- Experts commend TorFX for its exceptional personal service and competitive bank-beating exchange rates, highlighting its awards for being the best personal currency broker. They note the advantages of using TorFX for larger transfers, particularly for property purchases abroad, while mentioning that it may not be the best option for smaller transactions.
- Across 4733 user reviews on Good Money Guide, averaging 4.9/5, customers frequently praise the efficiency and reliability of the service, with many highlighting the excellent communication and personal touch provided by the staff. Users also appreciate the competitive exchange rates and the ease of making transfers, while a few mention that the service is particularly beneficial for larger transactions.
Customer Reviews
Great
Great
Rarely used
Rarely used
Service is OK and exchange…
Service is OK and exchange rates better than others
Good rates
Good rates
Quite efficient
Quite efficient
Good service but inferior rated
Good service but inferior rated
Reasonable exchange rates
Reasonable exchange rates
Used to be good
Used to be good
A nice company I many…
A nice company I many ways good personal toutvhes
Straightforward
Straightforward
Don’t use now
Don’t use now
Competitive rates , simple process…
Competitive rates , simple process great communication
Competitive rates and almost instant…
Competitive rates and almost instant transfers
5/5
Pros:
Fast, great customer service and good value
Cons:
NA
5/5
Pros:
That when you call there is someone that picksup up, not like others
Cons:
App is a little difficult to use
5/5
Pros:
Customer service and security
Cons:
App
1/5
Pros:
Cornwall based
Cons:
compliance
2/5
Pros:
Regular updates
Cons:
Better rates
5/5
Pros:
Ravi
5/5
Pros:
good rates
Cons:
better rates for medium sized transfers
Expert Review & Rating
TorFX Expert Review & Ratings: Updated 25/06/2026
Provider: TorFX
Verdict: TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.
Is TorFX a good currency broker?
Yes, TorFX won “Best Personal Currency Broker” in the Good Money Guide 2026 Awards and “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.
Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.
Should you send money abroad with TorFX?
TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.
A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.
Pros
- Personal service
- Bank beating exchange rates
- Currency forwards
Cons
- Not great for small transfers
-
Pricing
(4.5)
-
Market Access
(5)
-
Online Platform
(4)
-
Customer Service
(5)
-
Research & Analysis
(5)
Overall
4.7Leave A Review
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Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
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