Plus500 Customer Reviews
Leave a review and tell us what you think of this company to help others make more informed financial decisions.
3/5
3/5
4/5
Cons:
Corses for beginners
4/5
3/5
Pros:
Unlimited trading instruments
Cons:
Telephone communication
3/5
3/5
5/5
3/5
Pros:
Spreads
3/5
Pros:
Not friendly plattform
Cons:
Be more friendly (interface)
1/5
Pros:
1000
3/5
Pros:
Ability to go short
Cons:
Don’t onow
dean R @ 02/03/2021 05:38
6 months in, and after my experience with a competitor, i can report Plus500 has been very good. I don’t understand some of the bad reviews. I find it really clear and easy to open a Buy or Sell position exactly when i want to. the live prices and required Margins are well indicated and the graphs are g8. Withdrawing profit has been fuss free and fast. The mobile app is fab and better that their website app because the latter has troublesome nasty ultra-thin scroll bars despite my feedback to their developers.
Jay @ 05/29/2020 09:22
In my opinion all the bad reviews are correct and the good reviews are very suspicious. Go read all the Trustpilot reviews in all the threads. When people say theyÔÇÖve had their close button frozen and theyÔÇÖve been logged out and theyÔÇÖve lost their money, itÔÇÖs truth. CFD trading is where your loss is Plus500ÔÇÖs profit. They make huge profit. If you donÔÇÖt want to be a bad reviewer then stay clear of Plus500.
Karl @ 06/18/2019 11:03
Be carefull, to many fake reviews. They close your positions if the market is in your favor.
Paul M @ 05/29/2020 09:39
You claim you source prices from third parties, so name them, who are these third parties? Your execution order says that Plus500 obtain there prices from Plus500 Ltd. So do you set your own prices? You do know under law you are obliged to be clear so answer this do you set your own prices.? Do you profit from client losses? Your misleading hedging policy indicates you do. You say on your user agreement you may hedge client trades with third parties yet your support staff say that you use an internal hedging system that is managed by the buy and sell spreads. You operate with a conflict and interest and with that comes the ability to manipulate but the motivation is there too as clearly you are profiting from client losses.
shekhan ali @ 02/28/2020 11:20
classic retail broker. possible to make a profit. personally would stay away
Connor @ 02/28/2020 11:14
Had a decent experience with Plus500, using them for a few months recently. Good mobile and web apps. Good support.
John Rose @ 12/02/2019 09:43
The Plus500 company has an excellent reputation on the internet but the way a care agent works is very detestable. It is known as “traderprofesional” and what it does is that after making an initial deposit, it keeps half of the user’s money for no specific reason. I recommend that you be alert with this scammer.
Anne @ 11/09/2019 02:56
Anybody considering trading with this company read real customer reviews as opposed to reviews done by marketing affiliates. When a customer makes a profit , withdrawal can become a problem. At times on there platform an instrument becomes unavailable to trade this is supposedly due to low volume. These is done to their advantage and many customers have suffered losses because of this glitch. There spreads are also manipulated and usually increase in their favor during the course of a trade. Plus500 no more than a Casino and I would advise anybody considering them to think again before opening an account.
80% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you can afford to take the high risk of losing your money.
Plus500UK Ltd is authorized and regulated by the Financial Conduct Authority (FRN 509909).
Plus500 Expert Review
If you’re looking to trade Contracts for Difference (CFDs), you may want to check out Plus500’s trading platform. It allows you to trade CFDs on stocks, currencies (forex), indices, and a range of other assets. In this review, we look at the key features of Plus500 and highlight its pros and cons. We also answer some questions you might have about this trading platform.
Plus we give our ratings based on their nearest peers and tell you what we think of them after testing them thoroughly.
Plus500 Review
Name: Plus500
Description: Plus500 is an online trading company that operates in more than 50 countries worldwide. Founded in 2008, it has more than 26 million customers today.
Plus500 is headquartered in Israel, however, it’s listed in the UK on the London Stock Exchange (it’s a member of the FTSE 250 index). Here in Britain, its platform is operated by Plus500UK Ltd, which has offices in London.
In the UK, you can only trade CFDs with Plus500. CFDs are financial instruments that allow you to profit from the price movements of a security without owning the underlying security itself.
80% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you can afford to take the high risk of losing your money.
Is Plus500 a good broker?
Overall, Plus500 is a good online trading platform for traders who do not want to do anything more complicated than buy and sell CFDs. The broker does provide sentiment indicators and are quite transparent with costs and fees. In summary:
- Plus500 is a trading platform that offers CFDs.
- You can trade a range of assets on Plus500 including stocks, indices, and currencies.
- There are no commissions when placing a CFD trade on the Plus500 platform but there are some other fees to be aware of.
- The platform offers a range of features including a demo account, alerts, market news, and an economic calendar.
- There are platforms that offer more markets than Plus500.
Pros
- With Plus500, you can trade CFDs on a range of assets including shares, currencies, indices, and ETFs.
- There are no commissions when placing a CFD trade on Plus500’s platform.
- Plus500 offers a range of features to help traders navigate the markets and capitalise on opportunities including charting tools, alerts, an economic calendar, and market news.
Cons
- Other platforms offer more markets than Plus500.
- You can only trade CFDs on the platform (you can’t invest in stocks directly).
- You can’t contact the company by telephone if you require support.
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Pricing
(4.5)
-
Market Access
(4.5)
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Online Platform
(4)
-
Customer Service
(4)
-
Research & Analysis
(4)
Overall
4.2Plus500 Review Ratings Explained
- Pricing: It’s dynamic so hard to nail down for minimum spreads
- Market Access: Very good, Plus500 are always first to try new asset classes
- Platform & Apps: Basic execution, but it does the job well
- Customer Service: Plus500 doesn’t have a phone option, but its live chat is sufficient
- Research & Analysis: Some sentiment, but limited education and analysis.
80% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you can afford to take the high risk of losing your money.
Plus500UK Ltd is authorized and regulated by the Financial Conduct Authority (FRN 509909)Plus500 Facts & Figures
| ➡️ Plus500 Total Markets | 2,000 |
| ➡️ Forex Pairs | 64 |
| ➡️ Commodities | 22 |
| ➡️Indices | 39 |
| ➡️ UK Stocks | 107 |
| ➡️US Stocks | 993 |
| ➡️ETFs | 97 |
Plus500 Key Info | |
| 👉 Number Active Clients | 280,769 |
| 💰 Minimum Deposit | 100 EUR/USD/GDP |
| ❔ Inactivity Fee | $10 per month |
| 📅 Founded | 2008 |
| 📅 Public Company | ✔️ (LSE) |
Plus500 Account Types | |
| ➡️ CFD Trading | ✔️ |
| ➡️ Forex Trading | ✔️ (CFDs) |
| ➡️ Spread Betting | ❌ |
| ➡️ DMA (Direct Market Access) | ❌ |
| ➡️ Futures Trading | ❌(but yes for US traders) |
| ➡️ Options Trading | ✔️(CFD options) |
| ➡️ Investing Account | ❌ |
Median Fees | |
| ➡️ FTSE 100 | 2 |
| ➡️ DAX 30 | 2 |
| ➡️ DJIA | 4 |
| ➡️ NASDAQ | 1.9 |
| ➡️ S&P 500 | 0.7 |
| ➡️ EURUSD | 0.8 |
| ➡️ GBPUSD | 1.3 |
| ➡️ USDJPY | 1 |
| ➡️ Gold | 0.3 |
| ➡️ Crude Oil | 0.4 |
| ➡️ UK Stocks | 0.04% |
| ➡️ US Stocks | 0.7% |
What Assets Can You Trade With Plus500?
With Plus500, you can trade CFDs on a range of assets and instruments including:
- Shares (e.g. Lloyds Bank, Tesla, Apple)
- Currencies/forex (e.g. GBP/USD)
- Commodities (e.g. gold, oil)
- Options (exchange-traded options)
- Exchange-traded funds (ETFs)
- Indices (e.g. FTSE 100, S&P 500, ESG indices)
Overall, there are over 2,800 assets you can trade with CFDs.
While Plus500 offers plenty of assets for trading, there are platforms that offer more markets. These include IG and CMC Markets.
What Leverage Can You Use With Plus500?
The maximum amount of leverage you can use with Plus500 varies depending on the asset class as shown in the table below. If you are trading forex, you can potentially borrow up to 30 times your own money. For shares you can only borrow up to five times your own capital.
Instrument | Max leverage |
Shares | 1:5 |
Forex | 1:30 |
Commodities | 1:20 |
Indices | 1:20 |
Options | 1:5 |
ETFs | 1:5 |
What are Plus500’s fees?
Plus500 does not charge any trading commissions when you place a CFD trade. However, there are some fees you need to be aware of including:
- Overnight funding fees – This is either added to or subtracted from your account when holding a position after a certain time
- Currency conversion fee – There is a fee (0.7%) for all trades on instruments denominated in a currency different to the currency of your account
- Guaranteed stop-loss order fees – If you request a guaranteed stop loss on a trade, there will be a small fee
- Inactivity fees – If you do not log in to your trading account for three months, a fee of up to USD $10 per month will be applied to your account.
Withdrawals are free of charge no matter how many you make per month.
Deposits are also free of charge.
What Features Does Plus500 Offer?
Plus500 offers range of features designed to help traders make money including:
- Charting tools – Plus500’s platform offers charts with a wide range of indicators and drawing tools to help traders identify and capitalise on patterns and trends (there 13 charting tools and over 100 indicators)
- Market news – On its website, there is a section dedicated to news and market insights
- Alerts – With Plus500, you can set up real-time email, SMS, and push notifications for trade alerts (e.g. price alerts or % change alerts)
- An economic calendar – The economic calendar is designed to help traders prepare for important economic data (e.g. inflation data, retail sales data, job reports, PMI data)
- +Insights – This is a feature that allows Plus500 users learn more about market trends based on the company’s internal data (e.g. most bought stocks, most sold stocks)
- Watchlists – Users can manage multiple watchlists.
- Trading Academy – Plus500’s Trading Academy offers a range of educational products including eBooks, videos, and FAQs
- Webinars – Plus500 offers regular webinars to its professional clients
- A free unlimited demo account – With the demo account, novice traders can learn to trade CFDs without risking real money.
What Risk Management Tools Are Available On Plus500?
Plus500 offers several tools to help traders manage risk including:
- Stop-loss orders – Traders can use these orders to automatically close out a losing position at a specific level
- Guaranteed stop-loss orders – A guaranteed stop-loss puts an absolute limit on your potential loss from a losing trade
- Trailing stop-loss orders – This type of stop loss moves upwards as the price of the security being traded rises
- Take profit orders – Traders can use these orders to automatically close out a winning position at a specific level.
What Is Plus500’s Customer Service Like?
Plus500’s customer service options are limited to online chat, email and WhatsApp. So, you can’t contact the company by telephone. However, don’t let that put you off. We contacted the company via online chat and were very impressed with the service and support offered.
It’s worth noting that support is available 24/7. This is a big plus – some other CFD providers only provide support during the week.
How Do You Open An Account With Plus500?
- Submit some documents to the company (identification, residence verification, etc.)
- Read through several documents and complete a questionnaire
- To be able to trade, you will need to fund your account (in the UK, the minimum initial deposit is £100).
What Is Plus500’s Professional Account?
The Plus500 professional account is an account designed for professional traders. With this account, you have access to higher levels of leverage (e.g. 1:20 for shares).
To be eligible for a professional account, you must meet two of the following three criteria:
- You’ve performed an average of at least 10 transactions per quarter, of significant size, over the previous four quarters on the relevant market (with Plus500 and/or other providers)
- You have a portfolio worth more than €500,000 (including cash savings and financial instruments)
- You have worked in the financial sector for at least a year in a professional position that requires knowledge of the related transactions or services.
What Is Plus 500’s Premium Service Package?
With the premium service package you will get:
- A dedicated premium service client manager.
- Periodic emails containing expert analysis of upcoming trading events.
- External trading webinars.
- A premium service customer support team.
The premium service is invitation only. To become a premium customer, you must have a real money trading account.
Best Plus500 Alternatives
If you’re looking for alternatives to Plus500, you may want to consider our team’s favourites:
- IG – Trade CFDs on over 17,000 instruments
- CMC Markets – Trade CFDs on over 12,000 instruments
- eToro – An excellent user-friendly platform that is popular with beginners.
80% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you can afford to take the high risk of losing your money.
Plus500UK Ltd is authorized and regulated by the Financial Conduct Authority (FRN 509909).
US Futures trading helps Plus500 onboard 25,000 new customers
Plus500 customer numbers rose nearly 25,000 customers in the three months to the end of September, as its drive to attract customers to its US futures platform bore results. In its latest quarterly trading update, the CFD-focused trading platform announced it had added 24,922 new customers during the reporting period, representing a 21% rise year
Plus500 adds Google Pay functionality
CFD broker Plus500 has enabled Google Pay on its platform, making it simpler for users to undertake transactions. The update allows Plus500 clients to deposit or withdraw funds to the broker without having to use their card details. The option is now available from the app’s deposit screen. “Leave complexity behind and step into simplicity!
Is Plus500 any good for CFD trading?
I should say that I have massive respect for Plus500 from a marketing point of view. They obviously looked at the online trading industry and thought to themselves, “this is ripe for disruption” and to be fair they did disrupt the CFD trading (not the financial spread betting) industry. Before Plus500 came along, most CFD
eToro Versus Plus500: Which is the better trading platform?
Based on our analysis, eToro is better than Plus500. eToro scores higher overall in all categories. However, there are some aspects of Plus500 that are better than eToro. I’ve been testing each broker for years, for our reviews, and both have come a long way over the past decade. In this guide I’ll tell you
Plus500 interim earnings highlight its credentials as a market leader
Multi-asset broker Plus500 has surprised the market, and investors, once again, with its recent interim earnings release. What did the interim earnings tell us? Plus500 reported net half-year profits of $148.80 million up modestly from the comparable period in 2023. Earnings per share or EPS at the business grew by +18.0% year over year to
Why can’t the media get it that Plus500 does not offer spread betting
CFD broker Plus500 does not offer spread betting. It only offers CFDs (contracts for difference). So why does the nation’s financial media get it wrong all the time? There are some fairly significant differences between financial spread betting and CFDs. I’m not going to go into them here, but you can watch our video discussion
Can traders on TikTok & Instagram make you money?
The proliferation of social media websites has upended human interaction forever. These ‘digital coffee houses’ allow banter of all sorts to grow and thrive. The impact on the investment world can not be overstated. Who could, for example, forget the reddit-fuelled Gamestop saga? In a matter of days, GameStop’s share price surged a few hundred
Plus500 FAQs
Plus500 is regulated by the UK’s Financial Conduct Authority (FCA) meaning customers’ money must be kept in segregated accounts. So, the platform should be seen as safe. However, CFD trading is risky. With this form of trading, it’s easy to lose money, especially if you use leverage.
Plus500 could be a good platform for beginners as it offers a demo account, and you can start trading in a real account with just £100. However, beginner investors should be aware of the risks of CFD trading. Plus500 states on its website that 80% of retail traders on its platform lose money trading CFDs.
The minimum deposit at Plus500 is £100.
Yes, Plus500 has an app for both iOS and Android. Through the app, you can monitor your positions and place trades. The app only gets a review score of 3.8 on Apple’s App Store, however. Some users have complained that the app crashes at times.
No. In the UK, it’s not possible to trade crypto CFDs due to regulation from the Financial Conduct Authority (FCA).
Plus500 is mainly compensated for its services through the spreads between buy and sell prices on securities.
CFDs are financial instruments that allow you to profit from the price movements of a security without owning the underlying security itself. With CFDs, you can trade securities in both directions. You can also use leverage to increase your position size.
Leverage can be used to trade a larger amount of money than you have deposited for a trade. Using leverage can potentially increase your trading profits. However, it can also magnify your trading losses.
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
You can contact Richard at richard@goodmoneyguide.com
