- Good Money Guide experts commend TorFX for its exceptional personal service and competitive bank-beating exchange rates, highlighting its recognition as “Best Personal Currency Broker” in the Good Money Guide 2026 Awards. They note the effectiveness of its currency forwards for locking in rates, while cautioning that it may not be ideal for small transfers.
- Across 4,733 user reviews on Good Money Guide, averaging 5/5, customers consistently praise the efficiency and reliability of TorFX, particularly valuing the personal touch and prompt communication from staff. Many highlight the ease of use and competitive rates, while a few express concerns about the service for smaller transactions.
TorFX Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.- Pricing4.5
- Market Access5.0
- Online Platform4.0
- Customer Service5.0
- Research & Analysis5.0
Pros
- Personal service
- Bank beating exchange rates
- Currency forwards
Cons
- Not great for small transfers
See full expert review
Our verdict
TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.
Is TorFX a good currency broker?
Yes, TorFX won “Best Personal Currency Broker” in the Good Money Guide 2026 Awards and “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.
Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.
Should you send money abroad with TorFX?
TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.
A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.
TorFX Customer reviews
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 4,733 reviews
- Excellent96%
- Very good3%
- Basic0%
- Poor0%
- Bad0%
Read customer reviews
Straight forward
Communication is great. Customer service always positive and helpful.
Flexible
Toefx gives me online access for all my currency transfers.They are flexible,efficient and competitive
Efficient
Listens what I need to do & help me if needed
efficient
Quick
Efficent
Their platform is straightforward and user friendly. If additional help is needed or any questions arise they are always prompt to reply to emails or assist via phone.
Brilliant
Service
Efficient
One to one customer contact. Helpful and friendly customer interface. Bespoke service.
Very efficient
Communication is excellent, always very helpful.
Efficient
Communicates timeously and accurately, is always available to answer questions or give feedback. Their system has always worked well, we’ve never had a problem with the technicalities.
Efficient
They say if you want something doing really well do it yourself !
For money transfers leave it to Tor fx because they have handled my transactions. Very well many times for many years.
Efficiency .
Ease of contact, pleasant and helpful.
awesome
Easy to use site, competitive exchange rates, and really good communication. Makes it easy to transfer currency abroad
Professional
Very polite staff who present a high example of professional standard , the staff are so helpful it’s why Torfx is my first port of call
Paul Kirkham
Intelligent
Intelligent
Honest
Very easy to work with and always displays a willingness to help with any any problems.
Brilliant
Excellent service. Very quick to respond to any contact. Easy to do online or with Adam Solomon. Competitive rates. Various security checks and kept fully informed . Competitive rates with no hidden charges. Funds arrive quickly.
Efficient
Great service – keeps me well informed . Good exchange rates .
Efficient
Easy to deal with
Reliable
Works perfectly. Staff is competent and friendly, support fast
Dignity
Personale service in responding and efficiency in transfer of money
Leave a review
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
Comments are closed.