TorFX Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.7/10Excellent

Based on 4,733 customer reviews and our expert analysis

  • Good Money Guide experts commend TorFX for its exceptional personal service and competitive bank-beating exchange rates, highlighting its recognition as “Best Personal Currency Broker” in the Good Money Guide 2026 Awards. They note the effectiveness of its currency forwards for locking in rates, while cautioning that it may not be ideal for small transfers.
  • Across 4,733 user reviews on Good Money Guide, averaging 5/5, customers consistently praise the efficiency and reliability of TorFX, particularly valuing the personal touch and prompt communication from staff. Many highlight the ease of use and competitive rates, while a few express concerns about the service for smaller transactions.

TorFX Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.7Excellent

Our experts have rated TorFX across five key areas of our review framework.

  • Pricing4.5
  • Market Access5.0
  • Online Platform4.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Personal service
  • Bank beating exchange rates
  • Currency forwards

Cons

  • Not great for small transfers
See full expert review

Our verdict

TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.

Is TorFX a good currency broker?

Yes, TorFX won “Best Personal Currency Broker” in the Good Money Guide 2026 Awards and “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.

Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.

Should you send money abroad with TorFX?

TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.

A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.

TorFX Customer reviews

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
5.0Excellent

Based on 4,733 reviews

  • Excellent96%
  • Very good3%
  • Basic0%
  • Poor0%
  • Bad0%
Read customer reviews

EXCELLENT

Jeffrey Neil Worley ·

I send personal money amounts to my family in Singapore 🇸🇬 their app is so easy to use competitive transfer rates great communication and tracking of funds

fair

John Clearie ·

Smooth, problem-free money transfers.

Efficient

Douglas McCreadie ·

This provider performs quickly and effectively the transfers asked for – and also has human back up in the case of any issues arising. This latter point is most important

Professional

Julie Hall ·

I have my own personal contact who knows the market. I feel they are professional and trustworthy.

Efficient

Philip Brooks ·

Friendly advice and the trade is always done smoothly and efficiently

Professional

Jean Wengradt ·

Easy to use.

Communication

Elizabeth Karaskov ·

Excellent customer service. It’s a real pleasure these days to be able to talk to a real person and receive personal attention from a company.

Customer orientated

I H ·

Greate service, quick, reliable and good value transactions

Excellent

Heather Hasell ·

Transfers are easy. Any queries are dealt with promptly.

Professional

Fiona Cragg ·

Easy online transfers which are dealt with timeously and professionally. No delays with fast turn around.

reliable

RL Strathdee ·

communication

Excellent

C.Flint Flint ·

Money exchange Foreign transfers

Excellent

P k ·

Friendly service form a real a person on the telephone.
Good, efficient responses to emails requests.

Efficient

Dido Powell ·

Clear explanation of process
Quick implementation of transaction.

Efficient

Dianne Braiden ·

My contact was helpful, gave some good advice and my transactions were done without fuss and in a timely manner. I used the company for small personal currency transfers to/from Spain/UK

Trustworthy

Leonard Bell ·

Have used torfx for several years now and really good value and extremey helpful

Comunication

Philomena Price Philomena ·

Deals with you personally

HONEST

George Aristidou ·

Currency exchange made simple, excellent service and market leading exchange rates.

Effective

Henry Kennedy-skipton ·

Gets good rates and is pro active, what I need.

Convenient

Gareth Davies ·

Very quick transfer to my overseas bank account.

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