4.9
4,733 Good Money Guide users have given this provider a review rating of 4.9 out of 5 based on their genuine experience.
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TorFX Customer Reviews & Expert Rating

  • TorFX is highly rated in both expert and user reviews, boasting an impressive average of 4.9/5 from 4,733 user reviews, reflecting exceptional service and reliability.
  • Experts commend TorFX for its personal service and competitive bank-beating exchange rates, highlighting its accolades such as “Best Personal Currency Broker” and “Best Currency Forward Provider.” The platform is noted for its efficiency in handling international transfers, although it may not be ideal for smaller transactions.
  • Users consistently praise TorFX for its outstanding customer service, efficient transfer processes, and competitive rates. Many highlight the ease of use of the platform and the personal touch provided by dedicated agents, while a few express concerns about the service being less suitable for small transfers.

Customer Reviews

4.9
4,733 Good Money Guide users have given this provider a review rating of 4.9 out of 5 based on their genuine experience.
Excellent
Very good
Average
Poor
Terrible

Straight forward

18th May 2026

Communication is great. Customer service always positive and helpful.

Ashley-James Garvie

Flexible

18th May 2026

Toefx gives me online access for all my currency transfers.They are flexible,efficient and competitive

Graham Ellis

Efficient

18th May 2026

Listens what I need to do & help me if needed

Elizabeth Grey

efficient

18th May 2026

Quick

George Lisle

Efficent

18th May 2026

Their platform is straightforward and user friendly. If additional help is needed or any questions arise they are always prompt to reply to emails or assist via phone.

Tara Jelf

Brilliant

18th May 2026

Service

Ron Mclaughlin

Efficient

18th May 2026

One to one customer contact. Helpful and friendly customer interface. Bespoke service.

Lyn Freedman

Very efficient

18th May 2026

Communication is excellent, always very helpful.

Lesley Timmins

Efficient

18th May 2026

Communicates timeously and accurately, is always available to answer questions or give feedback. Their system has always worked well, we’ve never had a problem with the technicalities.

Charlotte Bond

Efficient

17th May 2026

They say if you want something doing really well do it yourself !

For money transfers leave it to Tor fx because they have handled my transactions. Very well many times for many years.

John Whitaker

Efficiency .

17th May 2026

Ease of contact, pleasant and helpful.

Joan Harrison

awesome

17th May 2026

Easy to use site, competitive exchange rates, and really good communication. Makes it easy to transfer currency abroad

stefanie crichton

Professional

17th May 2026

Very polite staff who present a high example of professional standard , the staff are so helpful it’s why Torfx is my first port of call

Paul Kirkham

PAUL KIRKHAM

Intelligent

17th May 2026

Intelligent

Elaine Ensor

Honest

17th May 2026

Very easy to work with and always displays a willingness to help with any any problems.

David Hughes

Brilliant

17th May 2026

Excellent service. Very quick to respond to any contact. Easy to do online or with Adam Solomon. Competitive rates. Various security checks and kept fully informed . Competitive rates with no hidden charges. Funds arrive quickly.

LYNN MORRISON

Efficient

16th May 2026

Great service – keeps me well informed . Good exchange rates .

Nick Darby

Efficient

16th May 2026

Easy to deal with

Paul Merritt

Reliable

16th May 2026

Works perfectly. Staff is competent and friendly, support fast

Joachim Thuex

Dignity

16th May 2026

Personale service in responding and efficiency in transfer of money

Philip Sutton

Expert Review & Rating

TorFX Expert Review & Ratings: Updated 25/06/2026
TorFX Voted Best Personal Currency Broker - Good Money Guide Awards 2026

Provider: TorFX

Verdict: TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.

Is TorFX a good currency broker?

Yes, TorFX won “Best Personal Currency Broker” in the Good Money Guide 2026 Awards and “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.

Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.

Should you send money abroad with TorFX?

TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.

A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.

Pros

  • Personal service
  • Bank beating exchange rates
  • Currency forwards

Cons

  • Not great for small transfers
  • Pricing
    (4.5)
  • Market Access
    (5)
  • Online Platform
    (4)
  • Customer Service
    (5)
  • Research & Analysis
    (5)
Overall
4.7

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