- Good Money Guide experts commend TorFX for its exceptional personal service and competitive bank-beating exchange rates, highlighting its recognition as “Best Personal Currency Broker” in the Good Money Guide 2026 Awards. They note the effectiveness of its currency forwards for locking in rates, while cautioning that it may not be ideal for small transfers.
- Across 4,733 user reviews on Good Money Guide, averaging 5/5, customers consistently praise the efficiency and reliability of TorFX, particularly valuing the personal touch and prompt communication from staff. Many highlight the ease of use and competitive rates, while a few express concerns about the service for smaller transactions.
TorFX Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.- Pricing4.5
- Market Access5.0
- Online Platform4.0
- Customer Service5.0
- Research & Analysis5.0
Pros
- Personal service
- Bank beating exchange rates
- Currency forwards
Cons
- Not great for small transfers
See full expert review
Our verdict
TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.
Is TorFX a good currency broker?
Yes, TorFX won “Best Personal Currency Broker” in the Good Money Guide 2026 Awards and “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.
Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.
Should you send money abroad with TorFX?
TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.
A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.
TorFX Customer reviews
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 4,733 reviews
- Excellent96%
- Very good3%
- Basic0%
- Poor0%
- Bad0%
Read customer reviews
Reliable
Communications
Reliable
Helps make the transfer easy, takes time to step thru the process and make sure you are comfortable with what’s happening
Effectiveness
Efficiency
Excellent
Great personal attention and service. Speedy and efficient. Good rates of exchange. They tick every box.
Reliable
Makes helping pleasant, easy and personal
Excellent
Gives great rates
trustworthy
Very good competitive exchange rates and excellent communication throughout the transfer process.
Professional
listens and acts according to customer needs
Efficient
That which I need, ie the efficient conversion to f significant sums of Euros into Sterling.
Honest trustworthy
Does what it says on the label. Very reliable and usually the best rate for the Joe Public
Sensible
They understand the situation and process everything in a way everyone understands.
Unique
Transfers to my French bank account to run my home there. TorFX are fast (near instantaneous) and cheaper than my UK bank. But much more than that they answer my calls without delay, or return them quickly and always cheerfully and helpfully. Super service!
reliable
transfer money overseas
No fuss website
Seamless money transfer from Australia
fast
very good customer service, quick response, do even more that they should do when I forget something
professional
answers all questions quickly and clearly / maintains excellent contact and communications / offers very good competitive rates / all round user friendly – people and website!
Excellent
Easily obtained via email or phone
Personal service
Good rates and personal service
Reliability.
Easy to use and reliable. Information on currency is clear with competitive rates.
value
best value , reliability and speed .
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Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
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