4.9
4,733 Good Money Guide users have given this provider a review rating of 4.9 out of 5 based on their genuine experience.
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TorFX Customer Reviews & Expert Rating

  • TorFX is highly rated in both expert and user reviews on Good Money Guide, boasting an impressive average of 4.8/5 from 4,673 user reviews. The provider has received accolades for its exceptional service, including the “People’s Choice” Award for “Best Currency Broker” in 2025. Users frequently highlight the bank-beating exchange rates and the personal service that makes international money transfers straightforward and efficient.
  • Experts commend TorFX for its competitive pricing and excellent customer service, noting that it is particularly well-suited for larger transfers. The platform is praised for its user-friendly interface and the ability to lock in exchange rates with currency forwards, making it a strong choice for those looking to manage their currency needs effectively.
  • Users consistently appreciate the personal touch and responsiveness of TorFX’s customer service, with many noting the ease of transactions and quick transfer times. The platform is also recognised for its reliability and transparency, with customers feeling well-informed throughout the process. However, some users mention that it may not be the best option for smaller transfers due to associated costs.

TorFX Customer Reviews

Tell us what you think of this provider.

Very efficient, great value and…

29th May 2024

Very efficient, great value and rates and excellent customer service.

Robert Ames

They are open and clear…

29th May 2024

They are open and clear as to the rate available and are prompting dealing with any enquiries. Transfers are made without delay.

Roderick Lord

They are extremely helpful, offer…

29th May 2024

They are extremely helpful, offer great rates and make the process very easy

Gareth Carpenter

Easy to deal with and…

29th May 2024

Easy to deal with and good rates of exchange.

David Hopton

Very efficient

29th May 2024

Very efficient

Lydia Sutton

Site very easy to use…

29th May 2024

Site very easy to use once a/c set up, gives u update on exchange rate all the time

Sylvia Rallis

A little uncertain initially but…

29th May 2024

A little uncertain initially but worked through each stage successfully

Mr Martin Spiers

Excellent

29th May 2024

Excellent

Kenneth William Alexander I’Anson

A newcomer to sending money…

29th May 2024

A newcomer to sending money abroad, I found the TorFX people very helpful and am confident in the TorFX ability if I need to send money abroad again.

Angus Macdonald

Wonderful telephone support. A real…

29th May 2024

Wonderful telephone support. A real human contact!

Morag Crichton

Excellent

29th May 2024

Excellent

Malcolm

I have had several dealings…

29th May 2024

I have had several dealings with the most polite, efficient and professional Aaron Byworth. I do not have qualifications nor experience in matters financial andvunderbhis careful and sometimes patient guidance , zi have been able to realise my ambitions of providing funding to those people I greatest need whk.benefit from music therapy services in New Zealand

John Ellis Coxon

I have used them quite…

29th May 2024

I have used them quite often. I value their accessibility and their advice. I prefer to discuss with them and have found them friendly and supportive. The money is transferred speedily.

Janet Elizabeth Lovelock

Always use TorFX as my…

29th May 2024

Always use TorFX as my provider, excellent all round

Andy Corbett

Responsive, reliable and knowledgeable.

29th May 2024

Responsive, reliable and knowledgeable.

Marlon Gilbert

Excellent, prompt, and kept full…

29th May 2024

Excellent, prompt, and kept full informed

Peter Graham Greenwood

Excellent competitive rates

29th May 2024

Excellent competitive rates

John Hutchinson

Excellent company and excellent service

29th May 2024

Excellent company and excellent service

Freda Harrison

The best I have dealt…

29th May 2024

The best I have dealt with friendly, professional and simply the best value for money and the best service.

Martin Hatley

They guided me through a…

29th May 2024

They guided me through a large transfer with clear advice, and professional analysis m. They made the whole transaction easy for me

Lyn Powderhill

TorFX Expert Review

TorFX Expert Review: Best Currency Broker 2025
TorFX

Provider: TorFX

Verdict: TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.

Should you send money abroad with TorFX?

Best Currency Broker 2025TorFX won the Good Money Guide “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.

Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.

TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.

A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.

Pros

  • Personal service
  • Bank beating exchange rates
  • Currency forwards

Cons

  • Not great for small transfers
  • Pricing
    (4.5)
  • Market Access
    (5)
  • Online Platform
    (4)
  • Customer Service
    (5)
  • Research & Analysis
    (5)
Overall
4.7

TorFX Facts & Figures

💱 Total Currencies40 offered
💵 Min Transfer£100
💰 Max TransferNo maximum transfer
🛒 Customers325,000+
🏛️ Founded2004
💱 Transfers£7.5 billion a year
🏢 HQCornwall, UK
⚖️ RegulatedYes – Authorised by FCA
Account Options
🧍 Personal Transfers✔️
👔 Business Transfers✔️
🗓️Currency Forwards24 months
💸 Currency Options
🤝 Personal ServiceYes- rated highly
📱 Phone DealingYes – superb service
🌐 WebsiteVisit TorFX

TorFX News

People's Choice Award - Good Money Guide Awards Winners 2024

TorFX wins People’s Choice Award at the Good Money Guide Awards 2024

TorFX won the People’s Choice award because they received the most individual votes among all providers we cover on the site. Feedback from those votes was overwhelmingly positive. Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career

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