- TorFX is highly rated in both expert and user reviews, boasting an impressive average of 4.9/5 from 4,733 user reviews, reflecting exceptional service and reliability.
- Experts commend TorFX for its personal service and competitive bank-beating exchange rates, highlighting its accolades such as “Best Personal Currency Broker” and “Best Currency Forward Provider.” The platform is noted for its efficiency in handling international transfers, although it may not be ideal for smaller transactions.
- Users consistently praise TorFX for its outstanding customer service, efficient transfer processes, and competitive rates. Many highlight the ease of use of the platform and the personal touch provided by dedicated agents, while a few express concerns about the service being less suitable for small transfers.
Customer Reviews
Good to have
Can transfer money from any location or in any currency to anywhere in the world—without the exorbitant bank fees.
great
looks after our interest
Superb
Provides a service that is beyond reproach.
Fuss free
Very prompt when answering questions and genuinely seem to want to help.
Outstanding
Executes my transfers securely in a few easy steps online, giving me a good rate and without charging the big fees of a traditional bank
Dependable
Always punctual and helpful.
Personal service
Communicates well with frequent emails, succinct website and best rates. Ensures the process of sending money abroad is easily facilitated for the ordinary person.
Personal
They are really easy to deal with, simple, efficient and have a human touch.
Reliable
TorFX does an excellent job of keeping me updated during large currency transfers. Their conversion rates are very favourable. And then the transfer to my account happens without delay. I’ve used them for years and will continue to do so.
Personable service
I use TorFX for currency transfer and exchange. The service is the best thing about TorFX. You always speak to a friendly, helpful, efficient person. On the phone, you get straight through to a person – no robots, no waiting. Plus the rates are competitive – I tested the rates against two of my banks. The app is excellent.
Professional and helpful
Nothing is any trouble professional and personal service great guidance through whole process.
Amazing team. Nothing is too much trouble. Wil use every time.
succient
Easy to deal with, no fuss and friendly, making finance easy
Good rates
Ease of use. Their app and service is very good. I was recommended to use TorFX by our financial advisor.
Use them for occasional transfers from my Euro account to my BOS account.
So far I am very happy with their service.
Brilliant
No nonsense on line safe transactions
Extremely helpful
Excellent
Provides a very personal service, when required.
Monitores security well
Informative.
Good currency rates
Fantastic
Gets the best rate, avoids unnecessary fees, provides super up to date exchange rates
Trusted Partner
Their online currency pricing system works really well. If we do ever have an issue with a payment, I can get hold of someone quickly, and they take ownership of the issue and resolve it. I can’t ask for more than that for a timing critical supplier of foreign exchange transfer services.
Honest
Exchange rates are good and easy to transfer
caring
Communicates with their customers ,which keeps me/ them Up to Date and well informed . This in turn makes life a lot easier and builds confidence in TorFx ,
I would recommend them to anybody and everybody .
i
Expert Review & Rating
TorFX Expert Review & Ratings: Updated 25/06/2026
Provider: TorFX
Verdict: TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.
Is TorFX a good currency broker?
Yes, TorFX won “Best Personal Currency Broker” in the Good Money Guide 2026 Awards and “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.
Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.
Should you send money abroad with TorFX?
TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.
A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.
Pros
- Personal service
- Bank beating exchange rates
- Currency forwards
Cons
- Not great for small transfers
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Pricing
(4.5)
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Market Access
(5)
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Online Platform
(4)
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Customer Service
(5)
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Research & Analysis
(5)
Overall
4.7Leave A Review
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Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
