TorFX Customer Reviews
Tell us what you think of this provider.
Excellence
Have been a customer of TorFX for around two years …throughout this time I have found them proactive, positive, willing to serve and providing exceptional customer service. Could not wish for better.
Excellent rates and service
Have used several times for Australia transfers,very efficiently carried out with progress updates at each stage.
Highly recommended.
TorFX – The BEST
I have been a client with TorFX for 12-15 years. I receive my income from the USA, but have lived in Madrid, then to Scotland and now back in Madrid. When I sold our home in Madrid and purchased another home in Scotland, Hannah Wilson was of superb help. I had a difficulty with the solicitor in Scotland who thought the transfer of funds from Madrid to Scotland was going to be straightforward – bank to bank. When the time came and I told him the funds would be coming through TorFX…., Well you would have thought I had just committed a capital crime. What to do? Think no more! Phone Hannah. And yep, Hannah to the rescue, explaining to the solicitor what TorFX did and why and why I was using the service, etc., etc., etc. He was still paranoid but eventually settled down and the funds were promptly send to my bank in Scotland and the home purchased. And then I sold the home and began transferring the GBP to Euros in Madrid. Yep, Hannah now phones me…. “Tom, you’re transferring lots of money in small amounts.” “That’s right, Hannah, because that’s what TorFX allows me to do digitally without going through the TorFX office.” “I understand Tom, but you’re making our IT, security people nervous…. Can you send me the sell agreement on your Scotland home?” “Of course, Hannah. You know where the money is coming from but I also understand the powers to be need proof.” I promptly scanned her more info than she needed and with that, had the green light to keep transferring digitally. Not only that, because of my faithful commitment to TorFX, Hannah secured an exchange rate for me through TorFX that was far superior to any high street institution. She’s absolutely wonderful. Finally, just two more anecdotes. My first wife died in Scotland and I recently married a lovely Spanish lady. I wanted her to be on my TorFX account – Hannah to the rescue to walk me through the paper work and the required documents. Lastly, just last week, I needed to make a small transfer of USD to my GBP account but there was a problem with account names, that nobody could figure out why. For such a small amount of money, Hannah still remained with the situation all day long, unfortunately without success (UK bank’s problem) to be able to make the transfer digitally. So she made it for me via the phone, as if I was transferring hundreds of thousands, when it was only a very small amount. I thanked her profusely, after spending a good part of her day trying to fix the problem along with the IT people. To her, it was nothing, “because that’s what we do, Tom. We serve our clients.” Indeed, Hannah serves well her clients. There’s nobody better!!
Torfx survey
Very good but i had problems with the website for my first transaction. However my account manager sorted it out. There are a number of things that could be improved for online transactions and I found the Faqs and AI help option didn’t help.r
torFX review
Personal account.
An excellent company with very good rates for money transfers
Good rates and good service
I have exchanged money and done transfers abroad many times with Torfix and always found the rates and service Superb. I would reccomend them to everybody.
Excellent service
I use TorFX on a monthly basis and find the easy internet service works very well. Good exchange rates and the money is usually in my foreign bank account if not the same day then the following day.
Best company for transfers and service
I use TFX to send money to family in three countries. They provide best rates, immediate response, quick action and I end up with a satisfactory recipient. I don’t pay any commission or wait for two days like I need to do for transaction thru bank. Staff are courteous. If my allocated agent is not available, others step in to assist. Never had any reason to complain. I consider them an excellent company, the best. I do find it unbelievable that there could be a company so good, amazing , perfect in this day and age . I have tried many, but there is no other like them. Simply excellent, excellent and excellent. Thankyou
Extremely efficient, extremely easy and on top of that friendly!
I regularly transfer my British pension from Natwest bank to my current bank in France, through your services. It’s so easy to do and quick and reliable. Thank you.
Happy customer
I find the speed of transfer and rate of exchange, be it Australian$ or € impressive and after 25 years of transfers with different companies I have settled for some time now with TorFX as the best of them.
Service with a smile
Money transfer. Just transfer the amount you wish to send and in minutes get a rely asking that currency and which account you want it sent to. No further action and the job is done with confirmation and rate achieved.
Great service
Great and easy service for sending money to my son & family in the USA
Smooth
Very professional!
Step by step! Double checks, go extra mile
Torfx give an Excellent service
We transfer money on a monthly basis from England to Germany. The exchange rate is excellent and always get a confirmation our money has been transferred and what the exchange rate was.
We can speak to a member of staff over the phone and easily change our amount sent or ask to send a one off extra payment with no hassle whatsoever.
Brilliant transfers
Torfx is great especially when you have family living on the other side of the world. You can transfer their currency directly into their bank account. Brilliant
Good Transfers
The transfer is quick and uses the best Exchange Rate of the day
V. Competitive fx rates
A really efficient fx service both online and over the phone. Everyone is very helpful.
First Rate Customer Service Company.
I have situations where I require to Transfer Funds Overseas,Whether it be to a Banking Institution or to Other Clients I Deal with for a Variety of Reasons.
TorFX have handled All of this Business on My Behalf and that of my Wife’s with First Class Service & an Extremely Professional Manner through their Dedicated Financial Advisor to Both of Us. Whilst, other Companies may Offer Comparable Financial Products,I Always ensure that provided acceptable Information is set out prior to Proceeding with these Money Transactions- TorFx will Always be my Preferred Company of Choice.
Easy dealings
1st class service
They are brilliant
Ben is always to helpful to us transferring money to Spain
TorFX Expert Review
TorFX Expert Review: Best Currency Broker 2025

Provider: TorFX
Verdict: TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.
Should you send money abroad with TorFX?
TorFX won the Good Money Guide “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.
Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.
TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.
A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.
Pros
- Personal service
- Bank beating exchange rates
- Currency forwards
Cons
- Not great for small transfers
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Pricing
(4.5)
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Market Access
(5)
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Online Platform
(4)
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Customer Service
(5)
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Research & Analysis
(5)
Overall
4.7TorFX Facts & Figures
| 💱 Total Currencies | 40 offered |
| 💵 Min Transfer | £100 |
| 💰 Max Transfer | No maximum transfer |
| 🛒 Customers | 325,000+ |
| 🏛️ Founded | 2004 |
| 💱 Transfers | £7.5 billion a year |
| 🏢 HQ | Cornwall, UK |
| ⚖️ Regulated | Yes – Authorised by FCA |
Account Options | |
| 🧍 Personal Transfers | ✔️ |
| 👔 Business Transfers | ✔️ |
| 🗓️Currency Forwards | 24 months |
| 💸 Currency Options | ❌ |
| 🤝 Personal Service | Yes- rated highly |
| 📱 Phone Dealing | Yes – superb service |
| 🌐 Website | Visit TorFX |
TorFX News

TorFX wins People’s Choice Award at the Good Money Guide Awards 2024
TorFX won the People’s Choice award because they received the most individual votes among all providers we cover on the site. Feedback from those votes was overwhelmingly positive. Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career

TorFX Wins Best Currency Forward Contract Provider at the Good Money Guide Awards 2023
TorFX has won the Best Currency Forward Contract Provider at the 2023 Good Money Guide Awards, recognizing their outstanding service and expertise in the foreign exchange industry. This prestigious accolade highlights the dedication of the TorFX team to delivering exceptional solutions for their clients. Our team has worked tirelessly to provide exceptional financial services, and

Nigel Fox, TorFX Managing Director on what it’s like running a currency broker
What do you think makes TorFX stand out above other currency brokers? At TorFX our most unique selling point is our staff. We employ a team of highly-experienced currency experts to provide our customers with an unrivaled level of support and insight. All of our customers are assigned a personal Account Manager to look after

Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.

