TorFX Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.7/10Excellent

Based on 4,733 customer reviews and our expert analysis

  • Good Money Guide experts commend TorFX for its exceptional personal service and competitive bank-beating exchange rates, highlighting its recognition as “Best Personal Currency Broker” in the Good Money Guide 2026 Awards. They note the effectiveness of its currency forwards for locking in rates, while cautioning that it may not be ideal for small transfers.
  • Across 4,733 user reviews on Good Money Guide, averaging 5/5, customers consistently praise the efficiency and reliability of TorFX, particularly valuing the personal touch and prompt communication from staff. Many highlight the ease of use and competitive rates, while a few express concerns about the service for smaller transactions.

TorFX Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.7Excellent

Our experts have rated TorFX across five key areas of our review framework.

  • Pricing4.5
  • Market Access5.0
  • Online Platform4.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Personal service
  • Bank beating exchange rates
  • Currency forwards

Cons

  • Not great for small transfers
See full expert review

Our verdict

TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.

Is TorFX a good currency broker?

Yes, TorFX won “Best Personal Currency Broker” in the Good Money Guide 2026 Awards and “People’s Choice” Award for “Best Currency Broker” in 2025 and 2024 for having the most and best reviews from satisfied customers.

Prior to that, TorFX won “Best Currency Forward Provider” in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.

Should you send money abroad with TorFX?

TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank-beating exchange rates and expert advice on timing the process.

A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.

TorFX Customer reviews

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
5.0Excellent

Based on 4,733 reviews

  • Excellent96%
  • Very good3%
  • Basic0%
  • Poor0%
  • Bad0%
Read customer reviews

Excellent communication and service

Clive Cooper ·

Excellent communication and service

Very efficient, very customer friendly,…

Tony Frederick Daniel ·

Very efficient, very customer friendly, They keep it straightforward and easy to understand. simply great to deal with .

Received excellent service and analysis…

Stephen Timmins ·

Received excellent service and analysis from my broker Adam Solaman . I can definitely recommend them for personal service which is rare nowadays

Polite, followed up e mail…

Kathleen Williams ·

Polite, followed up e mail with a phone call

5/5

Peter Beavon ·

Great

Val Bryant ·

Great

Excellent customer service

Danielle Tolhurst ·

Excellent customer service

With no charges and the…

Penny Barnes ·

With no charges and the best currency exchange Torfx has looked after me for many years. It is so important to be able to speak to someone you trust if you need to and to exchange currency via the internet

Excellent

Victor Hill ·

Excellent

Very quick and efficient

Peter Blight ·

Very quick and efficient

Quick & reliable, with the…

Edward Farrell ·

Quick & reliable, with the same staff member all the time.

Excellent help and support

David Kilgannon ·

Excellent help and support

Quick and easy to use

Sandra Linton boyd ·

Quick and easy to use

Very efficient and cost effective.

James Ivan Storer ·

Very efficient and cost effective.

Excellent service throughout, good rates…

Graham Farr ·

Excellent service throughout, good rates , excellent customer service including calling back. Fantastic service

5/5

Nikita Williams ·

The best fx provider I’ve…

Nigel Fox ·

The best fx provider I’ve ever used

Very professional and instant transactions

Robert Tabone ·

Very professional and instant transactions

informative and timely

ian wareing ·

informative and timely

Very efficient and speedy transfers.

Joan M Paul ·

Very efficient and speedy transfers.

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