- Experts commend Spreadex for its exceptional personal service, particularly for spread betting and CFD trading. The platform is noted for its competitive pricing and extensive market access, including exotic derivatives and smaller cap stocks, while the in-house developed technology allows for quick feature updates and a strong customer support experience.
- Across 272 user reviews on Good Money Guide, averaging 4.3/5, users frequently highlight the platform’s excellent customer service, quick execution of trades, and competitive pricing. Many appreciate the user-friendly interface and the range of trading options available, although some mention occasional issues with accessing smaller cap stocks and the need for improved features compared to competitors.
Customer Reviews
william priddle @ 03/11/2021 03:58
Excellent! No fuss-everything just works and they are always swift to answer the phone if there is any difficulty.
Si @ 03/03/2021 04:32
Not impressed. WonÔÇÖt take orders or dealings with no explanation
Richard Abel @ 02/26/2021 09:16
By far the best financial institution that I have ever used. Very very helpful staff that really care about your investments and positions. Never had to wait for more than 2 or 3 rings to get through to the dealing desks, while other organisations I use like HL and IG think a 45 min wait is acceptable, not Spreadex. Charlie and Andrew are great guys to deal with.
Paul @ 02/25/2021 09:19
Good reliable service.
Peter H @ 02/25/2021 01:42
My preferred SB platform. App works well on phone and tablet, online chat and customer service is good and responsive. A happy customer.
Ravi Nadar @ 02/19/2021 04:17
Great customer service. Price competitive. However some markets disappear without notice. So itÔÇÖs difficult to plan ahead.
Amit @ 02/18/2021 10:05
Service is good and website & mobile App are easy to use. The one problem is they are not competitive on the particular markets I trade (high daily funding charges and wide spreads).
bob edwards @ 02/18/2021 05:49
always been good up to now , but i now find most small caps and aim stocks no longer available ,inc some ftse 250 stocks, but no one said anything about this. a lack of communication.
Paul Scott @ 02/18/2021 05:23
Spreadex have always been highly supportive and flexible when needed, over many years. Their support enabled me to get back on my feet after disasters in 2008-9. I put nearly all my business through them to this day. Great people.
Richard Green @ 02/18/2021 12:04
Never had any complaints about Spreadex. They offer a highly efficient service and I’ve never felt ripped off. Can’t say that about all spread betting companies!
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Expert Review & Rating
Spreadex Expert Review: Financial Trading With Excellent Personal Service
Provider: Spreadex
Verdict: Spreadex is a financial spread betting broker that has been in operation since 1999. It was founded by ex-city trader Jonathan Hufford and unlike many of its peers, it is not based in London, but instead is headquartered in St Albans Hertfordshire. Spreadex offers both financial spread betting and CFD trading from the same account. The company has some 60,000 account holders and offers access to more than 10,000 financial instruments, including UK small-cap shares, where it is something of a specialist.
61% of retail investor accounts lose money when trading CFDs with this provider
Is Spreadex a good broker?
Spreadex offer some of the best personal service for large spread betting and CFD traders and has built a reputation for great tech and trading and as such won “best spread betting broker” in the 2024 Good Money Guide Awards.
Pricing: Spreadex is super competitive and not afraid to undercut the competition
Market Access: Excellent, lots of access to exotic derivatives and smaller cap stocks
Platform & Apps: All developed in house and quick to add new features
Customer Service: Personal service is what sets Spreadex apart from other brokers
Research & Analysis: A good mix of technical indicators on the Spreadex platform and daily briefings from the financial dealing desk.
Pros
- Spread betting & CFDs
- Smaller cap stock trading
- Great customer service
Cons
- Not publically listed
- No physical investing
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Pricing
(4.5)
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Market Access
(4.5)
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Online Platform
(4)
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Customer Service
(5)
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Research & Analysis
(4)
Overall
4.4Leave A Review
Tell us what you think of this provider.
61% of retail investor accounts lose money when trading CFDs with this provider
Spreadex FAQs
Spreadex is a financial and sports bookmaker for UK clients and also offers contracts for difference for European traders (who are not eligible for capital gains tax breaks from financial spread betting).
For large amounts, you can request funds to be sent back to your account from Spreadex the same day. But, for smaller transactions, it can take between 1 hour and 3 days to receive funds. This depends on your bank, and how complete your AML documents are.
Spreadex offers financial spread betting which works by letting you place bets on the movement of financial markets. Instead of buying a certain amount of shares in a company, you bet an amount (either in pounds or pence) per point a share price moves.
61% of retail investor accounts lose money when trading CFDs with this provider
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
