- Experts commend TorFX for its exceptional personal service and competitive bank-beating exchange rates, highlighting its awards for being the best personal currency broker. They note the advantages of using TorFX for larger transfers, particularly for property purchases abroad, while mentioning that it may not be the best option for smaller transactions.
- Across 4733 user reviews on Good Money Guide, averaging 4.9/5, customers frequently praise the efficiency and reliability of the service, with many highlighting the excellent communication and personal touch provided by the staff. Users also appreciate the competitive exchange rates and the ease of making transfers, while a few mention that the service is particularly beneficial for larger transactions.
Customer Reviews
A Great service always prompt…
A Great service always prompt reliable and friendly
Great customer service
Great customer service
Very professional, sufficient and friendly…
Very professional, sufficient and friendly service.
Throughout my dealing with them…
Throughout my dealing with them they didn’t come across as a greedy trader and in two occasions I successfully negotiated discounted trade without a hassle.
Competent, affordable and pleasantly willing…
Competent, affordable and pleasantly willing to explain in detail the costs and movements of the market.
Very good for first time…
Very good for first time user of transfer services.
Proved reliabel
Proved reliabel
Excellent customer service when needed….
Excellent customer service when needed. Rates always competitive
Provide brilliant support, best value,…
Provide brilliant support, best value, best staff. Excellent.
They are very efficient and…
They are very efficient and helpful. Any problems and they are always ready to help
Used to speak to staff…
Used to speak to staff member but now all on line, quick and easy
Very helpful easy to use…
Very helpful easy to use easily navigated. Highly recommended
Excellent Service
Excellent Service
5/5
Always a personal service, immediate…
Always a personal service, immediate response at currency purchase and exemplary support when needed.
Been using them for many…
Been using them for many years and I am very satisfied
Easy to use website with…
Easy to use website with a fast and efficient service that fully meets my needs.
Transferred money to buy foreign…
Transferred money to buy foreign property which was really easy. Have continued to transfer money to Spanish bank account as it is a quick and easy service.
Fabulous speedy service with no…
Fabulous speedy service with no errors or mistakes. If I have to speak to them, their staff are brilliant
Excellent support excellent rates
Excellent support excellent rates
Expert Review & Rating
TorFX Expert Review & Ratings: Updated 25/06/2026
Provider: TorFX
Verdict: TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.
Is TorFX a good currency broker?
Yes, TorFX won “Best Personal Currency Broker” in the Good Money Guide 2026 Awards and “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.
Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.
Should you send money abroad with TorFX?
TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.
A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.
Pros
- Personal service
- Bank beating exchange rates
- Currency forwards
Cons
- Not great for small transfers
-
Pricing
(4.5)
-
Market Access
(5)
-
Online Platform
(4)
-
Customer Service
(5)
-
Research & Analysis
(5)
Overall
4.7Leave A Review
Tell us what you think of this provider.
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
