GMG Score

9.6/10

Expert Rating

Pricing
Market Access
Online Platform
Customer Service
Research & Analysis

Customer Reviews

4.9
4,733 Good Money Guide users have given this provider a review rating of 4.9 out of 5 based on their genuine experience.

TorFX Customer Reviews & Expert Rating

  • TorFX is highly rated in both expert and user reviews, boasting an impressive average of 4.9/5 from 4,733 user reviews, reflecting exceptional service and reliability.
  • Experts commend TorFX for its personal service and competitive bank-beating exchange rates, highlighting its accolades such as “Best Personal Currency Broker” and “Best Currency Forward Provider.” The platform is noted for its efficiency in handling international transfers, although it may not be ideal for smaller transactions.
  • Users consistently praise TorFX for its outstanding customer service, efficient transfer processes, and competitive rates. Many highlight the ease of use of the platform and the personal touch provided by dedicated agents, while a few express concerns about the service being less suitable for small transfers.

Customer Reviews

4.9
4,733 Good Money Guide users have given this provider a review rating of 4.9 out of 5 based on their genuine experience.
Excellent
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Average
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EXCELLENT

14th May 2026

I send personal money amounts to my family in Singapore 🇸🇬 their app is so easy to use competitive transfer rates great communication and tracking of funds

Jeffrey Neil Worley

fair

14th May 2026

Smooth, problem-free money transfers.

John Clearie

Efficient

14th May 2026

This provider performs quickly and effectively the transfers asked for – and also has human back up in the case of any issues arising. This latter point is most important

Douglas McCreadie

Professional

14th May 2026

I have my own personal contact who knows the market. I feel they are professional and trustworthy.

Julie Hall

Efficient

14th May 2026

Friendly advice and the trade is always done smoothly and efficiently

Philip Brooks

Professional

14th May 2026

Easy to use.

Jean Wengradt

Communication

14th May 2026

Excellent customer service. It’s a real pleasure these days to be able to talk to a real person and receive personal attention from a company.

Elizabeth Karaskov

Customer orientated

14th May 2026

Greate service, quick, reliable and good value transactions

I H

Excellent

14th May 2026

Transfers are easy. Any queries are dealt with promptly.

Heather Hasell

Professional

14th May 2026

Easy online transfers which are dealt with timeously and professionally. No delays with fast turn around.

Fiona Cragg

reliable

14th May 2026

communication

RL Strathdee

Excellent

14th May 2026

Money exchange Foreign transfers

C.Flint Flint

Excellent

14th May 2026

Friendly service form a real a person on the telephone.

Good, efficient responses to emails requests.

P k

Efficient

14th May 2026

Clear explanation of process

Quick implementation of transaction.

Dido Powell

Efficient

14th May 2026

My contact was helpful, gave some good advice and my transactions were done without fuss and in a timely manner. I used the company for small personal currency transfers to/from Spain/UK

Dianne Braiden

Trustworthy

14th May 2026

Have used torfx for several years now and really good value and extremey helpful

Leonard Bell

Comunication

14th May 2026

Deals with you personally

Philomena Price Philomena

HONEST

14th May 2026

Currency exchange made simple, excellent service and market leading exchange rates.

George Aristidou

Effective

14th May 2026

Gets good rates and is pro active, what I need.

Henry Kennedy-skipton

Convenient

14th May 2026

Very quick transfer to my overseas bank account.

Gareth Davies

Expert Review & Rating

TorFX Expert Review & Ratings: Updated 25/06/2026
TorFX Voted Best Personal Currency Broker - Good Money Guide Awards 2026

Provider: TorFX

Verdict: TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.

Is TorFX a good currency broker?

Yes, TorFX won “Best Personal Currency Broker” in the Good Money Guide 2026 Awards and “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.

Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.

Should you send money abroad with TorFX?

TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.

A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.

Pros

  • Personal service
  • Bank beating exchange rates
  • Currency forwards

Cons

  • Not great for small transfers
  • Pricing
    (4.5)
  • Market Access
    (5)
  • Online Platform
    (4)
  • Customer Service
    (5)
  • Research & Analysis
    (5)
Overall
4.7

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