- TorFX is highly rated in both expert and user reviews on Good Money Guide, boasting an impressive average of 4.8/5 from 4,673 user reviews. The provider has received accolades for its exceptional service, including the “People’s Choice” Award for “Best Currency Broker” in 2025. Users frequently highlight the bank-beating exchange rates and the personal service that makes international money transfers straightforward and efficient.
- Experts commend TorFX for its competitive pricing and excellent customer service, noting that it is particularly well-suited for larger transfers. The platform is praised for its user-friendly interface and the ability to lock in exchange rates with currency forwards, making it a strong choice for those looking to manage their currency needs effectively.
- Users consistently appreciate the personal touch and responsiveness of TorFX’s customer service, with many noting the ease of transactions and quick transfer times. The platform is also recognised for its reliability and transparency, with customers feeling well-informed throughout the process. However, some users mention that it may not be the best option for smaller transfers due to associated costs.
TorFX Customer Reviews
Tell us what you think of this provider.
A Great service always prompt…
A Great service always prompt reliable and friendly
Great customer service
Great customer service
Very professional, sufficient and friendly…
Very professional, sufficient and friendly service.
Throughout my dealing with them…
Throughout my dealing with them they didn’t come across as a greedy trader and in two occasions I successfully negotiated discounted trade without a hassle.
Competent, affordable and pleasantly willing…
Competent, affordable and pleasantly willing to explain in detail the costs and movements of the market.
Very good for first time…
Very good for first time user of transfer services.
Proved reliabel
Proved reliabel
Excellent customer service when needed….
Excellent customer service when needed. Rates always competitive
Provide brilliant support, best value,…
Provide brilliant support, best value, best staff. Excellent.
They are very efficient and…
They are very efficient and helpful. Any problems and they are always ready to help
Used to speak to staff…
Used to speak to staff member but now all on line, quick and easy
Very helpful easy to use…
Very helpful easy to use easily navigated. Highly recommended
Excellent Service
Excellent Service
5/5
Always a personal service, immediate…
Always a personal service, immediate response at currency purchase and exemplary support when needed.
Been using them for many…
Been using them for many years and I am very satisfied
Easy to use website with…
Easy to use website with a fast and efficient service that fully meets my needs.
Transferred money to buy foreign…
Transferred money to buy foreign property which was really easy. Have continued to transfer money to Spanish bank account as it is a quick and easy service.
Fabulous speedy service with no…
Fabulous speedy service with no errors or mistakes. If I have to speak to them, their staff are brilliant
Excellent support excellent rates
Excellent support excellent rates
TorFX Expert Review
TorFX Expert Review: Best Currency Broker 2025
Provider: TorFX
Verdict: TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.
Should you send money abroad with TorFX?
TorFX won the Good Money Guide “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.
Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.
TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.
A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.
Pros
- Personal service
- Bank beating exchange rates
- Currency forwards
Cons
- Not great for small transfers
-
Pricing
(4.5)
-
Market Access
(5)
-
Online Platform
(4)
-
Customer Service
(5)
-
Research & Analysis
(5)
Overall
4.7TorFX Facts & Figures
| 💱 Total Currencies | 40 offered |
| 💵 Min Transfer | £100 |
| 💰 Max Transfer | No maximum transfer |
| 🛒 Customers | 325,000+ |
| 🏛️ Founded | 2004 |
| 💱 Transfers | £7.5 billion a year |
| 🏢 HQ | Cornwall, UK |
| ⚖️ Regulated | Yes – Authorised by FCA |
Account Options | |
| 🧍 Personal Transfers | ✔️ |
| 👔 Business Transfers | ✔️ |
| 🗓️Currency Forwards | 24 months |
| 💸 Currency Options | ❌ |
| 🤝 Personal Service | Yes- rated highly |
| 📱 Phone Dealing | Yes – superb service |
| 🌐 Website | Visit TorFX |
TorFX News
TorFX wins People’s Choice Award at the Good Money Guide Awards 2024
TorFX won the People’s Choice award because they received the most individual votes among all providers we cover on the site. Feedback from those votes was overwhelmingly positive. Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career
TorFX Wins Best Currency Forward Contract Provider at the Good Money Guide Awards 2023
TorFX has won the Best Currency Forward Contract Provider at the 2023 Good Money Guide Awards, recognizing their outstanding service and expertise in the foreign exchange industry. This prestigious accolade highlights the dedication of the TorFX team to delivering exceptional solutions for their clients. Our team has worked tirelessly to provide exceptional financial services, and
Nigel Fox, TorFX Managing Director on what it’s like running a currency broker
What do you think makes TorFX stand out above other currency brokers? At TorFX our most unique selling point is our staff. We employ a team of highly-experienced currency experts to provide our customers with an unrivaled level of support and insight. All of our customers are assigned a personal Account Manager to look after
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
