TorFX Customer Reviews
Vote for this provider in the 2025 Good Money Guide Awards by leaving a review.🏆
Professional and friendly.
Very professional, efficient and friendly service.
Josephine was very helpful and quick to respond.
Excellent customer service
I always get great service and my advisor, Ally, was highly professional, friendly and competent. She listened to all my concerns and provided simple effective solutions.
Just Brilliant and Efficient !!
Website is a breeze, Customer Support is just amazing – You can actually speak to a person who knows what they are doing and is polite and helpful.
Oh … and Great Rates !!!!
Torfx
Torfx an excellent & outstanding company, I would let other people know it is the best company overall with no problems getting my currency exchange. I would also like to give one of your companies employees a 10 star as he has a pleasant and cheery personality when I have dealt with him requiring a currency exchange, his name is Matthew Meyritz
so easy
Very helpful staff nothing is to much trouble to help sort any problems.
Excellent in all aspects
Oustanding customer services. Straight forward transactions online.
Great service
Easy to use website.
V helpful agents
Simple service very helpful&patient when customer overwhelmed by tec
As above
Simple service easy to use .Staff very patient &supportive when non tec customer is not finding it easy !
Good experience
Great customer service and very trustworthy company. Would happily deal with them again.
Great Services
Easy and friendly user service
Customer focused
Proactive assistance made transfer very easy.
easy to use
Fast and efficient
Amazing Personal Customer Service
We had a complicated currency transfer after a property sale in Europe which was time crucial and the wonderful and personal help we received from Ally at Torfx at a difficult time was so refreshing and made a stressful time so much easier to deal with. We would not hesitate to use Torfx in the future and to recommend it to anyone, indeed we plan to do so quite soon. It is impressive to receive such excellent and personalised service these days. I have every confidence in using them for any future transactions.
Currency exchange payments
Absolutely the best company to deal with person to person as well as through their app. So pleased to have found them. Always good advice and swift execution of requests.
Richard Brock
I have been dealing with Richard for a good few years now . As a resident in Spain, and have contacted Richard to advise on currancy transfers from our UK account to our Spanish account.
We have always had a firstclass service at the best possible rates
TorFX
Great service, great transparency, great trust. The three critical values consistently displayed by TorFX. Excellent provider.
International currency transfer with confidence
I have recommended TorFx to friends on several occasions. Adam has talked me through transfers from Canada to the UK and given me confidence and peace of mind with each transaction. Good rates certainly and trustworthy advice, but most importantly sterling customer service. I recommend TorFx unreservedly. I will happily use their services in the future.
monthly transfer
used this company many times for transferring euros abroad when I was renting property. perfect, good rates , never any issues
Great customer service
Richard Brock handled my currency transfer for GBP to C$ promptly and guided me carefully through the necessary steps with e-mails and ‘phone calls. I would definitely recommend TorFX.
TorFX Expert Review
Expert Review
Name: TorFX
Description: TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.
Should you send money abroad with TorFX?
TorFX won the Good Money Guide “People’s Choice” Award in 2024 for having the most and best reviews from satisfied customers.
Prior to that, TorFX won best currency forward provider in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.
TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank beating exchange rates and expert advice on timing the process.
A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.
Pros
- Personal service
- Bank beating exchange rates
- Currency forwards
Cons
- Not great for small transfers
-
Pricing
(4.5)
-
Market Access
(5)
-
Online Platform
(4)
-
Customer Service
(5)
-
Research & Analysis
(5)
Overall
4.7TorFX Facts & Figures
| 💱 Total Currencies | 40 offered |
| 💵 Min Transfer | £100 |
| 💰 Max Transfer | No maximum transfer |
| 🛒 Customers | 325,000+ |
| 🏛️ Founded | 2004 |
| 💱 Transfers | £7.5 billion a year |
| 🏢 HQ | Cornwall, UK |
| ⚖️ Regulated | Yes – Authorised by FCA |
Account Options | |
| 🧍 Personal Transfers | ✔️ |
| 👔 Business Transfers | ✔️ |
| 🗓️Currency Forwards | 24 months |
| 💸 Currency Options | ❌ |
| 🤝 Personal Service | Yes- rated highly |
| 📱 Phone Dealing | Yes – superb service |
| 🌐 Website | Visit TorFX |
TorFX News
TorFX wins People’s Choice Award at the Good Money Guide Awards 2024
TorFX won the People’s Choice award because they received the most individual votes among all providers we cover on the site. Feedback from those votes was overwhelmingly positive. Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career
TorFX Wins Best Currency Forward Contract Provider at the Good Money Guide Awards 2023
TorFX has won the Best Currency Forward Contract Provider at the 2023 Good Money Guide Awards, recognizing their outstanding service and expertise in the foreign exchange industry. This prestigious accolade highlights the dedication of the TorFX team to delivering exceptional solutions for their clients. Our team has worked tirelessly to provide exceptional financial services, and
Nigel Fox, TorFX Managing Director on what it’s like running a currency broker
What do you think makes TorFX stand out above other currency brokers? At TorFX our most unique selling point is our staff. We employ a team of highly-experienced currency experts to provide our customers with an unrivaled level of support and insight. All of our customers are assigned a personal Account Manager to look after
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
You can contact Richard at richard@goodmoneyguide.com
