- Good Money Guide experts commend TorFX for its exceptional personal service and competitive bank-beating exchange rates, highlighting its recognition as “Best Personal Currency Broker” in the Good Money Guide 2026 Awards. They note the effectiveness of its currency forwards for locking in rates, while cautioning that it may not be ideal for small transfers.
- Across 4,733 user reviews on Good Money Guide, averaging 5/5, customers consistently praise the efficiency and reliability of TorFX, particularly valuing the personal touch and prompt communication from staff. Many highlight the ease of use and competitive rates, while a few express concerns about the service for smaller transactions.
TorFX Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.- Pricing4.5
- Market Access5.0
- Online Platform4.0
- Customer Service5.0
- Research & Analysis5.0
Pros
- Personal service
- Bank beating exchange rates
- Currency forwards
Cons
- Not great for small transfers
See full expert review
Our verdict
TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.
Is TorFX a good currency broker?
Yes, TorFX won “Best Personal Currency Broker” in the Good Money Guide 2026 Awards and “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.
Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.
Should you send money abroad with TorFX?
TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.
A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.
TorFX Customer reviews
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 4,733 reviews
- Excellent96%
- Very good3%
- Basic0%
- Poor0%
- Bad0%
Read customer reviews
Quick And reliable
Facilitates quick transfers from the UK to Canada when my Mum needs it, and always follow up to ensure that all is well.
Smooth
Problem free service.
Excellent personal service
Transferring money from sale of property in euros to sterling
Efficient
Professional customer care, efficient service, transparent and trustworthy.
accessability
makes transacting very easy
Personal agent assigned and efficiency
Richard Brock was my assigned agent. He provided me with quick, efficient assistance with my first transfer at TorFX. Having a direct contact make them stand out from the rest. After a big hassel with another company TorFX restored my faith, I had my money in Friday, exotic currency exchanged on Monday and delivered by Tuesday. Trust them they know what they are doing. Would recommend and will use again.
Easy and eficient
Personal feel and friendly eficiency. A pleasure to work with.
Excellent
Personal service , experts in money transfer
Alert
A better exchange rate than my other options.
Fast movement of funds between banks – minutes rather than days. Much appreciated
Excellence
They always provide their utmost personal, friendly and efficient service every time I require to transfer personal money to my bank account abroad.
TRUSTWORTHY
Very responsive and fast service, always very courteous and helpful.
Thoughtful and efficient
I always call their customer service department to do my money conversions and international transfers and they have always been super efficient with every request.
Efficient
They are consistently good. Fair rates. Easy to process and the money arrives in your bank quickly. The website is seamless and easy to use.
Excellent
Excellent customer service and communication
Simple, good value.
Simple process to transfer currency to your chosen currency, and then a simple transfer to your own bank account. No fees, this is built into the rate offered, which is a competitive rate.
%stars
always quickly act on request for transfers and request for information
efficient and competitively priced
No hassles, just efficient service
Informative, trustworthy, reliable
Informative, trustworthy, reliable
Reliable
Keeps the customer well informed.
friendly competence
Always willing to discuss any issues and then carry out transactions and keep us informed.
Leave a review
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
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