4.9
4,733 Good Money Guide users have given this provider a review rating of 4.9 out of 5 based on their genuine experience.
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TorFX Customer Reviews & Expert Rating

  • TorFX is highly rated in both expert and user reviews, boasting an impressive average of 4.9/5 from 4,733 user reviews, reflecting exceptional service and reliability.
  • Experts commend TorFX for its personal service and competitive bank-beating exchange rates, highlighting its accolades such as “Best Personal Currency Broker” and “Best Currency Forward Provider.” The platform is noted for its efficiency in handling international transfers, although it may not be ideal for smaller transactions.
  • Users consistently praise TorFX for its outstanding customer service, efficient transfer processes, and competitive rates. Many highlight the ease of use of the platform and the personal touch provided by dedicated agents, while a few express concerns about the service being less suitable for small transfers.

Customer Reviews

Professional

20th May 2026

Professional, friendly & helpful staff, daily currency updates.

Emma Eastoe

Excellent

20th May 2026

Professional advice and assistance. Very friendly and helpful staff.

Marianne Hansen

Knowledgeable

20th May 2026

TorFX offered outstanding support with my currency transfer. Communication was clear and timely, and they ensured I got a strong exchange rate. Their proactive approach and attention to detail made a big difference, and the whole experience was straightforward and efficient. Highly recommended.

Nadine Young

Efficient. Very helpful whenever I have a query. Pleasant Staff

20th May 2026

Transferring my money promptly. Always available to help.

I use them for a regular transfer of pounds into Euros for living expenses .

NOELLE HUBBUCKS

Reliable

20th May 2026

Good rates, great service

Stephen Pearcy

Easy

20th May 2026

Currency transfers at a good rate and rapid transfers using the app.

Sandra Strachan

Effective

20th May 2026

Transfers funds from one country to another quickly and efficiently

Vivien Wennerstrøm

Excellent!!!!

20th May 2026

SERVICE : Helpful, efficient, quick, trusted Currency provider and Transferer!

Terence Houlahan

Good

19th May 2026

It’s no problem ,everyone is on the ball,making my life easy thank

David Chatfield

Professional

19th May 2026

Reacts quickly to requests

Sandra Newton

Efficient

19th May 2026

We use Tor FX for paying our business suppliers in Europe and beyond. We don’t have to do this with any frequency so TorFX are ideal when we have an occasional invoice that is not in Sterling. Tor FX are efficient and easy to use online and we also have the support of a human when necessary. The money is sent quickly and communication is great from Tor FX through all stages of the transaction.

Alison Buchan

Simple, inexpensive, efficient

19th May 2026

This provider makes everything simple at very good costs. Also, there’s always a human to talk to.

non of your biz

1st class service

19th May 2026

good rates and fast transactions

John Baker

Speedy,helpful

19th May 2026

Contacts immediately,then processes request

Margaret Joan Brown

Fantastic

19th May 2026

Great customer service, and offer great flexibility to deal with varying situations. The service I use is for exchanging USD to GBP with the most attractive rates on offer.

Craig Mclaughlin

efficient

19th May 2026

Gives up to the minute exchange rates, makes it easy to transfer on line without panicking, and when needed my personal contact lady is always ready to answer questions either by email or phone.

Susan Knight

Money transfers

19th May 2026

Great customer service, fair prices, speedy transfers.

Matthew Stein

Excellent

18th May 2026

Verything

Anthony Truscott

Helpful

18th May 2026

Ease of transactions

John Towers

EFFICIENT

18th May 2026

ACTS SWIFTLY KEEPS ME INFORMED EASY TO USE WEBSITE

PAM THOMAS

Expert Review & Rating

TorFX Expert Review & Ratings: Updated 25/06/2026
TorFX Voted Best Personal Currency Broker - Good Money Guide Awards 2026

Provider: TorFX

Verdict: TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.

Is TorFX a good currency broker?

Yes, TorFX won “Best Personal Currency Broker” in the Good Money Guide 2026 Awards and “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.

Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.

Should you send money abroad with TorFX?

TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.

A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.

Pros

  • Personal service
  • Bank beating exchange rates
  • Currency forwards

Cons

  • Not great for small transfers
  • Pricing
    (4.5)
  • Market Access
    (5)
  • Online Platform
    (4)
  • Customer Service
    (5)
  • Research & Analysis
    (5)
Overall
4.7

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