TorFX Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.7/10Excellent

Based on 4,733 customer reviews and our expert analysis

  • Good Money Guide experts commend TorFX for its exceptional personal service and competitive bank-beating exchange rates, highlighting its recognition as “Best Personal Currency Broker” in the Good Money Guide 2026 Awards. They note the effectiveness of its currency forwards for locking in rates, while cautioning that it may not be ideal for small transfers.
  • Across 4,733 user reviews on Good Money Guide, averaging 5/5, customers consistently praise the efficiency and reliability of TorFX, particularly valuing the personal touch and prompt communication from staff. Many highlight the ease of use and competitive rates, while a few express concerns about the service for smaller transactions.

TorFX Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.7Excellent

Our experts have rated TorFX across five key areas of our review framework.

  • Pricing4.5
  • Market Access5.0
  • Online Platform4.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Personal service
  • Bank beating exchange rates
  • Currency forwards

Cons

  • Not great for small transfers
See full expert review

Our verdict

TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.

Is TorFX a good currency broker?

Yes, TorFX won “Best Personal Currency Broker” in the Good Money Guide 2026 Awards and “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.

Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.

Should you send money abroad with TorFX?

TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.

A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.

TorFX Customer reviews

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
5.0Excellent

Based on 4,733 reviews

  • Excellent96%
  • Very good3%
  • Basic0%
  • Poor0%
  • Bad0%
Read customer reviews

Great

Malcolm Body ·

Great

Rarely used

Steve Cowley ·

Rarely used

Service is OK and exchange…

Alex Mendoza ·

Service is OK and exchange rates better than others

Good rates

Mr Christopher Taylor ·

Good rates

Quite efficient

Antonakis Demetriou ·

Quite efficient

Good service but inferior rated

Mark Partington ·

Good service but inferior rated

Reasonable exchange rates

Mark Broughton ·

Reasonable exchange rates

Used to be good

Barry Eastlake ·

Used to be good

A nice company I many…

RobertBessell ·

A nice company I many ways good personal toutvhes

Straightforward

Valerie Barker ·

Straightforward

Don’t use now

Alan Parker ·

Don’t use now

Competitive rates , simple process…

Norman Eccleston ·

Competitive rates , simple process great communication

Competitive rates and almost instant…

Simon Gatti ·

Competitive rates and almost instant transfers

5/5

GMG Awards Voter: [118254700110] ·

Pros:
Fast, great customer service and good value

Cons:
NA

5/5

GMG Awards Voter: [118254694263] ·

Pros:
That when you call there is someone that picksup up, not like others

Cons:
App is a little difficult to use

5/5

GMG Awards Voter: [118254651371] ·

Pros:
Customer service and security

Cons:
App

1/5

GMG Awards Voter: [118254093981] ·

Pros:
Cornwall based

Cons:
compliance

2/5

GMG Awards Voter: [118253632379] ·

Pros:
Regular updates

Cons:
Better rates

5/5

GMG Awards Voter: [118253458307] ·

Pros:
Ravi

5/5

GMG Awards Voter: [118252250556] ·

Pros:
good rates

Cons:
better rates for medium sized transfers

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