Cash ISAs

Moneyfarm Cash ISA Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.3/10Excellent

Based on 251 customer reviews and our expert analysis

  • Experts commend the Moneyfarm Cash ISA for its competitive introductory rate of 3.87% AER for the first year, alongside the flexibility of allowing withdrawals without penalties. However, they caution that the rate drops to 3.57% after the first year and is subject to conditions such as maintaining a minimum balance of £500 and limiting withdrawals to three per year.
  • Across 251 user reviews on Good Money Guide, averaging 4.3/5, customers frequently highlight the attractive interest rates and the ease of use of the platform. However, there are significant concerns regarding customer service, with many users reporting issues related to fund transfers and a lack of accountability from the company. Positive feedback often mentions effective portfolio management and helpful staff, contrasting sharply with the frustrations expressed about service reliability.

Moneyfarm Cash ISA Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
5.0Excellent

Our experts have rated Moneyfarm Cash ISA across one key area of our review framework.

  • Cash ISA Rating5.0

Pros

  • High interest rate
  • No fees
  • FSCS protection to £120,000

Cons

  • £500 minimum balance
  • Limited withdrawals
  • Variable interest rate
See full expert review

Our verdict

Moneyfarm’s Cash ISA offers a competitive introductory rate and flexible access to tax-free savings. With a boosted first-year return and daily interest, it aims to combine the simplicity of a savings account with the convenience of an investment platform. However, the headline rate comes with several conditions that savers should understand.

How the Moneyfarm Cash ISA Works

Moneyfarm’s Cash ISA allows savers to earn tax-free interest on cash savings, with a current introductory rate of 3.87% AER (variable) in the first year. After 12 months, the rate drops to 3.57% AER (variable).

Interest is calculated daily, and you can deposit up to the £20,000 annual ISA allowance each tax year. Moneyfarm also allows free ISA transfers, so existing Cash ISA balances can be moved into the account without affecting your annual allowance.

Unlike traditional bank savings accounts, Moneyfarm holds customer cash in Qualifying Money Market Funds (QMMFs). These funds invest in short-term, low-risk instruments and are designed to act like cash while generating interest. The rate paid on the account is linked to the yield of these funds, meaning it can change if market rates move.

The account also offers some flexibility, allowing withdrawals when needed without penalties.

What’s the Catch?

The 3.85% headline rate only lasts for the first 12 months, after which the account reverts to 3.55%.

To maintain the boosted rate, savers must keep at least £500 in the account and limit withdrawals to 3 per year. Exceeding this reduces the rate to the lower level.

Finally, because savings are held in money market funds rather than a bank deposit, returns are variable and can change depending on market conditions.

Is Moneyfarm's cash ISA safe?

Yes, the Moneyfarm Cash ISA is FSCS-protected up to £120,000 per eligible person (this is the limit for investments rather than deposits), with cash held via qualifying money market funds managed by regulated institutions. However, because the rate is variable and linked to these funds, returns can change over time.

Customer reviews for Moneyfarm

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.3Very good

Based on 251 reviews

  • Excellent62%
  • Very good19%
  • Basic10%
  • Poor3%
  • Bad7%
What customers like
  • Helpful customer service
  • Good interest rates
  • Effective portfolio management
What customers dislike
  • Poor handling of transfers
  • Inadequate compensation offers
  • Misleading information on fees
Read customer reviews

Investments seem to perform very...

Simon Casajuana ·

Investments seem to perform very well

Excellent experience no complaints

Mark Mackay ·

Excellent experience no complaints

Advice available, not the cheapest...

Robert Butwell ·

Advice available, not the cheapest put performance is reasonable.

Happy with the service and...

Keith Milner ·

Happy with the service and the investment of my money

Great for placing active management...

David Brown ·

Great for placing active management investments

Good value

Melchorita Berganio ·

Good value

Low fees, good performance

Hope Buchan ·

Low fees, good performance

Good all round

Paul Barrett ·

Good all round

Very helpful for visualizing my...

Andrew B Doherty ·

Very helpful for visualizing my financial goals

no comment

Ranganathan Iyer ·

no comment

I'm not sure but I...

Steven Talewa ·

I'm not sure but I Steven Talewa of Tari Hela Province of Papua New Guinea select only for the year

Good, fair

David Russell ·

Good, fair

cc

Chris Griffin ·

cc

Average for passive investments and...

Kamaljit Singh ·

Average for passive investments and performance

transferred a pension less than...

Malcolm Cawood ·

transferred a pension less than a year ago; so far, excellent

Easy to use

Jim Ranthor ·

Easy to use

Good returns, Great support. App...

Adriana Farenga ·

Good returns, Great support. App could be better as it often requires updated, but it is clear and easy to use

Easy to use, tailored service

Jeremy Rutherford ·

Easy to use, tailored service

5/5

Adriana Farenga ·

5/5

Steven Talewa ·

Yes, the Moneyfarm Cash ISA is FSCS-protected up to £120,000 per eligible person (this is the limit for investments rather than deposits), with cash held via qualifying money market funds managed by regulated institutions. However, because the rate is variable and linked to these funds, returns can change over time.

Moneyfarm Cash ISA Alternatives

You can get much better returns if you choose a stocks and shares ISA where your money is invested in the stock market.

Find the perfect stocks and shares ISA for you. Our investment ISA comparison table lets you quickly compare account fees, and show ratings from 1000s of customers.

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