- TorFX is highly rated in both expert and user reviews, boasting an impressive average of 4.9/5 from 4,733 user reviews, reflecting exceptional service and reliability.
- Experts commend TorFX for its personal service and competitive bank-beating exchange rates, highlighting its accolades such as “Best Personal Currency Broker” and “Best Currency Forward Provider.” The platform is noted for its efficiency in handling international transfers, although it may not be ideal for smaller transactions.
- Users consistently praise TorFX for its outstanding customer service, efficient transfer processes, and competitive rates. Many highlight the ease of use of the platform and the personal touch provided by dedicated agents, while a few express concerns about the service being less suitable for small transfers.
Customer Reviews
Effective
Great communication
efficient
Transfers currency abroad effortlessly.
Service
Amazing service and customer care
Excellent
They are very quick to transfer and have better rates than most and do not charge fees. They are excellent and the customer service is exceptional.
Great market knowledge
What doesn’t it do well?
Great
Easy to use app hi
Efficient
Helps guide a customer through a transfer
Excellent
Feel confident dealing with them, & excellent currency transfer rates too
Efficient
Good customer service, friendly and knowledgeable agents, ease of making contact, very prompt currency transfers. I make regular monthly payments from my UK bank to my Spanish bank account and also occasional large transfers.
Consistent
Monthly transfer for personal living expenses whilst in West Indies. Excellent service and easy access by phone.
Helpful
The job!!!!
customer care
Hannah at Tor FX has been very helpful and whilst grieving the loss of my husband and not long after when UK Barclays bank decided to close my account after 30plus years because I emigrated to Australia and no longer had a home in the UK. I still have relatives and friends there and I visit and spend money there. Hannahs assistance and being able to transfer money over to Australia has been a gem. I also transfer share dividends and bonds.
Service oriented
Provide an easy to use platform to exchange currencies and transfer these to almost any account on the planet.
Excellent
Transfer money from one bank to another.
Excellent
Is professional, helpful, patient
Efficient
Courteous, attentive, humorous, in sync with the views and needs of the client and keeps in touch every step of the way.
Efficient
Quick replies, works 7 days a week, provides the best service, saves us exorbitant bank fees
reliable
Very good website and helpful human back up on the rare occasion I needed it human back up
Comprehensive
Simple to use website. Good transfer rates. Excellent assistance when I needed it.
Efficient service
Competitive rates, easy to transfer, easy to set a target rate, quick and efficient service. Can all be done easily on line.
Expert Review & Rating
TorFX Expert Review & Ratings: Updated 25/06/2026
Provider: TorFX
Verdict: TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.
Is TorFX a good currency broker?
Yes, TorFX won “Best Personal Currency Broker” in the Good Money Guide 2026 Awards and “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.
Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.
Should you send money abroad with TorFX?
TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.
A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.
Pros
- Personal service
- Bank beating exchange rates
- Currency forwards
Cons
- Not great for small transfers
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Pricing
(4.5)
-
Market Access
(5)
-
Online Platform
(4)
-
Customer Service
(5)
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Research & Analysis
(5)
Overall
4.7Leave A Review
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Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
