TorFX Customer Reviews
Tell us what you think of this provider.
Excellence service
Great way to send money to my son who lives abroad. Any contact with them the staff have always been very helpful and polite. Would highly recommend TorFx
Excellent – easy – smooth!
TorfX are simply the best easiest way to send money abroad!
Exchange and transfer
I have been using TorFX for almost ten years now, I transfer from my home account and then the will exchange for Canadian funds and send to my bank in Canada. I am very pleased with the company, they are reliable and handle the transfers in a timely fashion. I would recommend them to any of my friends requiring this kind of service.
Good to do business with
I’ve used this company several times whilst transferring euros back to the UK from property sales.
Always had good advice from a friendy advisor, and of course had very competitive rates.
A 20 years client and still with them!
I have been a client for 20 years without any problems, a couple of hiccups that torfx sorted quickly and efficiently without any trouble to myself. I get daily emails detailing information and currency expectations applicable to myself.
I highly recommend torfx and recommend using their wallet account.
Does what it says on the website.
A company that can be trusted to progress your money transfer quickly and efficiently using highly competitive exchange rates.
Confidence
I used to live in the UK and so receive a UK Pension. It used to be problematic, getting it sent to me here in NZ. Once I started using TorFX though, no longer. Each Month, instead of dreading the process of transfer, I know that the TorFX process is quick, easy and safe. Also the Website is well set up, with logical steps to go through. In short, Currency Transfer is a breeze and I am confident that I am getting a good Rate too.
TorFX is definitely the best
I have used TorFX regularly for many years. They provide the best rates, no charge and money transferred immediately I’ve paid in. It is always easy to speak to someone if necessary and I have never had a problem with their service.
Exceptional Service from Hannah Wilson at TorFX
I had an outstanding experience with TorFX, and I want to give a special mention to Hannah Wilson for her exceptional service. From start to finish, she was professional, knowledgeable, and incredibly responsive. She took the time to understand my needs, provided clear guidance, and ensured a seamless and stress-free transfer process.
Hannah’s friendly and proactive approach made all the difference. She went above and beyond to secure the best rates and kept me updated at every stage, making the entire process smooth and efficient. It’s rare to find such dedicated customer service, and I truly appreciate her efforts.
If you’re looking for a reliable and hassle-free currency transfer service, I highly recommend TorFX, and I can’t thank Hannah enough for her fantastic support!
I’ve traded with a handful of FOREX brokers over the decades, but TorFX is easily the best!
I’ve experienced work across three continents from the late 80s to the present day, and also lived through a lot of changes in the financial landscape. What impresses me most about TorFX is their knowledgeable approach to matters, especially with the increasingly complex compliance issues (bumping post 9/11, and again with today’s rising geopolitical & ‘cybersecurity’ threats) that transferring money can engender. I’m grateful to my account manager at TorFX for his phenomenal responsiveness, and also to the back-office team who smoothly accomplish transactions with sustained levels of accuracy and speed I’ve never seen before. I really wonder why I put up with lesser levels of service, and even occasional incompetence from one or two other firms for so long – but not any more!
They are very efficient and allow to book a rate which is wonderful.
I always change USD to GBP
Customer Service
TorFX Agents are always there when you need them and easy to deal with them.
Good customer service is a prerequist to achieving high efficiency in any organisation and this is obviously recognised by TorFX management
Another exceptional year for TorFX
Thank you for your support in making money transfer easy.
Personal service every time
I have a straight exchange account with TorFx which is now 12 years old. We enjoy a personal service by telephone from SA to Jamie Walsh whenever we need service
Great platform, competitive rates, reliable service
I’ve been using TorFX for a few years now as I have family members in different parts of the world. There are a few ways to exchange – by phone with your account manager or online, and they also have a great app which is very easy to use, you can pre-set your payee details, keep some currency in your account wallet, and you can keep track of exchange rates and send money on the app at the right time in an instant. My account manager Hannah explained everything very clearly to me initially and I’ve been using the app a number of times already.
Excellent service
Currency transfers over the phone are always professionally dealt with. I would recommend TorFX without hesitation.
With three of my family living overseas, TorFX have proved to be invaluable in providing easy money transfers to three different continents to cover birthday and Christmas gifts amongst other things.
I can reach the TorFX Cornish branch by email and telephone, and I have always been impressed over the years with their knowledge and speedy transfer dealings, plus their good rate of exchange.
TorFX is best🌟🌟🌟🌟🌟
Always top exchange rates..what you see is what you get…no hidden commission deducted. Fast transfers..as easy as ABC to navigate TorFX website! Would recommend to anyone needing to use an exchange rate company!
This is the most efficient and friendly company I have ever dealt with, in any capacity
I bought my house in France 12 years ago, so that was my major transaction. Since then, I periodically transferred chunks of savings and for the past four years, my State Pension every three months, from Sterling to euros. It is so rare to deal with a company who never lets you down, whose staff (absolutely everyone I have spoken to in the past 12 years) are so friendly, knowledgeable and efficient. I honestly have never had the slightest hiccup with them and Brexit was seamless.
Excellent service
I have used TorFX regularly for several years to send cash to family living abroad. Their rates are better than other currency brokers. Live exchange rates are displayed on their website when I log in to my account. And supportive personal service is available by telephone, if needed.
highly competitive exchange rates with a very personal service.
The above points are so helpful and add such value – it really is the first choice from my point of view, in regard to currency exchange.
TorFX Expert Review
TorFX Expert Review: Best Currency Broker 2025

Provider: TorFX
Verdict: TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.
Should you send money abroad with TorFX?
TorFX won the Good Money Guide “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.
Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.
TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.
A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.
Pros
- Personal service
- Bank beating exchange rates
- Currency forwards
Cons
- Not great for small transfers
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Pricing
(4.5)
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Market Access
(5)
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Online Platform
(4)
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Customer Service
(5)
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Research & Analysis
(5)
Overall
4.7TorFX Facts & Figures
| 💱 Total Currencies | 40 offered |
| 💵 Min Transfer | £100 |
| 💰 Max Transfer | No maximum transfer |
| 🛒 Customers | 325,000+ |
| 🏛️ Founded | 2004 |
| 💱 Transfers | £7.5 billion a year |
| 🏢 HQ | Cornwall, UK |
| ⚖️ Regulated | Yes – Authorised by FCA |
Account Options | |
| 🧍 Personal Transfers | ✔️ |
| 👔 Business Transfers | ✔️ |
| 🗓️Currency Forwards | 24 months |
| 💸 Currency Options | ❌ |
| 🤝 Personal Service | Yes- rated highly |
| 📱 Phone Dealing | Yes – superb service |
| 🌐 Website | Visit TorFX |
TorFX News

TorFX wins People’s Choice Award at the Good Money Guide Awards 2024
TorFX won the People’s Choice award because they received the most individual votes among all providers we cover on the site. Feedback from those votes was overwhelmingly positive. Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career

TorFX Wins Best Currency Forward Contract Provider at the Good Money Guide Awards 2023
TorFX has won the Best Currency Forward Contract Provider at the 2023 Good Money Guide Awards, recognizing their outstanding service and expertise in the foreign exchange industry. This prestigious accolade highlights the dedication of the TorFX team to delivering exceptional solutions for their clients. Our team has worked tirelessly to provide exceptional financial services, and

Nigel Fox, TorFX Managing Director on what it’s like running a currency broker
What do you think makes TorFX stand out above other currency brokers? At TorFX our most unique selling point is our staff. We employ a team of highly-experienced currency experts to provide our customers with an unrivaled level of support and insight. All of our customers are assigned a personal Account Manager to look after

Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.

