to my account or if unavailable at the moment another agent who will deal with any transfer I'd like to make so I don't lose out on current exchange rate.
Consistency
Quick, good rates, problem solvers.
Good value, efficient, easy
TorFX does what it says on the tin!
Excellent
Easy to set up - easy to use - great rates
Efficient
Personal contact, very efficient and friendly and very professional.
Excellent - Good rates of exchange, intelligent, good cxustomer services
Excellent exchange rates both for business and for holiday rates. Will bend over backwards to meet client requirements. Very good at understanding what the client wants and how to achieve it. Ergo - Good sound business advice always given.
I use them for exchange and for business payments, usually in Euros, but also for payments in Canadian dollars.
Efficient and responsive
Everything we ask of it
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Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.